# "Kibana did not load properly" beacuse "Cannot read property 'result' of undefined" **URL:** \ **Category:** Kibana\ **Created:** [July 18, 2018, 12:18pm UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-beacuse-cannot-read-property-result-of-undefined/140550 "2018-07-18T12:18:49Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![szymon](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@szymon](https://discuss.elastic.co/u/szymon)\ **Post date:** [July 18, 2018, 12:18pm UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-beacuse-cannot-read-property-result-of-undefined/140550/1 "2018-07-18T12:18:49Z")
Hello, i'm using Kibana 6.2 with ElasticSearch 6.2 and X-pack basic license. Everything was working fine, but one day, Kibana started to display: **Kibana did not load properly. Check the server output for more information.** I checked logs and found this: ``` Unhandled rejection TypeError: Cannot read property 'result' of undefined at /opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/plugins/monitoring/server/kibana_monitoring/lib/type_collector.js:91:50 at Array.filter (native) at /opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/plugins/monitoring/server/kibana_monitoring/lib/type_collector.js:91:29 at next (native) at step (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/plugins/monitoring/server/kibana_monitoring/lib/type_collector.js:18:202) at /opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/plugins/monitoring/server/kibana_monitoring/lib/type_collector.js:18:383 at tryCatcher (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/util.js:11:23) at Promise._settlePromiseFromHandler (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:489:31) at Promise._settlePromise (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:546:18) at Promise._settlePromise0 (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:591:10) at Promise._settlePromises (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:674:18) at Promise._fulfill (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:615:18) at MappingPromiseArray.PromiseArray._resolve (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise_array.js:125:19) at MappingPromiseArray._promiseFulfilled (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/map.js:97:18) at Promise._settlePromise (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:551:26) at Promise._settlePromise0 (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:591:10) at Promise._settlePromises (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:674:18) at Promise._fulfill (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:615:18) at Promise._resolveCallback (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:416:57) at Promise._settlePromiseFromHandler (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:502:17) at Promise._settlePromise (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:546:18) at Promise._settlePromise0 (/opt/atseintl/adm/thirdparty/kibana-6.2.0/plugins/x-pack/node_modules/bluebird/js/release/promise.js:591:10) ``` ElasticSearch cluster is working fine, kibana monitoring data is collected. I removed all ".\*" indexes, but without any luck, and i'm running out of ideas. Thanks in advance, Szymon ---
**Author:** ![bhavyarm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/bhavyarm/32/22392_2.png) [@bhavyarm](https://discuss.elastic.co/u/bhavyarm)\ **Post date:** [July 18, 2018, 1:16pm UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-beacuse-cannot-read-property-result-of-undefined/140550/2 "2018-07-18T13:16:59Z")
Hi, Can you please post your kibana logs? All of them? Thanks, Bhavya ---
**Author:** ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)\ **Post date:** [July 18, 2018, 4:36pm UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-beacuse-cannot-read-property-result-of-undefined/140550/3 "2018-07-18T16:36:44Z")
Hm, that looks similar to this issue: [https://github.com/elastic/kibana/issues/16975](https://github.com/elastic/kibana/issues/16975) Do you have a `.kibana` index? ---
**Author:** ![szymon](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@szymon](https://discuss.elastic.co/u/szymon)\ **Post date:** [July 19, 2018, 9:38am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-beacuse-cannot-read-property-result-of-undefined/140550/4 "2018-07-19T09:38:38Z")
@bhavyarm Unfortunately, there is nothing more in logs , just this fragment duplicated times and times. @tsullivan yes i saw this issue and indeed it looks familiar. Yes i have `.kibana` index. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [August 16, 2018, 9:38am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-beacuse-cannot-read-property-result-of-undefined/140550/5 "2018-08-16T09:38:39Z")
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