# Kibana Freeze **URL:** \ **Category:** Kibana\ **Created:** [January 22, 2019, 7:59am UTC](https://discuss.elastic.co/t/kibana-freeze/165171 "2019-01-22T07:59:37Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Boobeshwaran](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@Boobeshwaran](https://discuss.elastic.co/u/Boobeshwaran)\ **Post date:** [January 22, 2019, 7:59am UTC](https://discuss.elastic.co/t/kibana-freeze/165171/1 "2019-01-22T07:59:37Z")
Hi Team, When ever i try to use Visual builder, kibana freezes. When i check the the service is running internally, but its not reachable. Is the Visual builder is putting too much load? or any backend looping happening while using Visual builder? Could you please help me out here ---
**Author:** ![Marius\_Dragomir](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/marius_dragomir/32/42087_2.png) [@Marius\_Dragomir](https://discuss.elastic.co/u/Marius_Dragomir)\ **Post date:** [January 22, 2019, 11:54am UTC](https://discuss.elastic.co/t/kibana-freeze/165171/2 "2019-01-22T11:54:05Z")
Can you give us more details? What version of Kibana are you using? What browser? What OS? ---
**Author:** ![Boobeshwaran](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@Boobeshwaran](https://discuss.elastic.co/u/Boobeshwaran)\ **Post date:** [January 24, 2019, 7:27am UTC](https://discuss.elastic.co/t/kibana-freeze/165171/3 "2019-01-24T07:27:48Z")
We use kibana 6.2.4 on linux. We use Chrome browser as an agent ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [February 21, 2019, 7:27am UTC](https://discuss.elastic.co/t/kibana-freeze/165171/4 "2019-02-21T07:27:55Z")
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