# Kibana 4 authorization exception

**URL:** <https://discuss.elastic.co/t/kibana-4-authorization-exception/175920>\
**Category:** Kibana\
**Created:** [April 8, 2019, 8:57pm UTC](https://discuss.elastic.co/t/kibana-4-authorization-exception/175920 "2019-04-08T20:57:31Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![mavericknomad](https://avatars.discourse-cdn.com/v4/letter/m/fbc32d/32.png) [@mavericknomad](https://discuss.elastic.co/u/mavericknomad)\
**Post date:** [April 8, 2019, 8:57pm UTC](https://discuss.elastic.co/t/kibana-4-authorization-exception/175920/1 "2019-04-08T20:57:31Z")

</div>

Hi,

We use AWS elasticsearch service and kibana is installed on the ec2 instance. From last few days, we started getting below error.  
Could you please let us know what may cause this error?

##############################################################  
Fatal Error  
Kibana: Unknown error while connecting to Elasticsearch  
Error: Unknown error while connecting to Elasticsearch  
Error: Authorization Exception  
at respond ([http://10.1.149.124:9300/index.js?\_b=7616:86367:15](http://10.1.149.124:9300/index.js?_b=7616:86367:15))  
at checkRespForFailure ([http://10.1.149.124:9300/index.js?\_b=7616:86335:7](http://10.1.149.124:9300/index.js?_b=7616:86335:7))  
at [http://10.1.149.124:9300/index.js?\_b=7616:84973:7](http://10.1.149.124:9300/index.js?_b=7616:84973:7)  
at wrappedErrback ([http://10.1.149.124:9300/index.js?\_b=7616:20902:78](http://10.1.149.124:9300/index.js?_b=7616:20902:78))  
at wrappedErrback ([http://10.1.149.124:9300/index.js?\_b=7616:20902:78](http://10.1.149.124:9300/index.js?_b=7616:20902:78))  
at wrappedErrback ([http://10.1.149.124:9300/index.js?\_b=7616:20902:78](http://10.1.149.124:9300/index.js?_b=7616:20902:78))  
at [http://10.1.149.124:9300/index.js?\_b=7616:21035:76](http://10.1.149.124:9300/index.js?_b=7616:21035:76)  
at Scope.$eval ([http://10.1.149.124:9300/index.js?\_b=7616:22022:28](http://10.1.149.124:9300/index.js?_b=7616:22022:28))  
at Scope.$digest ([http://10.1.149.124:9300/index.js?\_b=7616:21834:31](http://10.1.149.124:9300/index.js?_b=7616:21834:31))  
at Scope.$apply ([http://10.1.149.124:9300/index.js?\_b=7616:22126:24](http://10.1.149.124:9300/index.js?_b=7616:22126:24))  
##############################################################

---

<div class="post-metadata">

**Author:** ![Aaron\_Caldwell](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/aaron_caldwell/32/45755_2.png) [@Aaron\_Caldwell](https://discuss.elastic.co/u/Aaron_Caldwell)\
**Post date:** [April 9, 2019, 8:08pm UTC](https://discuss.elastic.co/t/kibana-4-authorization-exception/175920/2 "2019-04-09T20:08:26Z")

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Hello,

It's a little hard to tell here but you may want to start by [checking your cluster health](https://www.elastic.co/guide/en/elasticsearch/reference/current/cluster-health.html).

Regards,  
Aaron

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 7, 2019, 8:08pm UTC](https://discuss.elastic.co/t/kibana-4-authorization-exception/175920/3 "2019-05-07T20:08:27Z")

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