# Kibana: getting 503 "service unavailable"

**URL:** https://discuss.elastic.co/t/kibana-getting-503-service-unavailable/303471
**Category:** Kibana
**Created:** [April 28, 2022, 7:13am UTC](https://discuss.elastic.co/t/kibana-getting-503-service-unavailable/303471 "2022-04-28T07:13:28Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![Poojan](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Poojan](https://discuss.elastic.co/u/Poojan)
#### Post date: [April 28, 2022, 7:13am UTC](https://discuss.elastic.co/t/kibana-getting-503-service-unavailable/303471/1 "2022-04-28T07:13:28Z")

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Hello guys,

I am working on kibana 8.1.2 version.  
while creating/updating charts and loading dashboard I am getting **503**"service unavailable" message.

Can anyone please help me to understand this issue?

Thanks  
Poojan

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### Author: ![venkatesh\_prasanth](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/venkatesh_prasanth/32/89319_2.png) [@venkatesh\_prasanth](https://discuss.elastic.co/u/venkatesh_prasanth)
#### Post date: [April 28, 2022, 7:25am UTC](https://discuss.elastic.co/t/kibana-getting-503-service-unavailable/303471/2 "2022-04-28T07:25:48Z")

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check Elasticsearch status. Elasticsearch needs to be up and running

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### Author: ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)
#### Post date: [April 28, 2022, 7:26am UTC](https://discuss.elastic.co/t/kibana-getting-503-service-unavailable/303471/3 "2022-04-28T07:26:52Z")

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It'd be useful if you could post your Kibana logs.

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### Author: ![Poojan](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Poojan](https://discuss.elastic.co/u/Poojan)
#### Post date: [April 28, 2022, 7:36am UTC](https://discuss.elastic.co/t/kibana-getting-503-service-unavailable/303471/4 "2022-04-28T07:36:34Z")

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it is up and running

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### Author: ![Poojan](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Poojan](https://discuss.elastic.co/u/Poojan)
#### Post date: [April 28, 2022, 7:36am UTC](https://discuss.elastic.co/t/kibana-getting-503-service-unavailable/303471/5 "2022-04-28T07:36:55Z")

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yeah will upload logs here

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### Author: ![Poojan](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Poojan](https://discuss.elastic.co/u/Poojan)
#### Post date: [April 29, 2022, 5:42am UTC](https://discuss.elastic.co/t/kibana-getting-503-service-unavailable/303471/6 "2022-04-29T05:42:56Z")

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due to security reasons I can not paste full logs here.

there are 3 errors,

1. ResponseError: circuit\_breaking\_exception: [circuit\_breaking\_exception] Reason: [parent] Data too large, data for [\<http\_request\>] would be [2042528968/1.9gb], which is larger than the limit of [2040109465/1.8gb], real usage: [2042528968/1.9gb], new bytes reserved: [0/0b], usages [request=882917432/842mb, fielddata=725/725b, eql\_sequence=0/0b, model\_inference=0/0b, inflight\_requests=0/0b]

2. License is not available, authentication is not possible.

3. ResponseError: security\_exception: [security\_exception] Reason: action [indices:data/read/search] is unauthorized for user [usr] with roles [kibana\_system,kibana\_admin,monitoring\_user,superuser], this action is granted by the index privileges [read,all]

the 3rd error is also logged for superuser but from kibana UI have not got any unauthorized error. In addition to this, I believe superuser has full access of cluster so how come unauthorized error occur?

I hope this details will help

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### Author: ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)
#### Post date: [May 27, 2022, 5:43am UTC](https://discuss.elastic.co/t/kibana-getting-503-service-unavailable/303471/7 "2022-05-27T05:43:52Z")

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