# Kibana 7.13.0 APM Dashboard not showing some environments

**URL:** <https://discuss.elastic.co/t/kibana-7-13-0-apm-dashboard-not-showing-some-environments/276394>\
**Category:** APM\
**Tags:** ui\
**Created:** [June 18, 2021, 1:53pm UTC](https://discuss.elastic.co/t/kibana-7-13-0-apm-dashboard-not-showing-some-environments/276394 "2021-06-18T13:53:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![adsandie](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@adsandie](https://discuss.elastic.co/u/adsandie)\
**Post date:** [June 18, 2021, 1:53pm UTC](https://discuss.elastic.co/t/kibana-7-13-0-apm-dashboard-not-showing-some-environments/276394/1 "2021-06-18T13:53:05Z")

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Hi,

We are using 7.13.0 and we restore a snapshot from 7.7.1. Everything is working but we noticed that on Kibana APM Dashboard, the ActiveMQ Service has some servers that are not showing under Environment if there's no transactions. In Kibana 7.7.1, it will still show the servers. The other Java apps that has no transactions show all the servers under Environment.

Kibana 7.13.0 Missing server from Environment

 ![6-18-2021 9-31-25 PM](https://us1.discourse-cdn.com/elastic/original/3X/5/2/5264260b2f3d3105077519fb489d8b1c34de2645.png)

Kibana 7.7.1

 ![6-18-2021 9-31-37 PM](https://us1.discourse-cdn.com/elastic/original/3X/0/8/08417040b774e6651ecb8c61df1cdc98b5d7e044.png)

Kibana 7.13.0

 ![6-18-2021 9-50-05 PM](https://us1.discourse-cdn.com/elastic/original/3X/4/0/40e6225954069302aa062d4749347bfb1962aa69.png)

Kibana 7.7.1

 ![6-18-2021 9-49-34 PM](https://us1.discourse-cdn.com/elastic/original/3X/4/6/46597edad31be3a8cf1b6aee0cc1190988594a11.png)

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<div class="post-metadata">

**Author:** ![adsandie](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@adsandie](https://discuss.elastic.co/u/adsandie)\
**Post date:** [June 19, 2021, 12:16am UTC](https://discuss.elastic.co/t/kibana-7-13-0-apm-dashboard-not-showing-some-environments/276394/2 "2021-06-19T00:16:47Z")

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I just downloaded Elasticsearch, Logstash, Kibana, APM 7.13.2 and did a snapshot restore but still not seeing the other environment for ActiveMQ.

WebLogic, Tomcat and Plain java apps does not have this issue.

 ![6-19-2021 8-15-09 AM](https://us1.discourse-cdn.com/elastic/original/3X/e/e/ee207038ce6195918345509c33b95f01a2497e31.png)

 ![6-19-2021 8-14-01 AM](https://us1.discourse-cdn.com/elastic/original/3X/0/f/0f41f2b75260d5ae2b926a125713cafeca800022.png)

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<div class="post-metadata">

**Author:** ![adsandie](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@adsandie](https://discuss.elastic.co/u/adsandie)\
**Post date:** [June 21, 2021, 1:40am UTC](https://discuss.elastic.co/t/kibana-7-13-0-apm-dashboard-not-showing-some-environments/276394/3 "2021-06-21T01:40:42Z")

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After checking all Services in APM, we just found out that it is not only happening to ActiveMQ but also for Tomcat, WebLogic and Plain Java apps.

15 days data and missing some servers under environment

 ![6-21-2021 9-19-56 AM](https://us1.discourse-cdn.com/elastic/original/3X/0/a/0ae63da39d0a17b8f7799730345237e6fe78cc24.png)

7 days data and showing all servers under environment

 ![6-21-2021 9-21-31 AM](https://us1.discourse-cdn.com/elastic/original/3X/4/4/44dcb1a4e5d9ef6496510ccd76436be46f8ef02e.png)

Not sure if this is how it should be (no transactions means will not show under environment) but we have some Services that have no data and still show full environments

15 minutes no data to some Services

 ![6-21-2021 9-24-52 AM](https://us1.discourse-cdn.com/elastic/original/3X/f/e/fec1e948493a89fcac6d43d9ece6b9fc92216e5a.png)

7 days data of no data except for 1 Service

 ![6-21-2021 9-25-28 AM](https://us1.discourse-cdn.com/elastic/original/3X/5/b/5b2a51d1ee35c5eac181886f5bd23ee6ac123922.png)

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**Author:** ![dgieselaar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dgieselaar/32/46947_2.png) [@dgieselaar](https://discuss.elastic.co/u/dgieselaar)\
**Post date:** [June 21, 2021, 7:10am UTC](https://discuss.elastic.co/t/kibana-7-13-0-apm-dashboard-not-showing-some-environments/276394/4 "2021-06-21T07:10:29Z")

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Hey @adsandie! Thanks for noticing this. The issue here is that we get environments from both transactions and metrics, but if transactions are available, we'll only use the environments from those. Only if there are no transactions for that service at all we'll fall back to using environments from metric documents. I've opened [[APM] Merge environments from transactions/metrics for service overview · Issue #102692 · elastic/kibana · GitHub](https://github.com/elastic/kibana/issues/102692) on our side so we can have a look.

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<div class="post-metadata">

**Author:** ![adsandie](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@adsandie](https://discuss.elastic.co/u/adsandie)\
**Post date:** [June 21, 2021, 8:22am UTC](https://discuss.elastic.co/t/kibana-7-13-0-apm-dashboard-not-showing-some-environments/276394/5 "2021-06-21T08:22:44Z")

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Thank you. We have apps that are running active/passive so there will be no transactions to those passive but will still have jvm metrics

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 19, 2021, 8:23am UTC](https://discuss.elastic.co/t/kibana-7-13-0-apm-dashboard-not-showing-some-environments/276394/6 "2021-07-19T08:23:34Z")

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