# Kibana is not working

**URL:** <https://discuss.elastic.co/t/kibana-is-not-working/338991>\
**Category:** Kibana\
**Created:** [July 22, 2023, 8:17pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991 "2023-07-22T20:17:52Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![Miguel2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/miguel2/32/123757_2.png) [@Miguel2](https://discuss.elastic.co/u/Miguel2)\
**Post date:** [July 22, 2023, 8:17pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/1 "2023-07-22T20:17:52Z")

</div>

Hello I'm trying to learn the ELK stack from scratch, I'm currently having problems with kibana not getting active as shown below:

```auto
myuser@myuser-pc:~$ systemctl status kibana
× kibana.service - Kibana
     Loaded: loaded (/lib/systemd/system/kibana.service; enabled; vendor preset: enabled)
     Active: failed (Result: exit-code) since Sat 2023-07-22 16:56:26 -03; 10min ago
       Docs: https://www.elastic.co
    Process: 1085 ExecStart=/usr/share/kibana/bin/kibana (code=exited, status=203/EXEC)
   Main PID: 1085 (code=exited, status=203/EXEC)
        CPU: 10ms

jul 22 16:56:26 myuser-pc systemd[1]: kibana.service: Scheduled restart job, restart counter is at 3.
jul 22 16:56:26 myuser-pc systemd[1]: Stopped Kibana.
jul 22 16:56:26 myuser-pc systemd[1]: kibana.service: Start request repeated too quickly.
jul 22 16:56:26 myuser-pc systemd[1]: kibana.service: Failed with result 'exit-code'.
jul 22 16:56:26 myuser-pc systemd[1]: Failed to start Kibana.

```

what to do? (sorry for any spelling mistakes, english is not my main language)

---

<div class="post-metadata">

**Author:** ![PodarcisMuralis](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/podarcismuralis/32/122606_2.png) [@PodarcisMuralis](https://discuss.elastic.co/u/PodarcisMuralis)\
**Post date:** [July 22, 2023, 9:42pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/2 "2023-07-22T21:42:31Z")

</div>

Hi.

Please check Kibana logs.

```auto
sudo tail -n 50 /var/log/kibana/kibana.log

```

And verify kibana.yml

etc/kibana/kibana.yml

Check if the user running Kibana has the appropriate permissions to access the Kibana installation directory and log files.

You can restart elasticsearch

```auto
systemctl status elasticsearch

```

Or

```auto
sudo systemctl start elasticsearch

```

You may restart kibana

```auto
sudo systemctl restart kibana

```

---

<div class="post-metadata">

**Author:** ![Miguel2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/miguel2/32/123757_2.png) [@Miguel2](https://discuss.elastic.co/u/Miguel2)\
**Post date:** [July 22, 2023, 10:40pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/3 "2023-07-22T22:40:31Z")

</div>

> [@PodarcisMuralis](#):
>
> `sudo tail -n 50 /var/log/kibana/kibana.log`

The warning appears in the terminal 'Nonexistent file or directory', and I went to look directly for the folder being accessed, in 'kibana/' it is empty, not having the file 'kibana.log'

> [@PodarcisMuralis](#):
>
> Check if the user running Kibana has the appropriate permissions to access the Kibana installation directory and log files.

I don't know where this is located sorry

Looking at the status of elasticsearch it is working correctly

---

<div class="post-metadata">

**Author:** ![PodarcisMuralis](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/podarcismuralis/32/122606_2.png) [@PodarcisMuralis](https://discuss.elastic.co/u/PodarcisMuralis)\
**Post date:** [July 22, 2023, 11:07pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/4 "2023-07-22T23:07:30Z")

</div>

Can you please check if kibana is running?

```auto
systemctl status kibana

```

Or

```auto
sudo systemctl status kibana

```

And please check directory permissions by navigating

```auto
cd /usr/share/kibana

```

And write

```auto
ls -l

```

And please check kibana.yml configuration file here: etc/kibana/kibana.yml and specially server.host and server.port.

I do not know what else you can do.

---

<div class="post-metadata">

**Author:** ![Miguel2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/miguel2/32/123757_2.png) [@Miguel2](https://discuss.elastic.co/u/Miguel2)\
**Post date:** [July 22, 2023, 11:16pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/5 "2023-07-22T23:16:39Z")

</div>

I had these results:

```auto
myuser@myuser-pc:~$ systemctl status kibana
× kibana.service - Kibana
     Loaded: loaded (/lib/systemd/system/kibana.service; enabled; vendor preset: enabled)
     Active: failed (Result: exit-code) since Sat 2023-07-22 20:07:40 -03; 4min 28s ago
       Docs: https://www.elastic.co
    Process: 10191 ExecStart=/usr/share/kibana/bin/kibana (code=exited, status=203/EXEC)
   Main PID: 10191 (code=exited, status=203/EXEC)
        CPU: 10ms

jul 22 20:07:37 myuser-pc systemd[1]: Stopped Kibana.
jul 22 20:07:37 myuser-pc systemd[1]: Started Kibana.
jul 22 20:07:37 myuser-pc systemd[1]: kibana.service: Main process exited, code=exited, status=203/EXEC
jul 22 20:07:37 myuser-pc systemd[1]: kibana.service: Failed with result 'exit-code'.
jul 22 20:07:40 myuser-pc systemd[1]: kibana.service: Scheduled restart job, restart counter is at 3.
jul 22 20:07:40 myuser-pc systemd[1]: Stopped Kibana.
jul 22 20:07:40 myuser-pc systemd[1]: kibana.service: Start request repeated too quickly.
jul 22 20:07:40 myuser-pc systemd[1]: kibana.service: Failed with result 'exit-code'.
jul 22 20:07:40 myuser-pc systemd[1]: Failed to start Kibana.
myuser@myuser-pc:~$ cd /usr/share/kibana
myuser@myuser-pc:/usr/share/kibana$ ls -l
total 1396
drwxr-xr-x 2 root root 4096 jul 22 15:22 bin
-rw-r--r-- 1 root root 3860 jun 26 08:19 LICENSE.txt.dpkg-new
drwxr-xr-x 6 root root 4096 jul 22 15:22 node
drwxr-xr-x 693 root root 20480 jul 22 15:26 node_modules
-rw-r--r-- 1 root root 1370699 jun 26 08:19 NOTICE.txt
-rw-r--r-- 1 root root 738 jun 26 08:19 package.json.dpkg-new
drwxr-xr-x 5 root root 4096 jul 22 15:21 packages
drwxr-xr-x 2 root root 4096 jun 26 08:19 plugins
-rw-r--r-- 1 root root 3966 jun 26 08:19 README.txt
drwxr-xr-x 11 root root 4096 jul 22 15:22 src
drwxr-xr-x 4 root root 4096 jul 22 15:22 x-pack

```

---

<div class="post-metadata">

**Author:** ![PodarcisMuralis](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/podarcismuralis/32/122606_2.png) [@PodarcisMuralis](https://discuss.elastic.co/u/PodarcisMuralis)\
**Post date:** [July 22, 2023, 11:25pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/6 "2023-07-22T23:25:51Z")

</div>

It seems that Kibana is not starting.  
Check please kibana.service

```auto
sudo journalctl -u kibana.service

```

---

<div class="post-metadata">

**Author:** ![Miguel2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/miguel2/32/123757_2.png) [@Miguel2](https://discuss.elastic.co/u/Miguel2)\
**Post date:** [July 22, 2023, 11:38pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/7 "2023-07-22T23:38:26Z")

</div>

OK, some logs appeared like this:

```auto
myuser@myuser-pc:~$ sudo journalctl -u kibana.service
[sudo] senha para myuser:         
jul 07 16:21:21 myuser-pc systemd[1]: Started Kibana.
jul 07 16:21:37 myuser-pc kibana[5910]: [2023-07-07T16:21:36.940-03:00][INFO][node] Kibana process configured with roles: [background_tasks, ui]
jul 07 16:22:30 myuser-pc kibana[5910]: [2023-07-07T16:22:30.104-03:00][INFO][plugins-service] Plugin "cloudChat" is disabled.
jul 07 16:22:30 myuser-pc kibana[5910]: [2023-07-07T16:22:30.110-03:00][INFO][plugins-service] Plugin "cloudExperiments" is disabled.
jul 07 16:22:30 myuser-pc kibana[5910]: [2023-07-07T16:22:30.110-03:00][INFO][plugins-service] Plugin "cloudFullStory" is disabled.
jul 07 16:22:30 myuser-pc kibana[5910]: [2023-07-07T16:22:30.110-03:00][INFO][plugins-service] Plugin "cloudGainsight" is disabled.
jul 07 16:22:30 myuser-pc kibana[5910]: [2023-07-07T16:22:30.199-03:00][INFO][plugins-service] Plugin "profiling" is disabled.
jul 07 16:22:30 myuser-pc kibana[5910]: [2023-07-07T16:22:30.493-03:00][INFO][http.server.Preboot] http server running at http://localhost:5601
jul 07 16:22:31 myuser-pc kibana[5910]: [2023-07-07T16:22:31.325-03:00][INFO][plugins-system.preboot] Setting up [1] plugins: [interactiveSetup]
jul 07 16:22:31 myuser-pc kibana[5910]: [2023-07-07T16:22:31.337-03:00][INFO][preboot] "interactiveSetup" plugin is holding setup: Validating El>
jul 07 16:22:31 myuser-pc kibana[5910]: [2023-07-07T16:22:31.548-03:00][INFO][root] Holding setup until preboot stage is completed.
jul 07 16:22:33 myuser-pc kibana[5910]: i Kibana has not been configured.
jul 07 16:22:33 myuser-pc kibana[5910]: Go to http://localhost:5601/?code=937878 to get started.
-- Boot 3b93595f618343a881df3c6e0c2551a9 --
jul 07 17:04:26 myuser-pc systemd[1]: Started Kibana.
jul 07 17:05:28 myuser-pc kibana[963]: [2023-07-07T17:05:27.346-03:00][INFO][node] Kibana process configured with roles: [background_tasks, ui]
jul 07 17:10:33 myuser-pc kibana[963]: [2023-07-07T17:10:30.010-03:00][INFO][plugins-service] Plugin "cloudChat" is disabled.
jul 07 17:10:33 myuser-pc kibana[963]: [2023-07-07T17:10:30.014-03:00][INFO][plugins-service] Plugin "cloudExperiments" is disabled.
jul 07 17:10:33 myuser-pc kibana[963]: [2023-07-07T17:10:30.014-03:00][INFO][plugins-service] Plugin "cloudFullStory" is disabled.
jul 07 17:10:33 myuser-pc kibana[963]: [2023-07-07T17:10:30.014-03:00][INFO][plugins-service] Plugin "cloudGainsight" is disabled.
jul 07 17:10:33 myuser-pc kibana[963]: [2023-07-07T17:10:30.107-03:00][INFO][plugins-service] Plugin "profiling" is disabled.
jul 07 17:10:33 myuser-pc kibana[963]: [2023-07-07T17:10:32.206-03:00][INFO][http.server.Preboot] http server running at http://localhost:5601
jul 07 17:10:35 myuser-pc kibana[963]: [2023-07-07T17:10:35.006-03:00][INFO][plugins-system.preboot] Setting up [1] plugins: [interactiveSetup]
jul 07 17:10:35 myuser-pc kibana[963]: [2023-07-07T17:10:35.399-03:00][INFO][preboot] "interactiveSetup" plugin is holding setup: Validating Ela>
jul 07 17:10:36 myuser-pc kibana[963]: [2023-07-07T17:10:36.131-03:00][INFO][root] Holding setup until preboot stage is completed.
jul 07 17:10:39 myuser-pc kibana[963]: i Kibana has not been configured.
jul 07 17:10:39 myuser-pc kibana[963]: Go to http://localhost:5601/?code=342516 to get started.
jul 07 17:40:46 myuser-pc systemd[1]: Stopping Kibana...
jul 07 17:40:47 myuser-pc kibana[963]: [2023-07-07T17:40:47.134-03:00][INFO][plugins-system.preboot] Stopping all plugins.
jul 07 17:40:47 myuser-pc systemd[1]: kibana.service: Deactivated successfully.
jul 07 17:40:47 myuser-pc systemd[1]: Stopped Kibana.
jul 07 17:40:47 myuser-pc systemd[1]: kibana.service: Consumed 58.802s CPU time.
-- Boot e410888f16164694868b8a6ed2841170 --
jul 22 15:57:29 myuser-pc systemd[1]: Started Kibana.
jul 22 15:57:29 myuser-pc systemd[1]: kibana.service: Main process exited, code=exited, status=203/EXEC
jul 22 15:57:29 myuser-pc systemd[1]: kibana.service: Failed with result 'exit-code'.
jul 22 15:57:32 myuser-pc systemd[1]: kibana.service: Scheduled restart job, restart counter is at 1.
jul 22 15:57:32 myuser-pc systemd[1]: Stopped Kibana.
lines 1-38

```

---

<div class="post-metadata">

**Author:** ![PodarcisMuralis](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/podarcismuralis/32/122606_2.png) [@PodarcisMuralis](https://discuss.elastic.co/u/PodarcisMuralis)\
**Post date:** [July 22, 2023, 11:45pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/8 "2023-07-22T23:45:57Z")

</div>

It says "Kibana has not been configured".

Can you please check if kibana.yml is correctly configured?  
Here is an example:

```auto
server.host: "localhost"
server.port: 5601
elasticsearch.url: "http://localhost:9200"
elasticsearch.index: "my_index"

```

---

<div class="post-metadata">

**Author:** ![Miguel2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/miguel2/32/123757_2.png) [@Miguel2](https://discuss.elastic.co/u/Miguel2)\
**Post date:** [July 23, 2023, 12:10am UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/9 "2023-07-23T00:10:11Z")

</div>

From what it looks like

```auto
#server.port: 5601
#server.host: "localhost"
#elasticsearch.hosts: ["http://localhost:9200"]

```

They are correct, but the "elasticsearch.index:" I didn't find exactly

---

<div class="post-metadata">

**Author:** ![PodarcisMuralis](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/podarcismuralis/32/122606_2.png) [@PodarcisMuralis](https://discuss.elastic.co/u/PodarcisMuralis)\
**Post date:** [July 23, 2023, 8:42am UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/10 "2023-07-23T08:42:46Z")

</div>

But why did you commented them with "#"?  
Can you please uncomment, configure and restart kibana?

---

<div class="post-metadata">

**Author:** ![Miguel2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/miguel2/32/123757_2.png) [@Miguel2](https://discuss.elastic.co/u/Miguel2)\
**Post date:** [July 26, 2023, 5:55pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/11 "2023-07-26T17:55:23Z")

</div>

I wrote it exactly as it was in the file  
Then I removed the comments and restarted kibana and the error continues, a thousand apologies for what is happening but I don't know how to configure kibana I'm quite confused.

---

<div class="post-metadata">

**Author:** ![Miguel2](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/miguel2/32/123757_2.png) [@Miguel2](https://discuss.elastic.co/u/Miguel2)\
**Post date:** [July 26, 2023, 7:29pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/12 "2023-07-26T19:29:34Z")

</div>

Good news, I managed to get kibana active on the terminal screen. I ended up installing it again and tweaking a few things and it worked apparently. Thanks a lot for the help.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [August 23, 2023, 7:29pm UTC](https://discuss.elastic.co/t/kibana-is-not-working/338991/13 "2023-08-23T19:29:35Z")

</div>

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