# Kibana : Error fetching users: An internal server error occurred **URL:** \ **Category:** Elastic Cloud Enterprise (ECE)\ **Created:** [August 10, 2020, 10:49am UTC](https://discuss.elastic.co/t/kibana-error-fetching-users-an-internal-server-error-occurred/244383 "2020-08-10T10:49:17Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![pawarrchetan](https://avatars.discourse-cdn.com/v4/letter/p/6de8d8/32.png) [@pawarrchetan](https://discuss.elastic.co/u/pawarrchetan)\ **Post date:** [August 10, 2020, 10:49am UTC](https://discuss.elastic.co/t/kibana-error-fetching-users-an-internal-server-error-occurred/244383/1 "2020-08-10T10:49:17Z")
Hello Fellow Community users, Since a week I am continuously encountering Internal Server Error while accessing any link from my Kibana Console. We use Elastic Cloud subscription hosted on AWS. Elastic Stack version 7.7 The exact error looks like - `{"statusCode":500,"error":"Internal Server Error","message":"[parent] Data too large, data for [] would be [2055541368/1.9gb], which is larger than the limit of [2040109465/1.8gb], real usage: [2055541368/1.9gb], new bytes reserved: [0/0b], usages [request=328/328b, fielddata=117172/114.4kb, in_flight_requests=11271436/10.7mb, accounting=143134992/136.5mb]: [circuit_breaking_exception] [parent] Data too large, data for [] would be [2055541368/1.9gb], which is larger than the limit of [2040109465/1.8gb], real usage: [2055541368/1.9gb], new bytes reserved: [0/0b], usages [request=328/328b, fielddata=117172/114.4kb, in_flight_requests=11271436/10.7mb, accounting=143134992/136.5mb], with { bytes_wanted=2055541368 & bytes_limit=2040109465 & durability=\"PERMANENT\" }"}` Can you please help me understand if I need any specific settings to overcome this error ? ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [August 10, 2020, 11:39am UTC](https://discuss.elastic.co/t/kibana-error-fetching-users-an-internal-server-error-occurred/244383/2 "2020-08-10T11:39:25Z")
A guess is that you are sending too much data other the network or you are asking for too much data. Could you share the requests you are sending? ---
**Author:** ![pawarrchetan](https://avatars.discourse-cdn.com/v4/letter/p/6de8d8/32.png) [@pawarrchetan](https://discuss.elastic.co/u/pawarrchetan)\ **Post date:** [August 10, 2020, 12:46pm UTC](https://discuss.elastic.co/t/kibana-error-fetching-users-an-internal-server-error-occurred/244383/3 "2020-08-10T12:46:48Z")
Hello @dadoonet I am using any normal interface or link available in Kibana. For example : User Management or Discover. For example : GET /\_cat/indices?v&s=index `{ "error" : { "root_cause" : [{ "type" : "circuit_breaking_exception", "reason" : "[parent] Data too large, data for [] would be [2043959180/1.9gb], which is larger than the limit of [2040109465/1.8gb], real usage: [2043907656/1.9gb], new bytes reserved: [51524/50.3kb], usages [request=328/328b, fielddata=25824/25.2kb, in_flight_requests=208520/203.6kb, accounting=144173048/137.4mb]", "bytes_wanted" : 2043959180, "bytes_limit" : 2040109465, "durability" : "PERMANENT" } ], "type" : "circuit_breaking_exception", "reason" : "[parent] Data too large, data for [] would be [2043959180/1.9gb], which is larger than the limit of [2040109465/1.8gb], real usage: [2043907656/1.9gb], new bytes reserved: [51524/50.3kb], usages [request=328/328b, fielddata=25824/25.2kb, in_flight_requests=208520/203.6kb, accounting=144173048/137.4mb]", "bytes_wanted" : 2043959180, "bytes_limit" : 2040109465, "durability" : "PERMANENT" }, "status" : 429 }` ---
**Author:** ![dadoonet](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dadoonet/32/137187_2.png) [@dadoonet](https://discuss.elastic.co/u/dadoonet)\ **Post date:** [August 12, 2020, 1:53am UTC](https://discuss.elastic.co/t/kibana-error-fetching-users-an-internal-server-error-occurred/244383/4 "2020-08-12T01:53:54Z")
So whatever you are doing, you get this error? Could you try the same \_cat command but using curl instead? ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [August 26, 2020, 1:54am UTC](https://discuss.elastic.co/t/kibana-error-fetching-users-an-internal-server-error-occurred/244383/5 "2020-08-26T01:54:02Z")
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