# Kibana Does Not Load from mobile network
**URL:** https://discuss.elastic.co/t/kibana-does-not-load-from-mobile-network/293968
**Category:** Kibana
**Created:** [January 11, 2022, 4:45am UTC](https://discuss.elastic.co/t/kibana-does-not-load-from-mobile-network/293968 "2022-01-11T04:45:24Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@Anthony\_Allen](https://discuss.elastic.co/u/Anthony_Allen)
#### Post date: [January 11, 2022, 4:45am UTC](https://discuss.elastic.co/t/kibana-does-not-load-from-mobile-network/293968/1 "2022-01-11T04:45:24Z")
Kibana version 7.14
Elastic version 7.14
Kibana loads properly and fully using WIFI networks. However, when using mobile networks, Kibana does not load. The loading appears to stop at the log-in screen. The log-in screen does not show.
The log shows this:
"GET / login?next=%2TTP/1.1" 200 29543 "-" "Mozilla/5.0 (iPhone: CPU iPhone ......
"GET /node\_modules/@kbn/ui-framwork/dist/kui\_light.css HTTP/1.1" 304 641 "[https://kibana.example.com/loging?next=%2Fapp%2Fhome](https://kibana.example.com/loging?next=%2Fapp%2Fhome)" ...
A reverse proxy runs Elasticsearch and Kibana on the same machine.
Here is what has been tried to load Kibana to completion using mobile networks
```auto
#AddOutputFilterByType DEFLATE application/javascript
#AddOutputFilterByType DEFLATE application/rss+xml
#AddOutputFilterByType DEFLATE application/vnd.ms-fontobject
#AddOutputFilterByType DEFLATE application/x-font
#AddOutputFilterByType DEFLATE application/x-font-opentype
#AddOutputFilterByType DEFLATE application/x-font-otf
#AddOutputFilterByType DEFLATE application/x-font-truetype
#AddOutputFilterByType DEFLATE application/x-font-ttf
#AddOutputFilterByType DEFLATE application/x-javascript
#AddOutputFilterByType DEFLATE application/xhtml+xml
#AddOutputFilterByType DEFLATE application/xml
#AddOutputFilterByType DEFLATE font/opentype
#AddOutputFilterByType DEFLATE font/otf
#AddOutputFilterByType DEFLATE font/ttf
#AddOutputFilterByType DEFLATE image/svg+xml
#AddOutputFilterByType DEFLATE image/x-icon
#AddOutputFilterByType DEFLATE text/css
#AddOutputFilterByType DEFLATE text/html
#AddOutputFilterByType DEFLATE text/javascript
#AddOutputFilterByType DEFLATE text/plain
#AddOutputFilterByType DEFLATE text/xml
StartServers 2
MaxClients 150
MinSpareThreads 25
MaxSpareThreads 75
ThreadLimit 64
ThreadsPerChild 25
MaxRequestsPerChild 0
KeepAlive On
#MaxKeepAliveRequests 500
#KeepAliveTimeout 3
#ThreadsPerChild 25
#MaxRequestWorkers 400
#StartServers 16
#MinSpareThreads 200
#MaxSpareThreads 400
#MaxConnectionsPerChild 100000
# Apache Cache
# CacheQuickHandler off
# ---------------------
# In this case, each request will reach Apache server
# and only then hit the cache. This is useful in case
# you want to do some kind of authentication before sending response.
#
# CacheQuickHandler on
# --------------------
# Cache will be placed before the server. In this case, the request
# will first hit the cache. If there is no/expired cache entry,
# then the request will be sent to server.
CacheQuickHandler off
CacheLock on
CacheLockPath /tmp/mod_cache-lock
CacheLockMaxAge 5
CacheIgnoreHeaders Set-Cookie
CacheRoot /var/cache/apache2/mod_cache_disk
CacheEnable disk
CacheHeader on
CacheDefaultExpire 800
CacheMaxExpire 64000
CacheIgnoreNoLastMod On
ExpiresActive on
ExpiresDefault A300
CacheReadSize 102400
CacheReadTime 1000
```
---
### Author:  [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [January 11, 2022, 8:33am UTC](https://discuss.elastic.co/t/kibana-does-not-load-from-mobile-network/293968/2 "2022-01-11T08:33:37Z")
Does it work without the proxy?
---
### Author:  [@Anthony\_Allen](https://discuss.elastic.co/u/Anthony_Allen)
#### Post date: [January 11, 2022, 6:05pm UTC](https://discuss.elastic.co/t/kibana-does-not-load-from-mobile-network/293968/3 "2022-01-11T18:05:41Z")
The initial design was with the reverse proxy. It is not known if Kibana works without the proxy.
The mobile phone is usually set to both WiFi and mobil. Until recently, I never noticed when WiFi was "off" and only mobil was "on" that Kibana would not load. Kibana hangs then times out.
**Mod\_cache\_disk** has been removed. **Mod\_deflate** and **mpm\_event\_module** remain as shown below.
Using tail -f on Kibana access log these setting show Kibana loading then halting for several minutes (?), then begins loading again and the login screen appears.
I'll get the timing and check if the setup is repeatable. However, if you or anyone know of any tweaks to load Kibana faster please let me know.
Thanks!
```auto
34
35 AddOutputFilterByType DEFLATE application/javascript
36 AddOutputFilterByType DEFLATE application/rss+xml
37 AddOutputFilterByType DEFLATE application/vnd.ms-fontobject
38 AddOutputFilterByType DEFLATE application/x-font
39 AddOutputFilterByType DEFLATE application/x-font-opentype
40 AddOutputFilterByType DEFLATE application/x-font-otf
41 AddOutputFilterByType DEFLATE application/x-font-truetype
42 AddOutputFilterByType DEFLATE application/x-font-ttf
43 AddOutputFilterByType DEFLATE application/x-javascript
44 AddOutputFilterByType DEFLATE application/xhtml+xml
45 AddOutputFilterByType DEFLATE application/xml
46 AddOutputFilterByType DEFLATE font/opentype
47 AddOutputFilterByType DEFLATE font/otf
48 AddOutputFilterByType DEFLATE font/ttf
49 AddOutputFilterByType DEFLATE image/svg+xml
50 AddOutputFilterByType DEFLATE image/x-icon
51 AddOutputFilterByType DEFLATE text/css
52 AddOutputFilterByType DEFLATE text/html
53 AddOutputFilterByType DEFLATE text/javascript
54 AddOutputFilterByType DEFLATE text/plain
55 AddOutputFilterByType DEFLATE text/xml
56
57
58
59
60 StartServers 3
61 MinSpareThreads 25
62 MaxSpareThreads 75
63 ThreadLimit 64
64 ThreadsPerChild 25
65 MaxRequestWorkers 30
66 MaxConnectionsPerChild 10
86
```
---
### Author:  [@Anthony\_Allen](https://discuss.elastic.co/u/Anthony_Allen)
#### Post date: [January 11, 2022, 6:57pm UTC](https://discuss.elastic.co/t/kibana-does-not-load-from-mobile-network/293968/4 "2022-01-11T18:57:59Z")
With the previous mentioned setting, the results were mixed.
1st round Kibana loading
DuckDuckGo ~ 25 sec
Chrome ~ 11 sec
Brave ~ hung up
2nd round Kibana loadind
DuckDuckGo ~ hung up
Chrome ~ 35 sec
Brave hung up with message **"Setup lifecycle of 'visType Table'
plugin wasn't completed in 10 sec. Consider disabling the plugin
and restart.**
---
### Author:  [@Anthony\_Allen](https://discuss.elastic.co/u/Anthony_Allen)
#### Post date: [January 12, 2022, 1:30am UTC](https://discuss.elastic.co/t/kibana-does-not-load-from-mobile-network/293968/5 "2022-01-12T01:30:02Z")
Here is the log of access-kibana.log. The timeout occurs after these when bootstrap.js attempts to load.
```auto
kibana.example.com:443 xx.xx.xx.xx - - [11/Jan/2022:20:10:08 -0500] "GET /login?next=%2F HTTP/1.1" 200 29432 "https://kibana.example.com/login?next=%2F" "Mozilla/5.0 (iPhone; CPU iPhone OS 15_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/96.0.4664.116 Mobile/15E148 Safari/604.1"
kibana.example.com:443 xx.xx.xx.xx - - [11/Jan/2022:20:10:09 -0500] "GET /bootstrap.js HTTP/1.1" 304 598 "https://kibana.example.com/login?next=%2F" "Mozilla/5.0 (iPhone; CPU iPhone OS 15_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/96.0.4664.116 Mobile/15E148 Safari/604.1"
```
---
### Author:  [@Anthony\_Allen](https://discuss.elastic.co/u/Anthony_Allen)
#### Post date: [January 12, 2022, 3:32am UTC](https://discuss.elastic.co/t/kibana-does-not-load-from-mobile-network/293968/6 "2022-01-12T03:32:02Z")
Now UseCanonicalName on
Displaying "Loading Elastic" splash screen. However the login is boxes are not displayed. It hung up. Below is how far the loading got.
```auto
kibana.example.com:443 xx.xx.xx.xx - - [11/Jan/2022:22:07:53 -0500] "GET /app/home HTTP/1.1" 302 5787 "-" "Mozilla/5.0 (iPhone; CPU iPhone OS 15_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.1 Mobile/15E148 DuckDuckGo/7 Safari/605.1.15"
kibana.example.com:443 xx.xx.xx.xx - - [11/Jan/2022:22:07:53 -0500] "GET /login?next=%2Fapp%2Fhome HTTP/1.1" 200 29432 "-" "Mozilla/5.0 (iPhone; CPU iPhone OS 15_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.1 Mobile/15E148 DuckDuckGo/7 Safari/605.1.15"
kibana.example.com:443 xx.xx.xx.xx - - [11/Jan/2022:22:07:53 -0500] "GET /bootstrap.js HTTP/1.1" 200 4038 "https://kibana.example.com/login?next=%2Fapp%2Fhome" "Mozilla/5.0 (iPhone; CPU iPhone OS 15_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.1 Mobile/15E148 DuckDuckGo/7 Safari/605.1.15"
kibana.example.com:443 xx.xx.xx.xx - - [11/Jan/2022:22:07:54 -0500] "GET /42747/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.@elastic.js HTTP/1.1" 200 91228 "https://kibana.example.com/login?next=%2Fapp%2Fhome" "Mozilla/5.0 (iPhone; CPU iPhone OS 15_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.1 Mobile/15E148 DuckDuckGo/7 Safari/605.1.15"
kibana.example.com:443 xx.xx.xx.xx - - [11/Jan/2022:22:07:54 -0500] "GET /42747/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js HTTP/1.1" 200 72185 "https://kibana.example.com/login?next=%2Fapp%2Fhome" "Mozilla/5.0 (iPhone; CPU iPhone OS 15_1_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.1 Mobile/15E148 DuckDuckGo/7 Safari/605.1.15"
```
---
### Author:  [@Anthony\_Allen](https://discuss.elastic.co/u/Anthony_Allen)
#### Post date: [January 15, 2022, 7:06pm UTC](https://discuss.elastic.co/t/kibana-does-not-load-from-mobile-network/293968/7 "2022-01-15T19:06:47Z")
Solved!
While banning login attempts, a fail2ban filter was banning ip addresses that logged "GET /login" and kibana loads as expected
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [February 12, 2022, 7:07pm UTC](https://discuss.elastic.co/t/kibana-does-not-load-from-mobile-network/293968/8 "2022-02-12T19:07:22Z")
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