# Kibana error: not allowed to use elastic user
**URL:** https://discuss.elastic.co/t/kibana-error-not-allowed-to-use-elastic-user/304356
**Category:** Kibana
**Tags:** elastic-stack-security
**Created:** [May 10, 2022, 2:06pm UTC](https://discuss.elastic.co/t/kibana-error-not-allowed-to-use-elastic-user/304356 "2022-05-10T14:06:04Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@okopnik](https://discuss.elastic.co/u/okopnik)
#### Post date: [May 10, 2022, 2:06pm UTC](https://discuss.elastic.co/t/kibana-error-not-allowed-to-use-elastic-user/304356/1 "2022-05-10T14:06:04Z")
The error is:
"[config validation of [Elasticsearch].username]: value of "elastic" is forbidden. This is a superuser account that cannot write to system indices that Kibana needs to function"...
I tried making a new user with superuser permissions; but upon entering Kibana, all 'loading circles' I came across were not moving, and no data could be loaded.
Then I tried using service account token authentication in the kibana.yml for the user 'elastic' but in the documentation it says that it is a subscription feature.
Is there a way I can solve this without buying a subscription?
---
### Author:  [@hendry.lim](https://discuss.elastic.co/u/hendry.lim)
#### Post date: [May 10, 2022, 11:15pm UTC](https://discuss.elastic.co/t/kibana-error-not-allowed-to-use-elastic-user/304356/2 "2022-05-10T23:15:18Z")
You don't need to specify a user if you are using service account token.
If you want to use a username and password, use `kibana_system` instead.
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [June 7, 2022, 11:15pm UTC](https://discuss.elastic.co/t/kibana-error-not-allowed-to-use-elastic-user/304356/3 "2022-06-07T23:15:49Z")
This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.