# Kibana 6.3-Region Map could not retieve manifest **URL:** \ **Category:** Kibana\ **Created:** [July 23, 2018, 5:15pm UTC](https://discuss.elastic.co/t/kibana-6-3-region-map-could-not-retieve-manifest/141226 "2018-07-23T17:15:52Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![fug](https://avatars.discourse-cdn.com/v4/letter/f/6a8cbe/32.png) [@fug](https://discuss.elastic.co/u/fug)\ **Post date:** [July 23, 2018, 5:15pm UTC](https://discuss.elastic.co/t/kibana-6-3-region-map-could-not-retieve-manifest/141226/1 "2018-07-23T17:15:52Z")
When trying to create a 'Region Map' visualization I receive the following and no map is displayed: Region map: Could not retrieve manifest from the tile service: status -1 Searching blogs a call out to elastic maps service should occur? However, when running a packet capture I never see an attempt. I utilize a proxy so am trying to determine the URL so I can create a rule. Do I need to configure this setting somewhere, if so where as I cannot get regional map visualization to work. If not where might I look to determine the issue as logs do not show anything related to elastic map service. ---
**Author:** ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)\ **Post date:** [July 23, 2018, 5:30pm UTC](https://discuss.elastic.co/t/kibana-6-3-region-map-could-not-retieve-manifest/141226/2 "2018-07-23T17:30:03Z")
The maps use an Elastic hosted WMS server, so if you don't have a connection to the internet you won't be able to see the maps. You could potentially run your own WMS server and use this with the Regionmap, or create a firewall exception for the Elastic hosted WMS server.Also check this out: [Using an offline map in kibana](https://discuss.elastic.co/t/using-an-offline-map-in-kibana/36056/7) There recommend way is to setup your own server, see [https://www.elastic.co/blog/custom-region-maps-in-kibana-6-0](https://www.elastic.co/blog/custom-region-maps-in-kibana-6-0) 5 for a tutorial. ---
**Author:** ![fug](https://avatars.discourse-cdn.com/v4/letter/f/6a8cbe/32.png) [@fug](https://discuss.elastic.co/u/fug)\ **Post date:** [July 23, 2018, 5:32pm UTC](https://discuss.elastic.co/t/kibana-6-3-region-map-could-not-retieve-manifest/141226/3 "2018-07-23T17:32:43Z")
@rashmi thanks for the quick response. I do have access to the Internet via a proxy. The issue is I never see a call to the Elastic hosted WMS server in order to open up a firewall rule and allow access for the mapping. Should I not see a request coming from the server to the WMS hosted server? ---
**Author:** ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)\ **Post date:** [July 23, 2018, 5:44pm UTC](https://discuss.elastic.co/t/kibana-6-3-region-map-could-not-retieve-manifest/141226/4 "2018-07-23T17:44:28Z")
> [@fug](#): > > et via a proxy. The issue is I never see a call to the Elastic hosted WMS server in order to open up a The browser of the kibana-users needs to be able to reach out to the internet. if you open the chrome-debugger, you should see a call to "[https://catalogue.maps.elastic.co/v2/manifest](https://catalogue.maps.elastic.co/v2/manifest)" in the network tab. if the call fails, you should see an error in the network log. Also found a similar discuss post here: see if it helps you: [Default map service error, cant create custom region map either](https://discuss.elastic.co/t/default-map-service-error-cant-create-custom-region-map-either/119571) Cheers Rashmi ---
**Author:** ![fug](https://avatars.discourse-cdn.com/v4/letter/f/6a8cbe/32.png) [@fug](https://discuss.elastic.co/u/fug)\ **Post date:** [July 23, 2018, 5:54pm UTC](https://discuss.elastic.co/t/kibana-6-3-region-map-could-not-retieve-manifest/141226/5 "2018-07-23T17:54:54Z")
Thanks! I was looking for it on the server. I am all set now and appreciate the help! ---
**Author:** ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)\ **Post date:** [July 23, 2018, 5:55pm UTC](https://discuss.elastic.co/t/kibana-6-3-region-map-could-not-retieve-manifest/141226/6 "2018-07-23T17:55:24Z")
++ glad it helped. Good luck! ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [August 20, 2018, 5:55pm UTC](https://discuss.elastic.co/t/kibana-6-3-region-map-could-not-retieve-manifest/141226/7 "2018-08-20T17:55:40Z")
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