# Kibana error connecting to package registry getaddrinfo EAI error

**URL:** <https://discuss.elastic.co/t/kibana-error-connecting-to-package-registry-getaddrinfo-eai-error/326579>\
**Category:** Kibana\
**Created:** [February 27, 2023, 12:14pm UTC](https://discuss.elastic.co/t/kibana-error-connecting-to-package-registry-getaddrinfo-eai-error/326579 "2023-02-27T12:14:15Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Timo\_Anzalone](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/timo_anzalone/32/117800_2.png) [@Timo\_Anzalone](https://discuss.elastic.co/u/Timo_Anzalone)\
**Post date:** [February 27, 2023, 12:14pm UTC](https://discuss.elastic.co/t/kibana-error-connecting-to-package-registry-getaddrinfo-eai-error/326579/1 "2023-02-27T12:14:15Z")

</div>

```auto
2023-02-27T12:01:09.365155555Z [2023-02-27T12:01:09.364+00:00][ERROR][plugins.fleet] Failed to fetch latest version of endpoint from registry: Error connecting to package registry: request to https://epr.elastic.co/search?package=endpoint&prerelease=false&kibana.version=8.6.1 failed, reason: getaddrinfo EAI_AGAIN epr.elastic.co
2023-02-27T12:08:48.550620396Z [2023-02-27T12:08:48.550+00:00][INFO][plugins.fleet] Fleet Usage: {"agents_enabled":false,"agents":{"total_enrolled":0,"healthy":0,"unhealthy":0,"offline":0,"total_all_statuses":0,"updating":0},"fleet_server":{"total_all_statuses":0,"total_enrolled":0,"healthy":0,"unhealthy":0,"offline":0,"updating":0,"num_host_urls":0}}
2023-02-27T12:10:25.930860972Z [2023-02-27T12:10:25.930+00:00][INFO][plugins.fleet] Fleet setup completed
2023-02-27T12:11:31.026830436Z [2023-02-27T12:11:31.025+00:00][ERROR][plugins.fleet] Error connecting to package registry: request to https://epr.elastic.co/categories?include_policy_templates=true&kibana.version=8.6.1 failed, reason: getaddrinfo EAI_AGAIN epr.elastic.co
2023-02-27T12:11:37.171536270Z [2023-02-27T12:11:37.170+00:00][ERROR][plugins.fleet] Error connecting to package registry: request to https://epr.elastic.co/search?prerelease=true&kibana.version=8.6.1 failed, reason: getaddrinfo EAI_AGAIN epr.elastic.co

```

We are not seeing any data in Kibana, and see this error in the kibana logs. How can I fix this?

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 27, 2023, 12:14pm UTC](https://discuss.elastic.co/t/kibana-error-connecting-to-package-registry-getaddrinfo-eai-error/326579/2 "2023-03-27T12:14:31Z")

</div>

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