# Kibana 4 + marvel + shield: TypeError: callWithRequestFactory is not a function **URL:** \ **Category:** Elasticsearch\ **Tags:** elastic-stack-security\ **Created:** [April 1, 2016, 3:24pm UTC](https://discuss.elastic.co/t/kibana-4-marvel-shield-typeerror-callwithrequestfactory-is-not-a-function/46075 "2016-04-01T15:24:08Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Baboune](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/baboune/32/4405_2.png) [@Baboune](https://discuss.elastic.co/u/Baboune)\ **Post date:** [April 1, 2016, 3:24pm UTC](https://discuss.elastic.co/t/kibana-4-marvel-shield-typeerror-callwithrequestfactory-is-not-a-function/46075/1 "2016-04-01T15:24:08Z")
Hi, Running kibana 4.4.2 linux-x64 on Centos 7. Marvel, and shield plugins installed. > log [14:48:36.876] [warning][config] Settings for "bundled\_plugin\_ids" were not applied, check for spelling errors and ensure the plugin is loaded. > log [14:48:37.214] [info][status][plugin:kibana] Status changed from uninitialized to green - Ready > log [14:48:37.249] [info][status][plugin:elasticsearch] Status changed from uninitialized to yellow - Waiting for Elasticsearch > log [14:48:37.255] [info][status][plugin:marvel] Status changed from uninitialized to yellow - Waiting for Elasticsearch > log [14:48:37.555] [fatal] TypeError: callWithRequestFactory is not a function > at /opt/kibana/kibana-4.4.2-linux-x64/installedPlugins/shield/server/lib/get\_client\_shield.js:12:27 > at /opt/kibana/kibana-4.4.2-linux-x64/node\_modules/lodash/index.js:7363:25 > at module.exports (/opt/kibana/kibana-4.4.2-linux-x64/installedPlugins/shield/server/lib/is\_valid\_user.js:7:27) > at module.exports (/opt/kibana/kibana-4.4.2-linux-x64/installedPlugins/shield/server/lib/validate.js:4:55) > at /opt/kibana/kibana-4.4.2-linux-x64/installedPlugins/shield/index.js:60:50 > at done (/opt/kibana/kibana-4.4.2-linux-x64/node\_modules/hapi/node\_modules/items/lib/index.js:30:25) > at Object.exports.register (/opt/kibana/kibana-4.4.2-linux-x64/installedPlugins/shield/node\_modules/hapi-auth-cookie/lib/index.js:15:5) > at /opt/kibana/kibana-4.4.2-linux-x64/node\_modules/hapi/lib/plugin.js:254:14 > at iterate (/opt/kibana/kibana-4.4.2-linux-x64/node\_modules/hapi/node\_modules/items/lib/index.js:35:13) > at Object.exports.serial (/opt/kibana/kibana-4.4.2-linux-x64/node\_modules/hapi/node\_modules/items/lib/index.js:38:9) > at [object Object].internals.Plugin.register (/opt/kibana/kibana-4.4.2-linux-x64/node\_modules/hapi/lib/plugin.js:236:11) > at ScopedPlugin.init [as externalInit] (/opt/kibana/kibana-4.4.2-linux-x64/installedPlugins/shield/index.js:45:12) > at ScopedPlugin.tryCatcher (/opt/kibana/kibana-4.4.2-linux-x64/node\_modules/bluebird/js/main/util.js:26:23) > at Promise.attempt.Promise.try (/opt/kibana/kibana-4.4.2-linux-x64/node\_modules/bluebird/js/main/method.js:30:24) > at Object.register (/opt/kibana/kibana-4.4.2-linux-x64/src/server/plugins/Plugin.js:143:15) > at /opt/kibana/kibana-4.4.2-linux-x64/node\_modules/hapi/lib/plugin.js:254:14 > FATAL [TypeError: callWithRequestFactory is not a function] kibana4.yml: > port: 5601 > host: "0.0.0.0" > elasticsearch\_url: "[http://192.168.99.100:9200](http://192.168.99.100:9200)" > elasticsearch\_preserve\_host: true > kibana\_index: ".kibana" > elasticsearch.username: kibana4 > elasticsearch.password: blabla > default\_app\_id: "discover" > request\_timeout: 300000 > shard\_timeout: 0 > verify\_ssl: true > shield.encryptionKey: "jedi-rta secret" > shield.skipSslCheck: true > bundled\_plugin\_ids: > > - plugins/dashboard/index > - plugins/discover/index > - plugins/doc/index > - plugins/kibana/index > - plugins/markdown\_vis/index > - plugins/metric\_vis/index > - plugins/settings/index > - plugins/table\_vis/index > - plugins/vis\_types/index > - plugins/visualize/index What is missing? Is not that a JavaScript error? ---
**Author:** ![Baboune](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/baboune/32/4405_2.png) [@Baboune](https://discuss.elastic.co/u/Baboune)\ **Post date:** [April 1, 2016, 3:59pm UTC](https://discuss.elastic.co/t/kibana-4-marvel-shield-typeerror-callwithrequestfactory-is-not-a-function/46075/2 "2016-04-01T15:59:44Z")
This specific "callWithRequestFactory" error is due to a wrong version of kibana4 vs the shield plugin. It might be nice to have a clean kibana error instead like "version of plugin shield x.x not supported". ---
**Author:** ![Yuan\_Zhao](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/yuan_zhao/32/8836_2.png) [@Yuan\_Zhao](https://discuss.elastic.co/u/Yuan_Zhao)\ **Post date:** [April 1, 2016, 4:16pm UTC](https://discuss.elastic.co/t/kibana-4-marvel-shield-typeerror-callwithrequestfactory-is-not-a-function/46075/3 "2016-04-01T16:16:20Z")
Hi, Baboune: I had exactly the same issue today(I'm using Kibana 4.4.2). I was able to get around this issue by installing shield 2.2.1. The latest version (2.3.0) is not compatible with Kibana 4.4.2. `bin/kibana plugin --install kibana/shield/2.2.1` ---
**Author:** ![Baboune](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/baboune/32/4405_2.png) [@Baboune](https://discuss.elastic.co/u/Baboune)\ **Post date:** [April 1, 2016, 4:19pm UTC](https://discuss.elastic.co/t/kibana-4-marvel-shield-typeerror-callwithrequestfactory-is-not-a-function/46075/4 "2016-04-01T16:19:18Z")
thx Yuan. I could upgrade to latest kibana . ---
**Author:** ![Yuan\_Zhao](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/yuan_zhao/32/8836_2.png) [@Yuan\_Zhao](https://discuss.elastic.co/u/Yuan_Zhao)\ **Post date:** [April 1, 2016, 4:22pm UTC](https://discuss.elastic.co/t/kibana-4-marvel-shield-typeerror-callwithrequestfactory-is-not-a-function/46075/5 "2016-04-01T16:22:19Z")
You are very welcome, Baboune. I was googling around and found this thread. : ) ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [April 3, 2016, 2:04am UTC](https://discuss.elastic.co/t/kibana-4-marvel-shield-typeerror-callwithrequestfactory-is-not-a-function/46075/6 "2016-04-03T02:04:06Z")
Sorry this isn't very user friendly! I've raised an (internal) issue to get the error something that is digestible 🙂 ---
**Author:** ![wathmal](https://avatars.discourse-cdn.com/v4/letter/w/4491bb/32.png) [@wathmal](https://discuss.elastic.co/u/wathmal)\ **Post date:** [April 10, 2016, 8:52am UTC](https://discuss.elastic.co/t/kibana-4-marvel-shield-typeerror-callwithrequestfactory-is-not-a-function/46075/7 "2016-04-10T08:52:36Z")
this works. 😌 thank you! ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 6, 2017, 1:45pm UTC](https://discuss.elastic.co/t/kibana-4-marvel-shield-typeerror-callwithrequestfactory-is-not-a-function/46075/8 "2017-07-06T13:45:30Z")