# Kiaban service unavailable while creating visualization **URL:** \ **Category:** Kibana\ **Created:** [May 24, 2021, 8:54am UTC](https://discuss.elastic.co/t/kiaban-service-unavailable-while-creating-visualization/273798 "2021-05-24T08:54:03Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![tahseen\_fatima](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tahseen_fatima/32/67789_2.png) [@tahseen\_fatima](https://discuss.elastic.co/u/tahseen_fatima)\ **Post date:** [May 24, 2021, 8:54am UTC](https://discuss.elastic.co/t/kiaban-service-unavailable-while-creating-visualization/273798/1 "2021-05-24T08:54:03Z")
Hi, I have a ELK 7.6.2 setup of 5 node cluster. When I am saving the new visualization or creating a new index in kibana getting following error. ![image](https://us1.discourse-cdn.com/elastic/original/3X/d/8/d8af70acb799f42aa06c3f237ed93244f90af14d.png) Also I checked elasticsearch and kibana logs and found no error. Kindly help. Regards, Tahseen ---
**Author:** ![Mikhail\_Shustov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mikhail_shustov/32/49186_2.png) [@Mikhail\_Shustov](https://discuss.elastic.co/u/Mikhail_Shustov)\ **Post date:** [May 24, 2021, 9:18am UTC](https://discuss.elastic.co/t/kiaban-service-unavailable-while-creating-visualization/273798/2 "2021-05-24T09:18:47Z")
> When I am saving the new visualization or creating a new index in kibana getting following error Can you see any errors in Kibana or Elasticsearch logs? Is there a proxy between Kibana and Elasticsearch servers? What is the response of hitting the `/_status` endpoint in Elasticsearch? How many visualizations do you have? ---
**Author:** ![tahseen\_fatima](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tahseen_fatima/32/67789_2.png) [@tahseen\_fatima](https://discuss.elastic.co/u/tahseen_fatima)\ **Post date:** [May 24, 2021, 9:37am UTC](https://discuss.elastic.co/t/kiaban-service-unavailable-while-creating-visualization/273798/3 "2021-05-24T09:37:49Z")
Hi @Mikhail_Shustov, Thank you for the quick response. Yes, I have checked the elastic and kibana logs. but found no error or any warning logs related to this issue. And also my cluster is in a green state. ![image](https://us1.discourse-cdn.com/elastic/original/3X/6/0/60830169c92332253ca868747018c36bc624939e.png) I have 400 + visualizations in my cluster. Regards, Tahseen ---
**Author:** ![Mikhail\_Shustov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mikhail_shustov/32/49186_2.png) [@Mikhail\_Shustov](https://discuss.elastic.co/u/Mikhail_Shustov)\ **Post date:** [May 24, 2021, 2:42pm UTC](https://discuss.elastic.co/t/kiaban-service-unavailable-while-creating-visualization/273798/4 "2021-05-24T14:42:35Z")
> [@tahseen\_fatima](#): > > And also my cluster is in a green state. Everything looks good, indeed. I'm wondering if we can find more error details on `Browser Devtools > Network tab`, see a response body of a failing request. ---
**Author:** ![tahseen\_fatima](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tahseen_fatima/32/67789_2.png) [@tahseen\_fatima](https://discuss.elastic.co/u/tahseen_fatima)\ **Post date:** [May 25, 2021, 4:49am UTC](https://discuss.elastic.co/t/kiaban-service-unavailable-while-creating-visualization/273798/5 "2021-05-25T04:49:13Z")
Hi @Mikhail_Shustov, I checked every possible thing but found no error or any warnings. I also restared my cluster but issue is still there. Regards, Tahseen ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [June 22, 2021, 4:49am UTC](https://discuss.elastic.co/t/kiaban-service-unavailable-while-creating-visualization/273798/6 "2021-06-22T04:49:59Z")
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