# Kibana is not getting **URL:** \ **Category:** Kibana\ **Created:** [November 14, 2017, 6:52am UTC](https://discuss.elastic.co/t/kibana-is-not-getting/107497 "2017-11-14T06:52:36Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![saafianihan](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@saafianihan](https://discuss.elastic.co/u/saafianihan)\ **Post date:** [November 14, 2017, 6:52am UTC](https://discuss.elastic.co/t/kibana-is-not-getting/107497/1 "2017-11-14T06:52:36Z")
Both elasticsearch and kibana running fine. But i am getting following screen only for long time. why?what happened to my kibana? i am using kibana 5.5.2. ![loading](https://us1.discourse-cdn.com/elastic/original/3X/1/9/19bcb373efb5142559dd0400c70b53889d449e56.png) Please help me. i am middle of one work... ---
**Author:** ![nugusbayevkk](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nugusbayevkk/32/126683_2.png) [@nugusbayevkk](https://discuss.elastic.co/u/nugusbayevkk)\ **Post date:** [November 14, 2017, 9:16am UTC](https://discuss.elastic.co/t/kibana-is-not-getting/107497/2 "2017-11-14T09:16:46Z")
hello, how you define that elasticsearch and kibana running fine? can you write here information from log file of kibana? is your elasticsearch available by localhost:9200 with get query ? ---
**Author:** ![saafianihan](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@saafianihan](https://discuss.elastic.co/u/saafianihan)\ **Post date:** [November 14, 2017, 9:38am UTC](https://discuss.elastic.co/t/kibana-is-not-getting/107497/3 "2017-11-14T09:38:20Z")
Elasticsearch is available in localhost. I got the Status from [RED] to [YELLOW] in elasticsearch and [RED] to [GREEN] in Kibana. Is this enough to define both are running fine? ---
**Author:** ![nugusbayevkk](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nugusbayevkk/32/126683_2.png) [@nugusbayevkk](https://discuss.elastic.co/u/nugusbayevkk)\ **Post date:** [November 14, 2017, 9:45am UTC](https://discuss.elastic.co/t/kibana-is-not-getting/107497/4 "2017-11-14T09:45:56Z")
what is your environment(linux, windows)? write please result from cmd(terminal): java -version in linux distributive: execute command and give result: cat kibana.yml |grep -v "#" |grep "$^" cat elasticsearch.yml |grep -v "#" |grep "$^" curl localhost:9200 as i write earlier, please give infromation from kibana.log file, it should placed on system output if you run it by ./kibana ---
**Author:** ![saafianihan](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@saafianihan](https://discuss.elastic.co/u/saafianihan)\ **Post date:** [November 14, 2017, 10:06am UTC](https://discuss.elastic.co/t/kibana-is-not-getting/107497/5 "2017-11-14T10:06:23Z")
i am running in windows. where can i get kibana log file? ![kibana_log](https://us1.discourse-cdn.com/elastic/original/3X/2/1/210141fbec6e2b94e9e59eeb607e272ec3895705.png) This is what i am getting after running kibana.bat in command prompt. Yesterday i tried to open kibana-5.5.2 folder in PhpStorm to view the source code. After that only i am getting this problem. ---
**Author:** ![nugusbayevkk](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/nugusbayevkk/32/126683_2.png) [@nugusbayevkk](https://discuss.elastic.co/u/nugusbayevkk)\ **Post date:** [November 14, 2017, 10:28am UTC](https://discuss.elastic.co/t/kibana-is-not-getting/107497/6 "2017-11-14T10:28:10Z")
can you re-download kibana and try to run it? 🙂 ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [December 12, 2017, 10:28am UTC](https://discuss.elastic.co/t/kibana-is-not-getting/107497/7 "2017-12-12T10:28:15Z")
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