# Kibana is not working on the browser microsoft edge

**URL:** <https://discuss.elastic.co/t/kibana-is-not-working-on-the-browser-microsoft-edge/366614>\
**Category:** Kibana\
**Created:** [September 16, 2024, 11:03am UTC](https://discuss.elastic.co/t/kibana-is-not-working-on-the-browser-microsoft-edge/366614 "2024-09-16T11:03:44Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![DOkuwa](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@DOkuwa](https://discuss.elastic.co/u/DOkuwa)\
**Post date:** [September 16, 2024, 11:03am UTC](https://discuss.elastic.co/t/kibana-is-not-working-on-the-browser-microsoft-edge/366614/1 "2024-09-16T11:03:44Z")

</div>

My kibana and elasticsearch service is working but cannot get the browser to work on port 5601 as they are on the same box

curl --cacert /etc/elasticsearch/certs/http\_ca.crt -u elastic:xxxxxxxx [https://localhost:9200](https://localhost:9200)  
`Preformatted text`{  
"name" : "dcninnetelkd1v",  
"cluster\_name" : "elasticsearch",  
"cluster\_uuid" : "wVCWPLC\_QeGWTfex\_-e4CA",  
"version" : {  
"number" : "8.15.1",  
"build\_flavor" : "default",  
"build\_type" : "rpm",  
"build\_hash" : "253e8544a65ad44581194068936f2a5d57c2c051",  
"build\_date" : "2024-09-02T22:04:47.310170297Z",  
"build\_snapshot" : false,  
"lucene\_version" : "9.11.1",  
"minimum\_wire\_compatibility\_version" : "7.17.0",  
"minimum\_index\_compatibility\_version" : "7.0.0"  
},  
"tagline" : "You Know, for Search"`Preformatted text`  
KIBANA INSTANCE  
systemctl status kibana.service  
● kibana.service - Kibana  
Loaded: loaded (/usr/lib/systemd/system/kibana.service; enabled; vendor pres\>  
Active: active (running) since Mon 2024-09-16 12:57:51 CEST; 426ms ago  
Docs: [https://www.elastic.co](https://www.elastic.co)  
Main PID: 254549 (node)  
Tasks: 7 (limit: 74728)  
Memory: 38.5M  
CGroup: /system.slice/kibana.service  
└─254549 /usr/share/kibana/bin/../node/glibc-217/bin/node /usr/share\>

Sep 16 12:57:51 dcninnetelkd1v systemd[1]: Started Kibana.  
Sep 16 12:57:51 dcninnetelkd1v kibana[254549]: Kibana is currently running with\>  
systemctl status elasticsearch  
● elasticsearch.service - Elasticsearch  
Loaded: loaded (/usr/lib/systemd/system/elasticsearch.service; enabled; vend\>  
Active: active (running) since Fri 2024-09-13 17:35:20 CEST; 2 days ago  
Docs: [https://www.elastic.co](https://www.elastic.co)  
Main PID: 1884953 (java)  
Tasks: 92 (limit: 74728)  
Memory: 5.8G  
CGroup: /system.slice/elasticsearch.service  
├─1884953 /usr/share/elasticsearch/jdk/bin/java -Xms4m -Xmx64m -XX:+\>  
├─1885019 /usr/share/elasticsearch/jdk/bin/java -Des.networkaddress.\>  
└─1885047 /usr/share/elasticsearch/modules/x-pack-ml/platform/linux-\>

Sep 13 17:34:56 dcninnetelkd1v systemd[1]: Starting Elasticsearch...  
Sep 13 17:35:00 dcninnetelkd1v systemd-entrypoint[1884953]: Sep 13, 2024 5:35:0\>  
Sep 13 17:35:00 dcninnetelkd1v systemd-entrypoint[1884953]: WARNING: COMPAT loc\>  
Sep 13 17:35:20 dcninnetelkd1v systemd[1]: Started Elasticsearch.

---

<div class="post-metadata">

**Author:** ![carly.richmond](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/carly.richmond/32/104935_2.png) [@carly.richmond](https://discuss.elastic.co/u/carly.richmond)\
**Post date:** [September 18, 2024, 9:45am UTC](https://discuss.elastic.co/t/kibana-is-not-working-on-the-browser-microsoft-edge/366614/2 "2024-09-18T09:45:38Z")

</div>

Hi @DOkuwa,

Welcome back! To confirm are you saying that you cannot access Kibana using Edge? Or that the process isn't able to start? Do you receive a particular error page or error in the DevTools console?

Are you able to access Kibana from another browser?

Let us know!

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<div class="post-metadata">

**Author:** ![DOkuwa](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@DOkuwa](https://discuss.elastic.co/u/DOkuwa)\
**Post date:** [September 18, 2024, 10:06am UTC](https://discuss.elastic.co/t/kibana-is-not-working-on-the-browser-microsoft-edge/366614/3 "2024-09-18T10:06:14Z")

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Hi Carly,

I would try another browser but i cannot see anything unusual in the log  
cd /var/log/kibana  
[root@dcninnetelkd1v kibana]# tail -f 400 kibana.log  
tail: cannot open '400' for reading: No such file or directory  
==\> kibana.log \<==  
{"service":{"node":{"roles":["background\_tasks","ui"]}},"ecs":{"version":"8.11.0"},"@timestamp":"2024-09-18T10:59:29.127+02:00","message":"App feature [endpoint\_protection\_updates] is enabled. Nothing to do!","log":{"level":"INFO","logger":"plugins.securitySolution.endpoint.policyProtections"},"process":{"pid":1993786,"uptime":285.603416976},"trace":{"id":"90d8c2d28a62d0e4e8a04e04110e6afb"},"transaction":{"id":"99058c7ef5d39902"}}  
{"service":{"node":{"roles":["background\_tasks","ui"]}},"ecs":{"version":"8.11.0"},"@timestamp":"2024-09-18T10:59:29.128+02:00","message":"App feature [endpoint\_agent\_tamper\_protection] is enabled. Nothing to do!","log":{"level":"INFO","logger":"plugins.securitySolution.endpoint.agentPolicyFeatures"},"process":{"pid":1993786,"uptime":285.605067233},"trace":{"id":"90d8c2d28a62d0e4e8a04e04110e6afb"},"transaction":{"id":"99058c7ef5d39902"}}  
{"service":{"node":{"roles":["background\_tasks","ui"]}},"ecs":{"version":"8.11.0"},"@timestamp":"2024-09-18T11:03:51.152+02:00","message":"Failed to fetch latest version of synthetics from registry: Error connecting to package registry: request to [https://epr.elastic.co/search?package=synthetics&prerelease=true&kibana.version=8.15.1](https://epr.elastic.co/search?package=synthetics&prerelease=true&kibana.version=8.15.1) failed, reason: connect ETIMEDOUT 34.120.127.130:443","log":{"level":"ERROR","logger":"plugins.fleet"},"process":{"pid":1993786,"uptime":547.629118374},"trace":{"id":"90d8c2d28a62d0e4e8a04e04110e6afb"},"transaction":{"id":"99058c7ef5d39902"}}  
{"service":{"node":{"roles":["background\_tasks","ui"]}},"ecs":{"version":"8.11.0"},"@timestamp":"2024-09-18T11:03:51.156+02:00","message":"Installed synthetics index templates","log":{"level":"INFO","logger":"plugins.synthetics"},"process":{"pid":1993786,"uptime":547.632719984},"trace":{"id":"90d8c2d28a62d0e4e8a04e04110e6afb"},"transaction":{"id":"99058c7ef5d39902"}}  
Both kibana and elasticsearch service are up and running