# Kibana is not starting: Unable to retrieve version information from Elasticsearch nodes

**URL:** <https://discuss.elastic.co/t/kibana-is-not-starting-unable-to-retrieve-version-information-from-elasticsearch-nodes/350071>\
**Category:** Kibana\
**Created:** [December 28, 2023, 11:23am UTC](https://discuss.elastic.co/t/kibana-is-not-starting-unable-to-retrieve-version-information-from-elasticsearch-nodes/350071 "2023-12-28T11:23:55Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![Dzmitry](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/dzmitry/32/65026_2.png) [@Dzmitry](https://discuss.elastic.co/u/Dzmitry)\
**Post date:** [December 28, 2023, 12:19pm UTC](https://discuss.elastic.co/t/kibana-is-not-starting-unable-to-retrieve-version-information-from-elasticsearch-nodes/350071/2 "2023-12-28T12:19:54Z")

</div>

Hi @Kunal_Rastogi

In order to get help faster, please make sure to clearly state your problem in the summary.

Now to back to the issue:

```auto
security_exception: missing authentication credentials for REST request [/_nodes?filter_path=nodes.*.version%2Cnodes.*.http.publish_address%2Cnodes.*.ip]

```

First I would double check you can access Elasticsearch instance with credentials you set in kibana.yml

```auto
curl --user <your_username> -X GET "http://<your_es_host>:<your_es_port>/?pretty"

```

You can also check the similar [issue](https://discuss.elastic.co/t/kibana-configure-security-missing-authentication-credentials-for-rest-request/256790) and its troubleshooting.

Best, Dima

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