# Issues connecting to the server

**URL:** <https://discuss.elastic.co/t/issues-connecting-to-the-server/70127>\
**Category:** Kibana\
**Created:** [December 28, 2016, 10:10am UTC](https://discuss.elastic.co/t/issues-connecting-to-the-server/70127 "2016-12-28T10:10:45Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ocarravilla](https://avatars.discourse-cdn.com/v4/letter/o/6f9a4e/32.png) [@ocarravilla](https://discuss.elastic.co/u/ocarravilla)\
**Post date:** [December 28, 2016, 10:10am UTC](https://discuss.elastic.co/t/issues-connecting-to-the-server/70127/1 "2016-12-28T10:10:45Z")

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We are facing some issues to show the Kibana dashboards and trying to make a snapshot we get an error saying "Unable to connect to the server".

Is the service experiencing connectivity issues?

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**Author:** ![Joe\_Fleming](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/joe_fleming/32/3561_2.png) [@Joe\_Fleming](https://discuss.elastic.co/u/Joe_Fleming)\
**Post date:** [December 28, 2016, 5:57pm UTC](https://discuss.elastic.co/t/issues-connecting-to-the-server/70127/2 "2016-12-28T17:57:05Z")

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> trying to make a snapshot

Don't think I follow what you mean when you say you're trying to make a snapshot. Are you talking about the snapshot/restore in Elasticsearch? And if so, how do Kibana dashboard come in to play?

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**Author:** ![ocarravilla](https://avatars.discourse-cdn.com/v4/letter/o/6f9a4e/32.png) [@ocarravilla](https://discuss.elastic.co/u/ocarravilla)\
**Post date:** [December 28, 2016, 6:24pm UTC](https://discuss.elastic.co/t/issues-connecting-to-the-server/70127/3 "2016-12-28T18:24:19Z")

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Hello Joe  
Yes, sorry, I didn't provide the details. We are trying to do an snapshot using a S3 bucket. Sometimes it works but sometimes I get the error I wrote on my first message.  
As it is happening at the same time we see some errors to load Kibana dashboards we think maybe there is a connectivity issue.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 25, 2017, 6:24pm UTC](https://discuss.elastic.co/t/issues-connecting-to-the-server/70127/4 "2017-01-25T18:24:22Z")

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