# Kibana Error when showing transaction details: TypeError: Cannot read property 'prototype' of undefined **URL:** \ **Category:** APM\ **Created:** [February 14, 2019, 10:04am UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382 "2019-02-14T10:04:30Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Messias\_2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/messias_2/32/74381_2.png) [@Messias\_2](https://discuss.elastic.co/u/Messias_2)\ **Post date:** [February 14, 2019, 10:04am UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/1 "2019-02-14T10:04:30Z")
If you are asking about a problem you are experiencing, please use the following template, as it will help us help you. If you have a different problem, please delete all of this text 🙂 **Kibana version** : v6.6.0 **Elasticsearch version** : v6.6.0 **APM Server version** : latest elastic cloud version **APM Agent language and version** : golang 1.x **Browser version** : differnt browser **Original install method (e.g. download page, yum, deb, from source, etc.) and version**: elastic cloud **Fresh install or upgraded from other version?** fresh deployment **Is there anything special in your setup?** No special **Description of the problem including expected versus actual behavior. Please include screenshots (if relevant)**: Error in display transaction in kibana. The site will be shown for about 0.5 seconds and then will be cleared. **Steps to reproduce** : 1. click on APM 2. click on an app 3. click on an transaction **Errors in browser console (if relevant)**: vendors.bundle.dll.js:212 TypeError: Cannot read property 'prototype' of undefined at isSeriesChild (vendors.bundle.dll.js:32) at Array.filter () at collectSeriesTypesInfo (vendors.bundle.dll.js:32) at getSeriesPropsFromChildren (vendors.bundle.dll.js:32) at XYPlot.\_getClonedChildComponents (vendors.bundle.dll.js:39) at XYPlot.render (vendors.bundle.dll.js:39) at l (vendors.bundle.dll.js:212) at beginWork (vendors.bundle.dll.js:212) at e (vendors.bundle.dll.js:212) at f (vendors.bundle.dll.js:212) at G (vendors.bundle.dll.js:212) at x (vendors.bundle.dll.js:212) at n (vendors.bundle.dll.js:212) at B (vendors.bundle.dll.js:212) at v (vendors.bundle.dll.js:212) at Object.enqueueSetState (vendors.bundle.dll.js:212) **Provide logs and/or server output (if relevant)**: Same with a APM deb installation on laocal cluster with kibana 6.4.1 ---
**Author:** ![sqren](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sqren/32/26110_2.png) [@sqren](https://discuss.elastic.co/u/sqren)\ **Post date:** [February 18, 2019, 4:19pm UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/2 "2019-02-18T16:19:11Z")
Hi, I can't reproduce your issue so I want to try to narrow down where it occurs. **Steps** : 1. click on APM 2. click on an app 3. Use query bar (search input at the top) to filter by a single transaction eg. `transaction.id : "00031b34f31f5c3a"` 4. click on an transaction Does the problem still occur? If so, it would be a great help to know the XHR responses for two endpoints. On the Transaction Details page, do the following: 1. Open your browser's Dev Tools 2. Refresh the page 3. Filter XHR requests by "distribution" (eg. an xhr request calling an endpoint that has "distribution" in the url) 4. Copy/paste the response here 5. Filter XHR requests by "charts" (eg. an xhr request calling an endpoint that has "charts" in the url) 6. Copy/paste the response here ---
**Author:** ![Messias\_2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/messias_2/32/74381_2.png) [@Messias\_2](https://discuss.elastic.co/u/Messias_2)\ **Post date:** [February 19, 2019, 6:11am UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/3 "2019-02-19T06:11:32Z")
Hi, first I tryed your 4 steps and the same error occur with transaction.id:"5cd9e87dc8a29ccb". Here are the XHR requests: **/api/apm/services/logfile/transaction\_groups/start/Init/charts?start=2019-02-14T23%3A00%3A00.000Z&end=2019-02-15T22%3A59%3A59.999Z** over the body size from forum see spliting below **/api/apm/services/logfile/transaction\_groups/start/Init/distribution?start=2019-02-14T23%3A00%3A00.000Z&end=2019-02-15T22%3A59%3A59.999Z** `{"totalHits":1,"buckets":[{"key":0,"count":1,"sample":{"traceId":"5cd9e87dc8a29ccb6e71690a9113e329","transactionId":"5cd9e87dc8a29ccb"}},{"key":15,"count":0},{"key":30,"count":0},{"key":45,"count":0},{"key":60,"count":0},{"key":75,"count":0},{"key":90,"count":0},{"key":105,"count":0},{"key":120,"count":0},{"key":135,"count":0},{"key":150,"count":0},{"key":165,"count":0},{"key":180,"count":0},{"key":195,"count":0},{"key":210,"count":0},{"key":225,"count":0},{"key":240,"count":0},{"key":255,"count":0},{"key":270,"count":0},{"key":285,"count":0},{"key":300,"count":0},{"key":315,"count":0},{"key":330,"count":0},{"key":345,"count":0},{"key":360,"count":0},{"key":375,"count":0},{"key":390,"count":0},{"key":405,"count":0}],"bucketSize":15,"defaultSample":{"traceId":"5cd9e87dc8a29ccb6e71690a9113e329","transactionId":"5cd9e87dc8a29ccb"}}` **/api/apm/services/logfile/transaction\_groups/start/Init/distribution?start=2019-02-14T23%3A00%3A00.000Z&end=2019-02-15T22%3A59%3A59.999Z&transactionId=5cd9e87dc8a29ccb** `{"totalHits":1,"buckets":[{"key":0,"count":1,"sample":{"traceId":"5cd9e87dc8a29ccb6e71690a9113e329","transactionId":"5cd9e87dc8a29ccb"}},{"key":15,"count":0},{"key":30,"count":0},{"key":45,"count":0},{"key":60,"count":0},{"key":75,"count":0},{"key":90,"count":0},{"key":105,"count":0},{"key":120,"count":0},{"key":135,"count":0},{"key":150,"count":0},{"key":165,"count":0},{"key":180,"count":0},{"key":195,"count":0},{"key":210,"count":0},{"key":225,"count":0},{"key":240,"count":0},{"key":255,"count":0},{"key":270,"count":0},{"key":285,"count":0},{"key":300,"count":0},{"key":315,"count":0},{"key":330,"count":0},{"key":345,"count":0},{"key":360,"count":0},{"key":375,"count":0},{"key":390,"count":0},{"key":405,"count":0}],"bucketSize":15,"defaultSample":{"traceId":"5cd9e87dc8a29ccb6e71690a9113e329","transactionId":"5cd9e87dc8a29ccb"}}` best regards ---
**Author:** ![Messias\_2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/messias_2/32/74381_2.png) [@Messias\_2](https://discuss.elastic.co/u/Messias_2)\ **Post date:** [February 19, 2019, 6:12am UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/4 "2019-02-19T06:12:47Z")
Split it `{"apmTimeseries":{"totalHits":1,"responseTimes":{"avg":[{"x":1550185800000,"y":null},{"x":1550186400000,"y":null},{"x":1550187000000,"y":null},{"x":1550187600000,"y":null},{"x":1550188200000,"y":null},{"x":1550188800000,"y":null},{"x":1550189400000,"y":null},{"x":1550190000000,"y":null},{"x":1550190600000,"y":null},{"x":1550191200000,"y":null},{"x":1550191800000,"y":null},{"x":1550192400000,"y":null},{"x":1550193000000,"y":null},{"x":1550193600000,"y":null},{"x":1550194200000,"y":null},{"x":1550194800000,"y":null},{"x":1550195400000,"y":null},{"x":1550196000000,"y":null},{"x":1550196600000,"y":null},{"x":1550197200000,"y":null},{"x":1550197800000,"y":null},{"x":1550198400000,"y":null},{"x":1550199000000,"y":null},{"x":1550199600000,"y":null},{"x":1550200200000,"y":null},{"x":1550200800000,"y":null},{"x":1550201400000,"y":null},{"x":1550202000000,"y":null},{"x":1550202600000,"y":null},{"x":1550203200000,"y":null},{"x":1550203800000,"y":null},{"x":1550204400000,"y":null},{"x":1550205000000,"y":null},{"x":1550205600000,"y":null},{"x":1550206200000,"y":null},{"x":1550206800000,"y":null},{"x":1550207400000,"y":null},{"x":1550208000000,"y":null},{"x":1550208600000,"y":null},{"x":1550209200000,"y":null},{"x":1550209800000,"y":null},{"x":1550210400000,"y":null},{"x":1550211000000,"y":null},{"x":1550211600000,"y":null},{"x":1550212200000,"y":null},{"x":1550212800000,"y":null},{"x":1550213400000,"y":null},{"x":1550214000000,"y":null},{"x":1550214600000,"y":null},{"x":1550215200000,"y":null},{"x":1550215800000,"y":null},{"x":1550216400000,"y":null},{"x":1550217000000,"y":null},{"x":1550217600000,"y":null},{"x":1550218200000,"y":null},{"x":1550218800000,"y":null},{"x":1550219400000,"y":null},{"x":1550220000000,"y":null},{"x":1550220600000,"y":null},{"x":1550221200000,"y":null},{"x":1550221800000,"y":null},{"x":1550222400000,"y":null},{"x":1550223000000,"y":null},{"x":1550223600000,"y":null},{"x":1550224200000,"y":null},{"x":1550224800000,"y":0},{"x":1550225400000,"y":null},{"x":1550226000000,"y":null},{"x":1550226600000,"y":null},{"x":1550227200000,"y":null},{"x":1550227800000,"y":null},{"x":1550228400000,"y":null},{"x":1550229000000,"y":null},{"x":1550229600000,"y":null},{"x":1550230200000,"y":null},{"x":1550230800000,"y":null},{"x":1550231400000,"y":null},{"x":1550232000000,"y":null},{"x":1550232600000,"y":null},{"x":1550233200000,"y":null},{"x":1550233800000,"y":null},{"x":1550234400000,"y":null},{"x":1550235000000,"y":null},{"x":1550235600000,"y":null},{"x":1550236200000,"y":null},{"x":1550236800000,"y":null},{"x":1550237400000,"y":null},{"x":1550238000000,"y":null},{"x":1550238600000,"y":null},{"x":1550239200000,"y":null},{"x":1550239800000,"y":null},{"x":1550240400000,"y":null},{"x":1550241000000,"y":null},{"x":1550241600000,"y":null},{"x":1550242200000,"y":null},{"x":1550242800000,"y":null},{"x":1550243400000,"y":null},{"x":1550244000000,"y":null},{"x":1550244600000,"y":null},{"x":1550245200000,"y":null},{"x":1550245800000,"y":null},{"x":1550246400000,"y":null},{"x":1550247000000,"y":null},{"x":1550247600000,"y":null},{"x":1550248200000,"y":null},{"x":1550248800000,"y":null},{"x":1550249400000,"y":null},{"x":1550250000000,"y":null},{"x":1550250600000,"y":null},{"x":1550251200000,"y":null},{"x":1550251800000,"y":null},{"x":1550252400000,"y":null},{"x":1550253000000,"y":null},{"x":1550253600000,"y":null},{"x":1550254200000,"y":null},{"x":1550254800000,"y":null},{"x":1550255400000,"y":null},{"x":1550256000000,"y":null},{"x":1550256600000,"y":null},{"x":1550257200000,"y":null},{"x":1550257800000,"y":null},{"x":1550258400000,"y":null},{"x":1550259000000,"y":null},{"x":1550259600000,"y":null},{"x":1550260200000,"y":null},{"x":1550260800000,"y":null},{"x":1550261400000,"y":null},{"x":1550262000000,"y":null},{"x":1550262600000,"y":null},{"x":1550263200000,"y":null},{"x":1550263800000,"y":null},{"x":1550264400000,"y":null},{"x":1550265000000,"y":null},{"x":1550265600000,"y":null},{"x":1550266200000,"y":null},{"x":1550266800000,"y":null},{"x":1550267400000,"y":null},{"x":1550268000000,"y":null},{"x":1550268600000,"y":null},{"x":1550269200000,"y":null},{"x":1550269800000,"y":null},{"x":1550270400000,"y":null}],"` ---
**Author:** ![Messias\_2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/messias_2/32/74381_2.png) [@Messias\_2](https://discuss.elastic.co/u/Messias_2)\ **Post date:** [February 19, 2019, 6:13am UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/5 "2019-02-19T06:13:37Z")
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---
**Author:** ![Messias\_2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/messias_2/32/74381_2.png) [@Messias\_2](https://discuss.elastic.co/u/Messias_2)\ **Post date:** [February 19, 2019, 6:13am UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/6 "2019-02-19T06:13:56Z")
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---
**Author:** ![sqren](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sqren/32/26110_2.png) [@sqren](https://discuss.elastic.co/u/sqren)\ **Post date:** [February 21, 2019, 11:45am UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/7 "2019-02-21T11:45:20Z")
That's great, thanks! Can you also send me the response for the XHR request to "api/apm/traces/" ? ---
**Author:** ![Messias\_2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/messias_2/32/74381_2.png) [@Messias\_2](https://discuss.elastic.co/u/Messias_2)\ **Post date:** [February 21, 2019, 12:54pm UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/8 "2019-02-21T12:54:47Z")
Hi, here is the response /api/apm/traces/5cd9e87dc8a29ccb6e71690a9113e329?start=2019-02-14T23%3A00%3A00.000Z&end=2019-02-15T22%3A59%3A59.999Z [{"@timestamp":"2019-02-15T10:01:26.217Z","transaction":{"duration":{"us":0},"type":"start","sampled":true,"span\_count":{"dropped":{"total":0},"started":0},"id":"5cd9e87dc8a29ccb","name":"Init"},"context":{"tags":{"os":"windows"},"system":{"platform":"windows","ip":"89.1.38.70","hostname":"HOSTNAME","architecture":"amd64"},"process":{"pid":8220,"ppid":10224,"title":"apm.exe","argv":["apm.exe"]},"service":{"language":{"name":"go","version":"go1.11.5"},"runtime":{"name":"gc","version":"go1.11.5"},"name":"logfile","agent":{"name":"go","version":"1.2.0"}}},"trace":{"id":"5cd9e87dc8a29ccb6e71690a9113e329"},"timestamp":{"us":1550224886217804},"beat":{"hostname":"92d6fc062e62","version":"6.6.0","name":"instance-0000000000"},"host":{"name":"instance-0000000000"},"processor":{"name":"transaction","event":"transaction"}}] best regards ---
**Author:** ![sqren](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sqren/32/26110_2.png) [@sqren](https://discuss.elastic.co/u/sqren)\ **Post date:** [February 22, 2019, 12:10pm UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/9 "2019-02-22T12:10:24Z")
Hi again, I was able to reproduce the issue, and create a fix. Thanks for helping me getting there. It will be available in 7.0, 6.7, 6.6.2 and 6.5.5. > The issue was due to the trace having a duration of 0 microseconds. The page should not crash like it did, but it also sounds like an odd edge case. Do you know why the duration is 0? ---
**Author:** ![Messias\_2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/messias_2/32/74381_2.png) [@Messias\_2](https://discuss.elastic.co/u/Messias_2)\ **Post date:** [February 22, 2019, 12:36pm UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/10 "2019-02-22T12:36:36Z")
Hi, thanks for your help. Good to know this with 0 duration. Have a nice day and weekend. best regards ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [March 15, 2019, 8:40am UTC](https://discuss.elastic.co/t/kibana-error-when-showing-transaction-details-typeerror-cannot-read-property-prototype-of-undefined/168382/11 "2019-03-15T08:40:04Z")
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