# KIbana - Elasticsearch : Request time out after 3000ms

**URL:** <https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092>\
**Category:** Elasticsearch\
**Created:** [April 6, 2018, 12:27pm UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092 "2018-04-06T12:27:57Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![charanjitkaur](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@charanjitkaur](https://discuss.elastic.co/u/charanjitkaur)\
**Post date:** [April 6, 2018, 12:27pm UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/1 "2018-04-06T12:27:57Z")

</div>

Hi,  
Elasticsearh version: 6.1.2 Kibana version : 6.1.2  
We are processing logs through Filebeat - Logstash - ES - Kibana  
Log file in CSV format with 23 columns , Total logs count upto 2-3lakh  
We are creating a datatable using 15 columns of 23 in Kibana and trying to display data for 30days in data table visulization.  
But as we keep on adding the columns in visualization 5 columns the response time (Latency time) from the statistics is fine but as we add more fields,  
query time to fetch the fields gets doubled and  
Then warnig messages appear : 2 of 5 Shards Failed, 3 of 5 Shards Failed, 4 of 5 Shards Failed and  
then Error : Request time out after 3000ms  
Steps followed to create Visualization :  
Visualize --\> New Visualization --\> Data Table --\> Select Index --\> Split Rows(From Buckets) --\> i.Select Aggregation : Terms,  
ii.Fields : Clinic(name of the column)  
iii.Size : 5000

 ![err](https://us1.discourse-cdn.com/elastic/original/3X/f/0/f054a7bbc4896efe4eef13df9f7bb4ef9c50c2e9.jpg)  
While this set up works fine on AWS(cloud machines) but Performance degrades as we set this up on Staging and production which are On-premises.

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<div class="post-metadata">

**Author:** ![Aryan\_Dogra](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@Aryan\_Dogra](https://discuss.elastic.co/u/Aryan_Dogra)\
**Post date:** [April 7, 2018, 5:25pm UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/2 "2018-04-07T17:25:50Z")

</div>

We are also facing this issue when we are creating Visualization with more aggregation.

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<div class="post-metadata">

**Author:** ![tomriley](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tomriley/32/29652_2.png) [@tomriley](https://discuss.elastic.co/u/tomriley)\
**Post date:** [April 7, 2018, 5:33pm UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/3 "2018-04-07T17:33:29Z")

</div>

Hey,

It's difficult to give advice on the performance issues you are facing without having further details on how your Elasticsearch infrastructure is architected and built. Could you provide some more info on what setup you are using on both AWS & when building on-premise?

Also, it would be useful to see your elasticsearch & kibana configuration files (please don't forget to remove any secrets though, if you have any!).

Cheers,  
Tom

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<div class="post-metadata">

**Author:** ![anhlqn](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/anhlqn/32/5454_2.png) [@anhlqn](https://discuss.elastic.co/u/anhlqn)\
**Post date:** [April 7, 2018, 7:41pm UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/4 "2018-04-07T19:41:46Z")

</div>

> [@charanjitkaur](#):
>
> Request time out after 3000ms

The request timeout can be increased in kibana.conf file. I use 120s timeout.

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<div class="post-metadata">

**Author:** ![Aryan\_Dogra](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@Aryan\_Dogra](https://discuss.elastic.co/u/Aryan_Dogra)\
**Post date:** [April 8, 2018, 4:18pm UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/5 "2018-04-08T16:18:28Z")

</div>

@anhlqn Yes we can change Timeout value in Kibana.yml file but that didn't change the lag which you will face on the Visualization. By changing this setting we are able to load the data using DATA Table visualization but retrieving data from Elastic search which took more than 1 min is not good as per end user

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<div class="post-metadata">

**Author:** ![Aryan\_Dogra](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@Aryan\_Dogra](https://discuss.elastic.co/u/Aryan_Dogra)\
**Post date:** [April 8, 2018, 5:18pm UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/6 "2018-04-08T17:18:33Z")

</div>

Is there any known performance issue list available w.r.t. Kibana and Elasticsearch. Can someone point out that it will be really helpful.

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<div class="post-metadata">

**Author:** ![charanjitkaur](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@charanjitkaur](https://discuss.elastic.co/u/charanjitkaur)\
**Post date:** [April 9, 2018, 8:52am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/7 "2018-04-09T08:52:34Z")

</div>

We have similar set up on AWS and on-prem using ELK version 6.1.2  
yml files are attached below.

==================== Elasticsearch Configuration ===============  
#NOTE: Elasticsearch comes with reasonable defaults for most settings.  
#Before you set out to tweak and tune the configuration, make sure you  
#[https://www.elastic.co/guide/en/elasticsearch/reference/index.html](https://www.elastic.co/guide/en/elasticsearch/reference/index.html)  
#--------------------------------- Cluster -----------------------------------  
#Use a descriptive name for your cluster:  
cluster.name: elasticsearch  
#----------------------------------- Node ------------------------------------  
#Use a descriptive name for the node:  
#node.name: node-1  
#Add custom attributes to the node:  
#node.attr.rack: r1  
#----------------------------------- Paths ------------------------------------  
#Path to directory where to store the data (separate multiple locations by comma):  
#path.data: /path/to/data  
#Path to log files:  
#path.logs: /path/to/logs  
#----------------------------------- Memory -----------------------------------  
#Lock the memory on startup:  
#bootstrap.memory\_lock: true  
#Make sure that the heap size is set to about half the memory available  
#on the system and that the owner of the process is allowed to use this  
#limit.  
#Elasticsearch performs poorly when the system is swapping the memory.  
#--------------------------------- Network -----------------------------------  
#Set the bind address to a specific IP (IPv4 or IPv6):  
network.host: 127.0.0.1  
#Set a custom port for HTTP:  
#http.port: 9200  
#For more information, consult the network module documentation.  
#-------------------------------- Discovery ----------------------------------  
#Pass an initial list of hosts to perform discovery when new node is started:  
#The default list of hosts is ["127.0.0.1", "[::1]"]  
#discovery.zen.ping.unicast.hosts: ["host1", "host2"]  
#Prevent the "split brain" by configuring the majority of nodes (total number of master-eligible nodes / 2 + 1):  
#discovery.zen.minimum\_master\_nodes:  
#For more information, consult the zen discovery module documentation.  
#---------------------------------- Gateway -----------------------------------  
#Block initial recovery after a full cluster restart until N nodes are started:  
#gateway.recover\_after\_nodes: 3  
#For more information, consult the gateway module documentation.  
#--------------------------------- Various -----------------------------------  
#Require explicit names when deleting indices:  
#action.destructive\_requires\_name: true

============Kibana Configuration===============  
#Kibana is served by a back end server. This setting specifies the port to use.  
#server.port: 5601.  
#The default is 'localhost', which usually means remote machines will not be able to connect.  
#To allow connections from remote users, set this parameter to a non-loopback address.  
server.host: "kibanaOn-prem"  
#Enables you to specify a path to mount Kibana at if you are running behind a proxy. This only #affects the URLs generated by Kibana, your proxy is expected to remove the basePath value #before forwarding requests  
#to Kibana. This setting cannot end in a slash.  
#server.basePath: ""  
#The maximum payload size in bytes for incoming server requests.  
#server.maxPayloadBytes: 1048576  
server.maxPayloadBytes: 5242880

#The Kibana server's name. This is used for display purposes.  
#server.name: "your-hostname"  
#The URL of the Elasticsearch instance to use for all your queries.  
elasticsearch.url: "[http://elastichost:9200](http://elastichost:9200)"  
#elasticsearch.preserveHost: true  
#Kibana uses an index in Elasticsearch to store saved searches, visualizations and  
#dashboards. Kibana creates a new index if the index doesn't already exist.  
kibana.index: ".kibana"  
#The default application to load.  
#kibana.defaultAppId: "home"  
#If your Elasticsearch is protected with basic authentication, these settings provide  
#the username and password that the Kibana server uses to perform maintenance on the Kibana  
#index at startup. Your Kibana users still need to authenticate with Elasticsearch, which  
#is proxied through the Kibana server.  
#elasticsearch.username: "user"  
#elasticsearch.password: "pass"  
#Enables SSL and paths to the PEM-format SSL certificate and SSL key files, respectively.  
#These settings enable SSL for outgoing requests from the Kibana server to the browser.  
#server.ssl.enabled: false  
#server.ssl.certificate: /path/to/your/server.crt  
#server.ssl.key: /path/to/your/server.key  
#Optional settings that provide the paths to the PEM-format SSL certificate and key files.  
#These files validate that your Elasticsearch backend uses the same key files.  
#elasticsearch.ssl.certificate: /path/to/your/client.crt  
#elasticsearch.ssl.key: /path/to/your/client.key  
#Optional setting that enables you to specify a path to the PEM file for the certificate  
#authority for your Elasticsearch instance.  
#elasticsearch.ssl.certificateAuthorities: ["/path/to/your/CA.pem"]  
#To disregard the validity of SSL certificates, change this setting's value to 'none'.  
#elasticsearch.ssl.verificationMode: full  
#Time in milliseconds to wait for Elasticsearch to respond to pings. Defaults to the value of  
#the elasticsearch.requestTimeout setting.  
#elasticsearch.pingTimeout: 1500  
#Time in milliseconds to wait for responses from the back end or Elasticsearch. This value  
#must be a positive integer.  
elasticsearch.requestTimeout: 60000  
#List of Kibana client-side headers to send to Elasticsearch. To send _no_ client-side  
#headers, set this value to [] (an empty list).  
#elasticsearch.requestHeadersWhitelist: [authorization]  
#Header names and values that are sent to Elasticsearch. Any custom headers cannot be overwritten  
#by client-side headers, regardless of the elasticsearch.requestHeadersWhitelist configuration.  
#elasticsearch.customHeaders: {}  
#Time in milliseconds for Elasticsearch to wait for responses from shards. Set to 0 to disable.  
#elasticsearch.shardTimeout: 0  
#Time in milliseconds to wait for Elasticsearch at Kibana startup before retrying.  
#elasticsearch.startupTimeout: 5000  
#Specifies the path where Kibana creates the process ID file.  
#pid.file: /var/run/kibana.pid  
#Enables you specify a file where Kibana stores log output.  
#logging.dest: stdout  
#Set the value of this setting to true to suppress all logging output.  
#logging.silent: false  
#Set the value of this setting to true to suppress all logging output other than error messages.  
#logging.quiet: false  
#Set the value of this setting to true to log all events, including system usage information  
#and all requests.  
#logging.verbose: false  
#Set the interval in milliseconds to sample system and process performance  
#metrics. Minimum is 100ms. Defaults to 5000.  
#ops.interval: 5000  
#The default locale. This locale can be used in certain circumstances to substitute any missing  
#translations.  
#i18n.defaultLocale: "en"

---

<div class="post-metadata">

**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [April 9, 2018, 9:01am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/8 "2018-04-09T09:01:57Z")

</div>

If you are creating an aggregation with 15 levels and have the size specified to 5000 (like in the screenshot), it will likely use up a lot of memory due to the high bucket count. Depending on the data volumes, it will likely need to get a lot of data from disk and use a fair bit of CPU for processing, so could get slow. If your disk performance and/or CPU count differs between your cloud and on-prem clusters, that could explain the differences in performance (assuming the data volumes are the same).

Do you see any evidence of long GC in the logs? What does CPU usage, disk I/O and iowait look like on the two clusters when running this large aggregation?

---

<div class="post-metadata">

**Author:** ![charanjitkaur](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@charanjitkaur](https://discuss.elastic.co/u/charanjitkaur)\
**Post date:** [April 9, 2018, 9:50am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/9 "2018-04-09T09:50:13Z")

</div>

@Christian_Dahlqvist: Thanks for your input. We compared both the servers i.e. AWS servers where we have installed ELK stack and On-premises servers where we have ELK stack. There is not much of a difference. Please find below the comparison:  
**AWS** (Elastic Search server)  
$ lscpu  
Architecture: x86\_64  
CPU op-mode(s): 32-bit, 64-bit  
Byte Order: Little Endian  
CPU(s): 2  
On-line CPU(s) list: 0,1  
Thread(s) per core: 1  
Core(s) per socket: 2  
Socket(s): 1  
NUMA node(s): 1  
Vendor ID: GenuineIntel  
CPU family: 6  
Model: 63  
Model name: Intel(R) Xeon(R) CPU E5-2676 v3 @ 2.40GHz  
Stepping: 2  
CPU MHz: 2399.927  
BogoMIPS: 4865.52  
Hypervisor vendor: Xen  
Virtualization type: full  
L1d cache: 32K  
L1i cache: 32K  
L2 cache: 256K  
L3 cache: 30720K  
NUMA node0 CPU(s): 0,1

**On-premises** (Elastic search Server details)  
Architecture: x86\_64  
CPU op-mode(s): 32-bit, 64-bit  
Byte Order: Little Endian  
CPU(s): 2  
On-line CPU(s) list: 0,1  
Thread(s) per core: 1  
Core(s) per socket: 1  
Socket(s): 2  
NUMA node(s): 1  
Vendor ID: GenuineIntel  
CPU family: 6  
Model: 47  
Model name: Intel(R) Xeon(R) CPU E7- 4870 @ 2.40GHz  
Stepping: 2  
CPU MHz: 2394.000  
BogoMIPS: 4788.00  
Hypervisor vendor: VMware  
Virtualization type: full  
L1d cache: 32K  
L1i cache: 32K  
L2 cache: 256K  
L3 cache: 30720K  
NUMA node0 CPU(s): 0,1

Note: Apart from "Core(s) per socket" and socket(s) between AWS and On-premises, rest all are same. So we are not sure why we are facing issue on On-premises.

---

<div class="post-metadata">

**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [April 9, 2018, 10:01am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/10 "2018-04-09T10:01:28Z")

</div>

What about the storage used?

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<div class="post-metadata">

**Author:** ![charanjitkaur](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@charanjitkaur](https://discuss.elastic.co/u/charanjitkaur)\
**Post date:** [April 9, 2018, 10:42am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/12 "2018-04-09T10:42:00Z")

</div>

@Christian_Dahlqvist:  
Since my query has been modified to increase the I/O operations would you be able to advice that increase in CPU cores on prem help?  
**Initial Query:**  
On-premises: Creating an aggregation with 6 levels is working fine,  
On-premises:Creating an aggregation with 7 levels throws "Timeout Error".  
**Workaround**  
After increasing Timeout value in Kibana.yml file, (orignal 30 secnds to 60 seconds) it introduces high lag time to display the data.

**On AWS** : Creating an aggregation with 15 levels is working fine and response time is less than 30 sec.

Storage details are as below:-  
**AWS** :df -h  
Filesystem Size Used Avail Use% Mounted on  
/dev/xvda1 79G 2.3G 77G 3% /  
**On-premises**  
Filesystem Size Used Avail Use% Mounted on  
/dev/mapper/dddd-home1 147G 3.0G 137G 3% /export/ii

IOSTAT Details:  
**AWS**  
iostat  
Linux 4.9.38-16.35.amzn1.x86\_64 (ip-172-26-9-22) 04/09/2018 _x86\_64_ (2 CPU)  
avg-cpu: %user %nice %system %iowait %steal %idle  
0.12 0.00 0.03 0.01 0.01 99.84  
Device: tps Blk\_read/s Blk\_wrtn/s Blk\_read Blk\_wrtn  
xvda 0.41 0.03 13.23 366144 174400704

**On-premises**  
iostat  
Linux 3.10.0-327.22.2.el7.x86\_64 (msplap471) 04/09/2018 _x86\_64_ (2 CPU)  
avg-cpu: %user %nice %system %iowait %steal %idle  
0.47 0.00 0.35 0.04 0.00 99.15  
Device: tps kB\_read/s kB\_wrtn/s kB\_read kB\_wrtn  
sda 2.43 0.09 33.27 1230661 434246155  
sdb 0.54 0.02 15.72 215837 205108812  
dm-0 2.63 0.06 11.01 813589 143701056  
dm-1 0.00 0.00 0.00 1268 4732  
dm-2 1.44 0.02 15.72 215333 205108812  
dm-3 2.89 0.03 22.26 412541 290540084

---

<div class="post-metadata">

**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [April 9, 2018, 10:50am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/13 "2018-04-09T10:50:52Z")

</div>

Are these IOSTATs generated while you are running the expensive query that times out? Can you run `iostat -x` while the query is executing? Can you also please gather the output of the [cluster stats API](https://www.elastic.co/guide/en/elasticsearch/reference/current/cluster-stats.html) from both clusters?

---

<div class="post-metadata">

**Author:** ![charanjitkaur](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@charanjitkaur](https://discuss.elastic.co/u/charanjitkaur)\
**Post date:** [April 9, 2018, 11:37am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/14 "2018-04-09T11:37:03Z")

</div>

![ComparsionClusterStats](https://us1.discourse-cdn.com/elastic/original/3X/c/e/ce6c9f97c7dd2cc8d223bd4d4bf3c62643b2e717.JPG)

---

<div class="post-metadata">

**Author:** ![charanjitkaur](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@charanjitkaur](https://discuss.elastic.co/u/charanjitkaur)\
**Post date:** [April 9, 2018, 11:39am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/15 "2018-04-09T11:39:48Z")

</div>

@Christian_Dahlqvist: I have added key comparison details w.r.t Cluster Stats of AWS and ON-premises.

---

<div class="post-metadata">

**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [April 9, 2018, 11:40am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/16 "2018-04-09T11:40:50Z")

</div>

Can I see the full output?

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<div class="post-metadata">

**Author:** ![charanjitkaur](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@charanjitkaur](https://discuss.elastic.co/u/charanjitkaur)\
**Post date:** [April 9, 2018, 11:42am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/17 "2018-04-09T11:42:20Z")

</div>

AWS: Cluster Stats details:

{  
"\_nodes" : {  
"total" : 1,  
"successful" : 1,  
"failed" : 0  
},  
"cluster\_name" : "elasticsearch",  
"timestamp" : 1523274103134,  
"status" : "yellow",  
"indices" : {  
"count" : 18,  
"shards" : {  
"total" : 86,  
"primaries" : 86,  
"replication" : 0.0,  
"index" : {  
"shards" : {  
"min" : 1,  
"max" : 5,  
"avg" : 4.777777777777778  
},  
"primaries" : {  
"min" : 1,  
"max" : 5,  
"avg" : 4.777777777777778  
},  
"replication" : {  
"min" : 0.0,  
"max" : 0.0,  
"avg" : 0.0  
}  
}  
},  
"docs" : {  
"count" : 656861,  
"deleted" : 1  
},  
"store" : {  
"size\_in\_bytes" : 454650168  
},  
"fielddata" : {  
"memory\_size\_in\_bytes" : 66696,  
"evictions" : 0  
},  
"query\_cache" : {  
"memory\_size\_in\_bytes" : 120293,  
"total\_count" : 1216,  
"hit\_count" : 530,  
"miss\_count" : 686,  
"cache\_size" : 56,  
"cache\_count" : 71,  
"evictions" : 15  
},  
"completion" : {  
"size\_in\_bytes" : 0  
},  
"segments" : {  
"count" : 481,  
"memory\_in\_bytes" : 10253639,  
"terms\_memory\_in\_bytes" : 8661297,  
"stored\_fields\_memory\_in\_bytes" : 383408,  
"term\_vectors\_memory\_in\_bytes" : 0,  
"norms\_memory\_in\_bytes" : 755392,  
"points\_memory\_in\_bytes" : 17554,  
"doc\_values\_memory\_in\_bytes" : 435988,  
"index\_writer\_memory\_in\_bytes" : 0,  
"version\_map\_memory\_in\_bytes" : 0,  
"fixed\_bit\_set\_memory\_in\_bytes" : 0,  
"max\_unsafe\_auto\_id\_timestamp" : 1523012904918,  
"file\_sizes" : { }  
}  
},  
"nodes" : {  
"count" : {  
"total" : 1,  
"data" : 1,  
"coordinating\_only" : 0,  
"master" : 1,  
"ingest" : 1  
},  
"versions" : [  
"6.1.2"  
],  
"os" : {  
"available\_processors" : 2,  
"allocated\_processors" : 2,  
"names" : [  
{  
"name" : "Linux",  
"count" : 1  
}  
],  
"mem" : {  
"total\_in\_bytes" : 8373010432,  
"free\_in\_bytes" : 2036281344,  
"used\_in\_bytes" : 6336729088,  
"free\_percent" : 24,  
"used\_percent" : 76  
}  
},  
"process" : {  
"cpu" : {  
"percent" : 0  
},  
"open\_file\_descriptors" : {  
"min" : 313,  
"max" : 313,  
"avg" : 313  
}  
},  
"jvm" : {  
"max\_uptime\_in\_millis" : 953604446,  
"versions" : [  
{  
"version" : "1.8.0\_151",  
"vm\_name" : "OpenJDK 64-Bit Server VM",  
"vm\_version" : "25.151-b12",  
"vm\_vendor" : "Oracle Corporation",  
"count" : 1  
}  
],  
"mem" : {  
"heap\_used\_in\_bytes" : 1569732080,  
"heap\_max\_in\_bytes" : 4277534720  
},  
"threads" : 43  
},  
"fs" : {  
"total\_in\_bytes" : 84415246336,  
"free\_in\_bytes" : 81993969664,  
"available\_in\_bytes" : 81891315712  
},  
"plugins" : [],  
"network\_types" : {  
"transport\_types" : {  
"netty4" : 1  
},  
"http\_types" : {  
"netty4" : 1  
}  
}  
}  
}

---

<div class="post-metadata">

**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [April 9, 2018, 11:44am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/18 "2018-04-09T11:44:59Z")

</div>

In this cluster you have 18 indices. How many of these does the query cover? Is the number of indices and data volume the same in the other cluster?

---

<div class="post-metadata">

**Author:** ![charanjitkaur](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@charanjitkaur](https://discuss.elastic.co/u/charanjitkaur)\
**Post date:** [April 9, 2018, 11:45am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/19 "2018-04-09T11:45:18Z")

</div>

**ON-premises** Cluster Stats Details:  
{  
"\_nodes" : {  
"total" : 1,  
"successful" : 1,  
"failed" : 0  
},  
"cluster\_name" : "STG",  
"timestamp" : 1523252657835,  
"status" : "yellow",  
"indices" : {  
"count" : 82,  
"shards" : {  
"total" : 406,  
"primaries" : 406,  
"replication" : 0.0,  
"index" : {  
"shards" : {  
"min" : 1,  
"max" : 5,  
"avg" : 4.951219512195122  
},  
"primaries" : {  
"min" : 1,  
"max" : 5,  
"avg" : 4.951219512195122  
},  
"replication" : {  
"min" : 0.0,  
"max" : 0.0,  
"avg" : 0.0  
}  
}  
},  
"docs" : {  
"count" : 7099376,  
"deleted" : 7  
},  
"store" : {  
"size\_in\_bytes" : 2816635232  
},  
"fielddata" : {  
"memory\_size\_in\_bytes" : 58048,  
"evictions" : 0  
},  
"query\_cache" : {  
"memory\_size\_in\_bytes" : 0,  
"total\_count" : 635,  
"hit\_count" : 22,  
"miss\_count" : 613,  
"cache\_size" : 0,  
"cache\_count" : 12,  
"evictions" : 12  
},  
"completion" : {  
"size\_in\_bytes" : 0  
},  
"segments" : {  
"count" : 2200,  
"memory\_in\_bytes" : 21040374,  
"terms\_memory\_in\_bytes" : 17139209,  
"stored\_fields\_memory\_in\_bytes" : 1628520,  
"term\_vectors\_memory\_in\_bytes" : 0,  
"norms\_memory\_in\_bytes" : 1559552,  
"points\_memory\_in\_bytes" : 127269,  
"doc\_values\_memory\_in\_bytes" : 585824,  
"index\_writer\_memory\_in\_bytes" : 0,  
"version\_map\_memory\_in\_bytes" : 0,  
"fixed\_bit\_set\_memory\_in\_bytes" : 0,  
"max\_unsafe\_auto\_id\_timestamp" : 1523145617618,  
"file\_sizes" : { }  
}  
},  
"nodes" : {  
"count" : {  
"total" : 1,  
"data" : 1,  
"coordinating\_only" : 0,  
"master" : 1,  
"ingest" : 1  
},  
"versions" : [  
"6.1.2"  
],  
"os" : {  
"available\_processors" : 2,  
"allocated\_processors" : 2,  
"names" : [  
{  
"name" : "Linux",  
"count" : 1  
}  
],  
"mem" : {  
"total\_in\_bytes" : 16659423232,  
"free\_in\_bytes" : 831090688,  
"used\_in\_bytes" : 15828332544,  
"free\_percent" : 5,  
"used\_percent" : 95  
}  
},  
"process" : {  
"cpu" : {  
"percent" : 1  
},  
"open\_file\_descriptors" : {  
"min" : 994,  
"max" : 994,  
"avg" : 994  
}  
},  
"jvm" : {  
"max\_uptime\_in\_millis" : 213671922,  
"versions" : [  
{  
"version" : "1.8.0\_131",  
"vm\_name" : "Java HotSpot(TM) 64-Bit Server VM",  
"vm\_version" : "25.131-b11",  
"vm\_vendor" : "Oracle Corporation",  
"count" : 1  
}  
],  
"mem" : {  
"heap\_used\_in\_bytes" : 3160691776,  
"heap\_max\_in\_bytes" : 8572502016  
},  
"threads" : 42  
},  
"fs" : {  
"total\_in\_bytes" : 157342515200,  
"free\_in\_bytes" : 154150662144,  
"available\_in\_bytes" : 146134511616  
},  
"plugins" : [],  
"network\_types" : {  
"transport\_types" : {  
"netty4" : 1  
},  
"http\_types" : {  
"netty4" : 1  
}  
}  
}  
}

---

<div class="post-metadata">

**Author:** ![charanjitkaur](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@charanjitkaur](https://discuss.elastic.co/u/charanjitkaur)\
**Post date:** [April 9, 2018, 11:47am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/20 "2018-04-09T11:47:14Z")

</div>

@Christian_Dahlqvist: No, only 1 index covers the query, rest of the indices we created as part of others Logstash - Ingestion Jobs.

---

<div class="post-metadata">

**Author:** ![Christian\_Dahlqvist](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/christian_dahlqvist/32/4617_2.png) [@Christian\_Dahlqvist](https://discuss.elastic.co/u/Christian_Dahlqvist)\
**Post date:** [April 9, 2018, 11:48am UTC](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092/21 "2018-04-09T11:48:44Z")

</div>

And this index has the same size and structure in both clusters?

[Next page](https://discuss.elastic.co/t/kibana-elasticsearch-request-time-out-after-3000ms/127092.md?page=2)
