# Kibana did not load properly while connecting with VPN

**URL:** https://discuss.elastic.co/t/kibana-did-not-load-properly-while-connecting-with-vpn/259343
**Category:** Kibana
**Created:** [December 22, 2020, 7:59am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-while-connecting-with-vpn/259343 "2020-12-22T07:59:15Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![adiel\_siman\_tov](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/adiel_siman_tov/32/81236_2.png) [@adiel\_siman\_tov](https://discuss.elastic.co/u/adiel_siman_tov)
#### Post date: [December 22, 2020, 7:59am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-while-connecting-with-vpn/259343/1 "2020-12-22T07:59:15Z")

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Hi

I'm using Kibana 7.2.0 on K8S behind AWS load balancer, and it works fine till yesterday.  
Usually I'm connecting with my work VPN to Kibana, but from yesterday it just show the error: 'Kibana did not load properly', and in the dev tools the errors are:

1. Uncaught TypeError: Cannot read property 'dataset' of null on /bundles/app/kibana/bootstrap.js

2. Failed to load resource: net::ERR\_CONNECTION\_RESET

but without VPN connection I can access to Kibana without any issues.  
I'v seen that the VPN might block some JS that Kibana needs to run, is there any way to unblock it or something?

Thanks

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### Author: ![majagrubic](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/majagrubic/32/74459_2.png) [@majagrubic](https://discuss.elastic.co/u/majagrubic)
#### Post date: [December 22, 2020, 9:10am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-while-connecting-with-vpn/259343/2 "2020-12-22T09:10:29Z")

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Hard to say what's happening here. Looks like something in the configuration of your VPN changed that's preventing Kibana to load. What happens when you cURL the Kibana endpoint directly? Something like: `curl -XGET 'http://my-kibnaa-server:port/ `

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [January 19, 2021, 9:10am UTC](https://discuss.elastic.co/t/kibana-did-not-load-properly-while-connecting-with-vpn/259343/3 "2021-01-19T09:10:38Z")

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