# Kibana is not accessible after installing shield

**URL:** <https://discuss.elastic.co/t/kibana-is-not-accessible-after-installing-shield/2474>\
**Category:** Kibana\
**Created:** [June 11, 2015, 2:20pm UTC](https://discuss.elastic.co/t/kibana-is-not-accessible-after-installing-shield/2474 "2015-06-11T14:20:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sanju1323](https://avatars.discourse-cdn.com/v4/letter/s/5daacb/32.png) [@sanju1323](https://discuss.elastic.co/u/sanju1323)\
**Post date:** [June 11, 2015, 2:20pm UTC](https://discuss.elastic.co/t/kibana-is-not-accessible-after-installing-shield/2474/1 "2015-06-11T14:20:17Z")

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Hi,

I have installed Shield in order to provide security for the data. After installing, Kibana is not showing up at all... ☹

This error is coming while trying to open Kibana:

"Network Error (tcp\_error)

A communication error occurred: ""  
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team."

I have tried a lot but not able to do anything...

Please help me

Thanks  
Sanjay Reddy

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [June 13, 2015, 5:00am UTC](https://discuss.elastic.co/t/kibana-is-not-accessible-after-installing-shield/2474/2 "2015-06-13T05:00:21Z")

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Did you follow the integration instructions in the docs? [https://www.elastic.co/guide/en/shield/current/clients.html](https://www.elastic.co/guide/en/shield/current/clients.html)

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<div class="post-metadata">

**Author:** ![sanju1323](https://avatars.discourse-cdn.com/v4/letter/s/5daacb/32.png) [@sanju1323](https://discuss.elastic.co/u/sanju1323)\
**Post date:** [June 16, 2015, 6:32am UTC](https://discuss.elastic.co/t/kibana-is-not-accessible-after-installing-shield/2474/3 "2015-06-16T06:32:36Z")

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@warkolm  
Can you please share me the installation steps for shield on Windows...

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [July 6, 2017, 2:18pm UTC](https://discuss.elastic.co/t/kibana-is-not-accessible-after-installing-shield/2474/4 "2017-07-06T14:18:08Z")

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