# Kibana did not load properly/Login is currently disabled. Administrators should consult the Kibana logs for more details **URL:** \ **Category:** Kibana\ **Created:** [August 5, 2018, 5:49am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043 "2018-08-05T05:49:11Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Shree](https://avatars.discourse-cdn.com/v4/letter/s/ecc23a/32.png) [@Shree](https://discuss.elastic.co/u/Shree)\ **Post date:** [August 5, 2018, 5:49am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/1 "2018-08-05T05:49:11Z")
![01%20AM](https://us1.discourse-cdn.com/elastic/original/3X/d/0/d095c303b54c6de814e43bb04f501ca20e40348a.png) when I opened kibana it's showing like above picture if I reload It shows kibana did not load properly. ![40%20AM](https://us1.discourse-cdn.com/elastic/original/3X/a/7/a704396fce0d57ba200e71c7ccfac96eaacfa4af.png) And my elasticscearch is not running. it showing some error. ![59%20AM](https://us1.discourse-cdn.com/elastic/original/3X/8/b/8be2998739ec82e8d5f70be28ab7b3a559f14440.png) Please do this needful help. ---
**Author:** ![NerdSec](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nerdsec/32/22056_2.png) [@NerdSec](https://discuss.elastic.co/u/NerdSec)\ **Post date:** [August 6, 2018, 4:36am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/2 "2018-08-06T04:36:54Z")
Kibana will not run till Elasticsearch is up and running. What does the elasticsearch log say? ---
**Author:** ![Shree](https://avatars.discourse-cdn.com/v4/letter/s/ecc23a/32.png) [@Shree](https://discuss.elastic.co/u/Shree)\ **Post date:** [August 6, 2018, 5:36am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/3 "2018-08-06T05:36:40Z")
This is my elasticsearch.log ![image](https://us1.discourse-cdn.com/elastic/original/3X/1/8/188acab0cbbcc0783a929e5388bcfc92db862c48.png) ``` ... 15 more [2018-08-06T05:19:31,849][WARN][o.e.b.ElasticsearchUncaughtExceptionHandler] [] uncaught exception in thread [main] org.elasticsearch.bootstrap.StartupException: ElasticsearchException[Could not find plugin class [org.elasticsearch.ingest.geoip.IngestGeoIpPlugin]]; nested: ClassNotFoundException[org.elasticsearch.inge$ at org.elasticsearch.bootstrap.Elasticsearch.init(Elasticsearch.java:140) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Elasticsearch.execute(Elasticsearch.java:127) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.cli.EnvironmentAwareCommand.execute(EnvironmentAwareCommand.java:86) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.cli.Command.mainWithoutErrorHandling(Command.java:124) ~[elasticsearch-cli-6.3.2.jar:6.3.2] at org.elasticsearch.cli.Command.main(Command.java:90) ~[elasticsearch-cli-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Elasticsearch.main(Elasticsearch.java:93) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Elasticsearch.main(Elasticsearch.java:86) ~[elasticsearch-6.3.2.jar:6.3.2] Caused by: org.elasticsearch.ElasticsearchException: Could not find plugin class [org.elasticsearch.ingest.geoip.IngestGeoIpPlugin] at org.elasticsearch.plugins.PluginsService.loadPluginClass(PluginsService.java:670) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.plugins.PluginsService.loadBundle(PluginsService.java:642) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.plugins.PluginsService.loadBundles(PluginsService.java:557) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.plugins.PluginsService.(PluginsService.java:162) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.node.Node.(Node.java:311) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.node.Node.(Node.java:252) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Bootstrap$5.(Bootstrap.java:213) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Bootstrap.setup(Bootstrap.java:213) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Bootstrap.init(Bootstrap.java:326) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Elasticsearch.init(Elasticsearch.java:136) ~[elasticsearch-6.3.2.jar:6.3.2] ... 6 more Caused by: java.lang.ClassNotFoundException: org.elasticsearch.ingest.geoip.IngestGeoIpPlugin at java.net.URLClassLoader.findClass(URLClassLoader.java:381) ~[?:1.8.0_181] at java.lang.ClassLoader.loadClass(ClassLoader.java:424) ~[?:1.8.0_181] at java.net.FactoryURLClassLoader.loadClass(URLClassLoader.java:814) ~[?:1.8.0_181] at java.lang.ClassLoader.loadClass(ClassLoader.java:357) ~[?:1.8.0_181] at org.elasticsearch.plugins.PluginsService.loadPluginClass(PluginsService.java:668) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.plugins.PluginsService.loadBundle(PluginsService.java:642) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.plugins.PluginsService.loadBundles(PluginsService.java:557) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.plugins.PluginsService.(PluginsService.java:162) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.node.Node.(Node.java:311) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.node.Node.(Node.java:252) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Bootstrap$5.(Bootstrap.java:213) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Bootstrap.setup(Bootstrap.java:213) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Bootstrap.init(Bootstrap.java:326) ~[elasticsearch-6.3.2.jar:6.3.2] at org.elasticsearch.bootstrap.Elasticsearch.init(Elasticsearch.java:136) ~[elasticsearch-6.3.2.jar:6.3.2] ``` ---
**Author:** ![NerdSec](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nerdsec/32/22056_2.png) [@NerdSec](https://discuss.elastic.co/u/NerdSec)\ **Post date:** [August 6, 2018, 5:47am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/4 "2018-08-06T05:47:15Z")
> [@Shree](#): > > .geoip.IngestGeoIpPlugin]] Are you trying to use the geoip plugin? Have you installed the geoip plugin? ```auto sudo /usr/share/elasticsearch/bin/elasticsearch-plugin install ingest-geoip ``` > **[GeoIP in the Elastic Stack - Elasticsearch, Logstash, Ingest API](https://www.elastic.co/blog/geoip-in-the-elastic-stack)** > > Discover what browsers access your site. See where your end users are logging in from. Put your IP addresses or hostnames to work with geoip filtering. ---
**Author:** ![Shree](https://avatars.discourse-cdn.com/v4/letter/s/ecc23a/32.png) [@Shree](https://discuss.elastic.co/u/Shree)\ **Post date:** [August 6, 2018, 5:52am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/5 "2018-08-06T05:52:48Z")
Hi, Thank you for your reply. I just tried your suggestion and restarted my elasticsearch and it's giving the same error. The plugin is installed. ![35%20AM](https://us1.discourse-cdn.com/elastic/original/3X/e/0/e066747c78793df01c27307201a8a246082fcd5d.png) ---
**Author:** ![NerdSec](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nerdsec/32/22056_2.png) [@NerdSec](https://discuss.elastic.co/u/NerdSec)\ **Post date:** [August 6, 2018, 6:08am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/6 "2018-08-06T06:08:37Z")
Could you verify the o/p of ```auto /usr/share/elasticsearch-plugin list ``` Doe it show the correct version of plugin installed for you elastic stack? ---
**Author:** ![Shree](https://avatars.discourse-cdn.com/v4/letter/s/ecc23a/32.png) [@Shree](https://discuss.elastic.co/u/Shree)\ **Post date:** [August 6, 2018, 6:33am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/7 "2018-08-06T06:33:51Z")
There is no list of plugins showed. It's showing as `.installing-2547293086719806949` ---
**Author:** ![NerdSec](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nerdsec/32/22056_2.png) [@NerdSec](https://discuss.elastic.co/u/NerdSec)\ **Post date:** [August 6, 2018, 6:36am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/8 "2018-08-06T06:36:11Z")
You were not able to install the plugin. Could you install it and try again? Try the offline installation. [https://www.elastic.co/guide/en/elasticsearch/plugins/current/ingest-geoip.html#ingest-geoip-install](https://www.elastic.co/guide/en/elasticsearch/plugins/current/ingest-geoip.html#ingest-geoip-install) ---
**Author:** ![Shree](https://avatars.discourse-cdn.com/v4/letter/s/ecc23a/32.png) [@Shree](https://discuss.elastic.co/u/Shree)\ **Post date:** [August 6, 2018, 7:31am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/9 "2018-08-06T07:31:54Z")
Yea I tried But I think I have to go inside the `.installing-2547293086719806949`file and see the plugin lists. But I couldn't go inside the file. So it's plugin issue only?? ---
**Author:** ![NerdSec](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nerdsec/32/22056_2.png) [@NerdSec](https://discuss.elastic.co/u/NerdSec)\ **Post date:** [August 6, 2018, 8:37am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/10 "2018-08-06T08:37:03Z")
Yes. It is a plugin issue. Try to remove that plugin and try installing the ingest plugin. It is a simple fix. ---
**Author:** ![Shree](https://avatars.discourse-cdn.com/v4/letter/s/ecc23a/32.png) [@Shree](https://discuss.elastic.co/u/Shree)\ **Post date:** [August 6, 2018, 12:27pm UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/11 "2018-08-06T12:27:11Z")
HI, I have installed but it's not showing in the plugin list > root@localhost:~# sudo /usr/share/elasticsearch/bin/elasticsearch-plugin install ingest-geoip > -\> Downloading ingest-geoip from elastic > [=================================================] 100%?? > Exception in thread "main" java.lang.IllegalStateException: duplicate plugin: - Plugin information: > Name: ingest-geoip > Description: Ingest processor that uses looksup geo data based on ip adresses using the Maxmind geo database > Version: 6.3.2 > Elasticsearch Version: 6.3.2 > Java Version: 1.8 > Native Controller: false > Extended Plugins: > \* Classname: org.elasticsearch.ingest.geoip.IngestGeoIpPlugin > at org.elasticsearch.plugins.PluginsService.readPluginBundle(PluginsService.java:491) > at org.elasticsearch.plugins.PluginsService.findBundles(PluginsService.java:463) > at org.elasticsearch.plugins.PluginsService.getPluginBundles(PluginsService.java:454) > at org.elasticsearch.plugins.InstallPluginCommand.jarHellCheck(InstallPluginCommand.java:618) > at org.elasticsearch.plugins.InstallPluginCommand.loadPluginInfo(InstallPluginCommand.java:606) > at org.elasticsearch.plugins.InstallPluginCommand.installPlugin(InstallPluginCommand.java:717) > at org.elasticsearch.plugins.InstallPluginCommand.install(InstallPluginCommand.java:641) > at org.elasticsearch.plugins.InstallPluginCommand.execute(InstallPluginCommand.java:225) > at org.elasticsearch.plugins.InstallPluginCommand.execute(InstallPluginCommand.java:210) > at org.elasticsearch.cli.EnvironmentAwareCommand.execute(EnvironmentAwareCommand.java:86) > at org.elasticsearch.cli.Command.mainWithoutErrorHandling(Command.java:124) > at org.elasticsearch.cli.MultiCommand.execute(MultiCommand.java:79) > at org.elasticsearch.cli.Command.mainWithoutErrorHandling(Command.java:124) > at org.elasticsearch.cli.Command.main(Command.java:90) > at org.elasticsearch.plugins.PluginCli.main(PluginCli.java:48) > root@localhost:~# cd /usr/share/elasticsearch/plugins/.installing-1702786190484943884/ > -bash: cd: /usr/share/elasticsearch/plugins/.installing-1702786190484943884/: No such file or directory > root@localhost:~# cd /usr/share/elasticsearch/plugins/ > root@localhost:/usr/share/elasticsearch/plugins# cd .installing-2547293086719806949/ > root@localhost:/usr/share/elasticsearch/plugins/.installing-2547293086719806949# ls > LICENSE.txt config jackson-databind-2.8.10.jar plugin-descriptor.properties > NOTICE.txt jackson-annotations-2.8.10.jar maxmind-db-1.2.2.jar plugin-security.policy ---
**Author:** ![NerdSec](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nerdsec/32/22056_2.png) [@NerdSec](https://discuss.elastic.co/u/NerdSec)\ **Post date:** [August 7, 2018, 2:22am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/12 "2018-08-07T02:22:27Z")
Hi Shree, The plugin installation is not successful as there seems to be a duplicate plugin already installed. Assuming that you have tried to uninstall it and it didn't work, could you try doing the following: ```auto cd /use/share/elasticsearch/plugins ls -la ``` Now, if you see any unwanted plugins here, could you try to do ```auto rm -Rf plugin name ``` Double check if all plugins are removed. And then try to install the ingest plugin using the _offline method_. This is to ensure that your plugin download is complete and uninterrupted. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [September 4, 2018, 2:22am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-login-is-currently-disabled-administrators-should-consult-the-kibana-logs-for-more-details/143043/13 "2018-09-04T02:22:30Z")
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