# Kibana dashboard shards failed **URL:** \ **Category:** Kibana\ **Created:** [June 29, 2021, 4:59am UTC](https://discuss.elastic.co/t/kibana-dashboard-shards-failed/277285 "2021-06-29T04:59:48Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Amudhan\_P](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/amudhan_p/32/90938_2.png) [@Amudhan\_P](https://discuss.elastic.co/u/Amudhan_P)\ **Post date:** [June 29, 2021, 4:59am UTC](https://discuss.elastic.co/t/kibana-dashboard-shards-failed/277285/1 "2021-06-29T04:59:49Z")
Hi, I am running an ELK cluster in [Elastic.io](http://Elastic.io) I am having a problem in Kibana, visualization it's showing shards failed. Visualization is been configured to show a field from my APM data. I don't find any error msg from logs and How do I fix it or where can I see more info about this error? ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [June 29, 2021, 5:54am UTC](https://discuss.elastic.co/t/kibana-dashboard-shards-failed/277285/2 "2021-06-29T05:54:09Z")
Welcome to our community! 😃 I don't think we are going to be familiar with the service from that company. But does it provide logs of Elasticsearch and Kibana that you can share? ---
**Author:** ![Amudhan\_P](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/amudhan_p/32/90938_2.png) [@Amudhan\_P](https://discuss.elastic.co/u/Amudhan_P)\ **Post date:** [June 29, 2021, 6:19am UTC](https://discuss.elastic.co/t/kibana-dashboard-shards-failed/277285/3 "2021-06-29T06:19:21Z")
Hi, My elastic cluster running with [elastic.co](http://elastic.co) elastic cloud cluster. I don't see any error msg in logs. I could see only 1 of 437 shards failed. when I open the Kibana dashboard or visualization. ![image](https://us1.discourse-cdn.com/elastic/original/3X/7/0/7087de5414bd7b6a1bbbad46e9dcfbeea20cf214.png) I don't get any clue from the error my cluster is healthy, no error in index. ---
**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\ **Post date:** [June 29, 2021, 6:52am UTC](https://discuss.elastic.co/t/kibana-dashboard-shards-failed/277285/4 "2021-06-29T06:52:19Z")
Ah ok, that's a different story! In the Cloud deployment console you should have a section called `Logs and metrics` where you can see that. ---
**Author:** ![Amudhan\_P](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/amudhan_p/32/90938_2.png) [@Amudhan\_P](https://discuss.elastic.co/u/Amudhan_P)\ **Post date:** [June 29, 2021, 7:12am UTC](https://discuss.elastic.co/t/kibana-dashboard-shards-failed/277285/5 "2021-06-29T07:12:18Z")
Nope! logs show data only about snapshots. ---
**Author:** ![Amudhan\_P](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/amudhan_p/32/90938_2.png) [@Amudhan\_P](https://discuss.elastic.co/u/Amudhan_P)\ **Post date:** [July 1, 2021, 5:28am UTC](https://discuss.elastic.co/t/kibana-dashboard-shards-failed/277285/6 "2021-07-01T05:28:25Z")
Adding more info I am getting shard failed only when I try to visualize field as Metric using "avg" but not when I use it in a bucket. Also, it's showing data only if I select the last 6 hours or more. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [July 29, 2021, 5:29am UTC](https://discuss.elastic.co/t/kibana-dashboard-shards-failed/277285/7 "2021-07-29T05:29:18Z")
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