# Kibana alerts creates ticket in Topdesk?
**URL:** https://discuss.elastic.co/t/kibana-alerts-creates-ticket-in-topdesk/212790
**Category:** Kibana
**Created:** [December 22, 2019, 7:35pm UTC](https://discuss.elastic.co/t/kibana-alerts-creates-ticket-in-topdesk/212790 "2019-12-22T19:35:14Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Robin020](https://discuss.elastic.co/u/Robin020)
#### Post date: [December 22, 2019, 7:35pm UTC](https://discuss.elastic.co/t/kibana-alerts-creates-ticket-in-topdesk/212790/1 "2019-12-22T19:35:14Z")
Hello,
With Kibana you can set alerts. I have read it could create automatic tickets in a ticket system from Kibana alerts. Is this possible with Topdesk?
Where can I find information about this?
Robin
---
### Author:  [@tiagocosta](https://discuss.elastic.co/u/tiagocosta)
#### Post date: [December 23, 2019, 1:22pm UTC](https://discuss.elastic.co/t/kibana-alerts-creates-ticket-in-topdesk/212790/2 "2019-12-23T13:22:23Z")
> [@Robin020](#):
>
> With Kibana you can set alerts.
Hi @Robin020 you can read some information about alerts here:
> **[Kibana Alerting: Alerts & Actions for Elasticsearch data](https://www.elastic.co/kibana/alerting)**
>
> Monitor all of your alerts in one place inside Kibana with the alerting and actions framework for Elasticsearch. Detect changes and anomalies in your logging, APM, and SIEM data.
> **[Alerting in the Elastic Stack](https://www.elastic.co/blog/alerting-in-the-elastic-stack)**
>
> Watcher (our original suite of alerting features for Elasticsearch) was introduced back in 2015. Find out more about the Elastic Stack’s current alerting capabilities and the future vision: alerting everywhere, how to make sense of those alerts, and...
Then you can find the type of available actions here:
> **[Actions | Elasticsearch Guide \[7.5\] | Elastic](https://www.elastic.co/guide/en/elasticsearch/reference/7.5/actions.html)**
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### Author:  [@sholzhauer](https://discuss.elastic.co/u/sholzhauer)
#### Post date: [December 27, 2019, 9:48am UTC](https://discuss.elastic.co/t/kibana-alerts-creates-ticket-in-topdesk/212790/3 "2019-12-27T09:48:40Z")
Hi @Robin020,
I am unfamiliar with Topdesk, but if it has an API or webhook like interface you could use the
webhook action in a watcher to automatically create tickets.
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### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [January 24, 2020, 9:48am UTC](https://discuss.elastic.co/t/kibana-alerts-creates-ticket-in-topdesk/212790/4 "2020-01-24T09:48:41Z")
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