# Jira Connector

**URL:** https://discuss.elastic.co/t/jira-connector/321682
**Category:** Kibana
**Tags:** elastic-stack-alerting
**Created:** [December 20, 2022, 7:01pm UTC](https://discuss.elastic.co/t/jira-connector/321682 "2022-12-20T19:01:04Z")
**Posts on this page:** 9
**Page:** 1

<div class="post-metadata">

### Author: ![merayray](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/merayray/32/98989_2.png) [@merayray](https://discuss.elastic.co/u/merayray)
#### Post date: [December 20, 2022, 7:01pm UTC](https://discuss.elastic.co/t/jira-connector/321682/1 "2022-12-20T19:01:04Z")

</div>

I am using a Jira connector but when I test it I see the following error:

```auto
Unable to get issue types

[Action][Jira]: Unable to get capabilities. Error: read ECONNRESET. Reason: unknown: errorResponse was null

```

Any idea why? Thank you.

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<div class="post-metadata">

### Author: ![Alexandra\_Doak](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alexandra_doak/32/113239_2.png) [@Alexandra\_Doak](https://discuss.elastic.co/u/Alexandra_Doak)
#### Post date: [December 20, 2022, 7:21pm UTC](https://discuss.elastic.co/t/jira-connector/321682/2 "2022-12-20T19:21:27Z")

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Hi merayray,

Your Jira connector might not be set up correctly, and that is most likely why you are seeing an error.

I would suggest doing a curl command using the url below to make sure you're getting a valid result:  
`{URL}/rest/capabilities`

-Alexi

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<div class="post-metadata">

### Author: ![merayray](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/merayray/32/98989_2.png) [@merayray](https://discuss.elastic.co/u/merayray)
#### Post date: [December 20, 2022, 9:04pm UTC](https://discuss.elastic.co/t/jira-connector/321682/3 "2022-12-20T21:04:52Z")

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Hello,

I ran the curl command below with a the -k flag since it was failing due to "verifying the legitimacy of the server..."

```auto
curl -k {URL}/rest/capabilities

```

When creating the JIRA connector, under the Authentication section, would that be for Jira or authentication for Elastic?

 ![image](https://us1.discourse-cdn.com/elastic/original/3X/7/f/7f63503cba125e459245bf9ac251ed0e4a1041f9.png)

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<div class="post-metadata">

### Author: ![Alexandra\_Doak](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alexandra_doak/32/113239_2.png) [@Alexandra\_Doak](https://discuss.elastic.co/u/Alexandra_Doak)
#### Post date: [December 20, 2022, 9:09pm UTC](https://discuss.elastic.co/t/jira-connector/321682/4 "2022-12-20T21:09:59Z")

</div>

It should be for Jira authentication.

-Alexi

---

<div class="post-metadata">

### Author: ![christos.nasikas](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christos.nasikas/32/45611_2.png) [@christos.nasikas](https://discuss.elastic.co/u/christos.nasikas)
#### Post date: [December 21, 2022, 7:43am UTC](https://discuss.elastic.co/t/jira-connector/321682/5 "2022-12-21T07:43:54Z")

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Hi @merayray,

Could you please provide more info about your Jira environment? It seems that it is self-hosted. If that is the case which version of the Jira Server do you use?

The `-k` you used in your `curl` command suggests an issue with connecting to Jira securely. Do you use a self-signed certificate?

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<div class="post-metadata">

### Author: ![merayray](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/merayray/32/98989_2.png) [@merayray](https://discuss.elastic.co/u/merayray)
#### Post date: [December 21, 2022, 3:22pm UTC](https://discuss.elastic.co/t/jira-connector/321682/6 "2022-12-21T15:22:04Z")

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It is self-hosted and I am using Jira v9.0.0. I do not use a self-signed certificate and would look into to it. Thanks.

---

<div class="post-metadata">

### Author: ![christos.nasikas](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christos.nasikas/32/45611_2.png) [@christos.nasikas](https://discuss.elastic.co/u/christos.nasikas)
#### Post date: [December 22, 2022, 12:14pm UTC](https://discuss.elastic.co/t/jira-connector/321682/7 "2022-12-22T12:14:13Z")

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Ok! Let us know if you need any help.

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<div class="post-metadata">

### Author: ![merayray](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/merayray/32/98989_2.png) [@merayray](https://discuss.elastic.co/u/merayray)
#### Post date: [December 27, 2022, 6:30pm UTC](https://discuss.elastic.co/t/jira-connector/321682/8 "2022-12-27T18:30:55Z")

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Hello,

I followed these steps:

> **[Configure the validating webhook | Elastic Cloud on Kubernetes \[2.5\] | Elastic](https://www.elastic.co/guide/en/cloud-on-k8s/current/k8s-webhook.html#k8s-webhook)**

I am still seeing an unsecure site due to certificates. I'm running both jira and kibana from a kubernetes cluster in which both sites are unsecured.

Thank you.

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<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [January 24, 2023, 6:31pm UTC](https://discuss.elastic.co/t/jira-connector/321682/9 "2023-01-24T18:31:26Z")

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