# Kibana 5.6.13 Shows: kibana Request Timeout after 3000ms **URL:** \ **Category:** Kibana\ **Created:** [December 3, 2018, 8:55pm UTC](https://discuss.elastic.co/t/kibana-5-6-13-shows-kibana-request-timeout-after-3000ms/159242 "2018-12-03T20:55:30Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![jcantrill](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jcantrill/32/26253_2.png) [@jcantrill](https://discuss.elastic.co/u/jcantrill)\ **Post date:** [December 3, 2018, 8:55pm UTC](https://discuss.elastic.co/t/kibana-5-6-13-shows-kibana-request-timeout-after-3000ms/159242/1 "2018-12-03T20:55:30Z")
We have various deployments where there is significant network latency and adjusting pingTimeout does not seem to make a difference. I am unable to determine if the message displayed is inaccurate or if the the setting is not being honored. Grep of the code base shows various locations where the value is set to 3000: ``` node_modules/elasticsearch/src/lib/apis/master.js: requestTimeout: 3000, node_modules/elasticsearch/src/lib/apis/1_7.js: requestTimeout: 3000, node_modules/elasticsearch/src/lib/apis/5_3.js: requestTimeout: 3000, node_modules/elasticsearch/src/lib/apis/5_2.js: requestTimeout: 3000, node_modules/elasticsearch/src/lib/apis/5_1.js: requestTimeout: 3000, node_modules/elasticsearch/src/lib/apis/0_90.js: requestTimeout: 3000, node_modules/elasticsearch/src/lib/apis/2_4.js: requestTimeout: 3000, node_modules/elasticsearch/src/lib/apis/5_4.js: requestTimeout: 3000, node_modules/elasticsearch/src/lib/apis/5_0.js: requestTimeout: 3000, node_modules/elasticsearch/src/lib/apis/5_x.js: requestTimeout: 3000, node_modules/elasticsearch/src/lib/transport.js: self.requestTimeout = config.hasOwnProperty('requestTimeout') ? config.requestTimeout : 30000; node_modules/elasticsearch/src/lib/connection.js: this.pingTimeout = config.pingTimeout || 3000; node_modules/elasticsearch/README.md: // ping usually has a 3000ms timeout node_modules/elasticsearch-browser/elasticsearch.js: self.requestTimeout = config.hasOwnProperty('requestTimeout') ? config.requestTimeout : 30000; node_modules/elasticsearch-browser/elasticsearch.js: '\u1680\u180e\u2000\u2001\u2002\u2003\u2004\u2005\u2006\u2007\u2008\u2009\u200a\u202f\u205f\u3000' node_modules/elasticsearch-browser/elasticsearch.js: * jQuery('.interactive').on('click', _.throttle(renewToken, 300000, { node_modules/elasticsearch-browser/elasticsearch.js: this.pingTimeout = config.pingTimeout || 3000; node_modules/elasticsearch-browser/elasticsearch.js: requestTimeout: 3000, node_modules/elasticsearch-browser/elasticsearch.js: requestTimeout: 3000, node_modules/elasticsearch-browser/elasticsearch.js: requestTimeout: 3000, node_modules/elasticsearch-browser/elasticsearch.js: requestTimeout: 3000, node_modules/elasticsearch-browser/elasticsearch.js: requestTimeout: 3000, node_modules/elasticsearch-browser/elasticsearch.js: requestTimeout: 3000, node_modules/elasticsearch-browser/elasticsearch.js: requestTimeout: 3000, node_modules/elasticsearch-browser/elasticsearch.js: requestTimeout: 3000, node_modules/elasticsearch-browser/elasticsearch.jquery.js: self.requestTimeout = co ``` which leads to the api.ping function: ``` 5861 api.ping = ca({ 5862 url: { 5863 fmt: '/' 5864 }, 5865 requestTimeout: 3000, 5866 method: 'HEAD' 5867 }); ``` and the value is hardcoded. The plugin status screen displays: `plugin:elasticsearch@5.6.13 Request Timeout after 3000ms` some value does not appear to be translated properly as I can adjust other settings in my config (i.e. the server name) and kibana fails in a way I would expect. Are these code pieces related? Is there a log level to dump config values such that I can verify? ---
**Author:** ![tylersmalley](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tylersmalley/32/8833_2.png) [@tylersmalley](https://discuss.elastic.co/u/tylersmalley)\ **Post date:** [December 4, 2018, 12:28am UTC](https://discuss.elastic.co/t/kibana-5-6-13-shows-kibana-request-timeout-after-3000ms/159242/2 "2018-12-04T00:28:29Z")
This was [resolved in the elasticsearch-js library](https://github.com/elastic/elasticsearch-js/pull/679), which [shipped in Kibana starting in 6.5.0](https://github.com/elastic/kibana/pull/24767) ---
**Author:** ![jcantrill](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jcantrill/32/26253_2.png) [@jcantrill](https://discuss.elastic.co/u/jcantrill)\ **Post date:** [December 4, 2018, 2:41pm UTC](https://discuss.elastic.co/t/kibana-5-6-13-shows-kibana-request-timeout-after-3000ms/159242/3 "2018-12-04T14:41:37Z")
Is it possible to backport this to the 5.6.x of Kibana? ---
**Author:** ![tylersmalley](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tylersmalley/32/8833_2.png) [@tylersmalley](https://discuss.elastic.co/u/tylersmalley)\ **Post date:** [December 4, 2018, 5:50pm UTC](https://discuss.elastic.co/t/kibana-5-6-13-shows-kibana-request-timeout-after-3000ms/159242/4 "2018-12-04T17:50:09Z")
Sorry, we are only backporting security fixes to 5.6 at this time. With a 3+ second round-trip of a HEAD request, I believe you're going to run into other problems if you were to address the pingTimeout. You might want to see if anything can be done with the network between ES and Kibana. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [January 1, 2019, 5:50pm UTC](https://discuss.elastic.co/t/kibana-5-6-13-shows-kibana-request-timeout-after-3000ms/159242/5 "2019-01-01T17:50:10Z")
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