# Kibana Error connecting to package registry: request to https://xxx.xxx/xxx failed, reason: self signed certificate in certificate chain

**URL:** <https://discuss.elastic.co/t/kibana-error-connecting-to-package-registry-request-to-https-xxx-xxx-xxx-failed-reason-self-signed-certificate-in-certificate-chain/282710>\
**Category:** Kibana\
**Created:** [August 27, 2021, 10:35pm UTC](https://discuss.elastic.co/t/kibana-error-connecting-to-package-registry-request-to-https-xxx-xxx-xxx-failed-reason-self-signed-certificate-in-certificate-chain/282710 "2021-08-27T22:35:46Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![jonkop](https://avatars.discourse-cdn.com/v4/letter/j/4da419/32.png) [@jonkop](https://discuss.elastic.co/u/jonkop)\
**Post date:** [August 27, 2021, 10:35pm UTC](https://discuss.elastic.co/t/kibana-error-connecting-to-package-registry-request-to-https-xxx-xxx-xxx-failed-reason-self-signed-certificate-in-certificate-chain/282710/1 "2021-08-27T22:35:46Z")

</div>

Hello,  
In our company we have a checkpoint firewall with a reverse proxy everything works fine except for 1 error message that appears every time you try to access external content from kibana.

` log [23: 58: 26.917] [error] [fleet] [plugins] Error connecting to package registry: request to https://epr.elastic.co/search?experimental=true&kibana.version=7.14.0 failed, reason: self signed certificate in certificate chain`

The root certificates from the firewall were installed on the Kibana server in the trusted store

Thx  
jonkop

---

<div class="post-metadata">

**Author:** ![gsmitt](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/gsmitt/32/93795_2.png) [@gsmitt](https://discuss.elastic.co/u/gsmitt)\
**Post date:** [August 28, 2021, 12:37am UTC](https://discuss.elastic.co/t/kibana-error-connecting-to-package-registry-request-to-https-xxx-xxx-xxx-failed-reason-self-signed-certificate-in-certificate-chain/282710/2 "2021-08-28T00:37:21Z")

</div>

Hello,  
Is this issue similar to this?

> [@Kibana fleet - Error connecting to package registry](https://discuss.elastic.co/t/kibana-fleet-error-connecting-to-package-registry/257956):
>
> Hi! Did anyone encounter a problem like this? {"type":"log","@timestamp":"2020-12-08T08:52:46Z","tags":["error","plugins","ingestManager"],"pid":54293,"message":"Error connecting to package registry: request to https://epr.elastic.co/search?package=system&internal=true&experimental=true&kibana.version=7.10.0 failed, reason: self signed certificate in certificate chain"} All my certs are signed by my company PKI and I'm also using a RootCA obtained directly from PKI. SSL is working …

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 25, 2021, 12:37am UTC](https://discuss.elastic.co/t/kibana-error-connecting-to-package-registry-request-to-https-xxx-xxx-xxx-failed-reason-self-signed-certificate-in-certificate-chain/282710/3 "2021-09-25T00:37:49Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.