# Kibana is running but can't access 5601 port

**URL:** <https://discuss.elastic.co/t/kibana-is-running-but-cant-access-5601-port/255272>\
**Category:** Kibana\
**Created:** [November 13, 2020, 12:05am UTC](https://discuss.elastic.co/t/kibana-is-running-but-cant-access-5601-port/255272 "2020-11-13T00:05:39Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![spate141](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spate141/32/78939_2.png) [@spate141](https://discuss.elastic.co/u/spate141)\
**Post date:** [November 13, 2020, 12:05am UTC](https://discuss.elastic.co/t/kibana-is-running-but-cant-access-5601-port/255272/1 "2020-11-13T00:05:39Z")

</div>

I'm trying to run the Kibana on 5601 port & seems like ES & Kibana service are running. But I can't access the Kibana portal or the 5601 port. Any suggestion?

## Elasticsearch:

```bash
> curl localhost:9200

{
  "name" : "node-1",
  "cluster_name" : "spatel_elasticsearch",
  "cluster_uuid" : "bDb6HY5RR0mAsP9icXLh0g",
  "version" : {
    "number" : "7.10.0",
    "build_flavor" : "default",
    "build_type" : "deb",
    "build_hash" : "51e9d6f22758d0374a0f3f5c6e8f3a7997850f96",
    "build_date" : "2020-11-09T21:30:33.964949Z",
    "build_snapshot" : false,
    "lucene_version" : "8.7.0",
    "minimum_wire_compatibility_version" : "6.8.0",
    "minimum_index_compatibility_version" : "6.0.0-beta1"
  },
  "tagline" : "You Know, for Search"
}

```

## Kibana service:

```bash
> sudo systemctl status kibana.service

● kibana.service - Kibana
   Loaded: loaded (/etc/systemd/system/kibana.service; enabled; vendor preset: enabled)
   Active: active (running) since Thu 2020-11-12 23:50:08 UTC; 1min 21s ago
 Main PID: 31462 (node)
    Tasks: 7 (limit: 4915)
   CGroup: /system.slice/kibana.service
           └─31462 /usr/share/kibana/bin/../node/bin/node /usr/share/kibana/bin/../src/cli/dist

Nov 12 23:50:08 ip-10-122-99-135 systemd[1]: Started Kibana.

```

## Kibana config:

```bash
> sudo cat /etc/kibana/kibana.yml

server.port: 5601
server.host: 10.122.99.135 # IP; where Kibana & ES is running
elasticsearch.hosts: ["http://localhost:9200"] # ES is running on same instance as Kibana
elasticsearch.preserveHost: false
logging.dest: stdout
logging.verbose: true

```

## Error:

```bash
> curl http://localhost:5601

curl: (7) Failed to connect to localhost port 5601: Connection refused

```

## netstat

```auto
> sudo netstat -natp | grep 5601

tcp 0 0 10.122.99.135:5601 0.0.0.0:* LISTEN 31462/node

```

---

<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [November 13, 2020, 2:00am UTC](https://discuss.elastic.co/t/kibana-is-running-but-cant-access-5601-port/255272/2 "2020-11-13T02:00:12Z")

</div>

What do your Kibana logs show?

---

<div class="post-metadata">

**Author:** ![spate141](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spate141/32/78939_2.png) [@spate141](https://discuss.elastic.co/u/spate141)\
**Post date:** [November 13, 2020, 2:17am UTC](https://discuss.elastic.co/t/kibana-is-running-but-cant-access-5601-port/255272/3 "2020-11-13T02:17:25Z")

</div>

@warkolm I can't find the `/var/log/kibana/` directory unfortunately. I think I saw that eariler before I re-installed the Kibana. But now there's no directory. So, here is from `syslog`

```bash
> sudo tail -n 10 /var/log/syslog
...
Nov 13 02:11:12 ip-10-122-99-135 systemd[1]: Stopping Kibana...
Nov 13 02:11:12 ip-10-122-99-135 systemd[1]: Stopped Kibana.
Nov 13 02:11:20 ip-10-122-99-135 systemd[1]: Started Kibana.

```

---

<div class="post-metadata">

**Author:** ![spate141](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/spate141/32/78939_2.png) [@spate141](https://discuss.elastic.co/u/spate141)\
**Post date:** [November 13, 2020, 3:31am UTC](https://discuss.elastic.co/t/kibana-is-running-but-cant-access-5601-port/255272/4 "2020-11-13T03:31:30Z")

</div>

Seems like commenting everything in `kibana.yml` except `server.host: 0.0.0.0` solved the issue on it's own within few minutes.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 11, 2020, 3:31am UTC](https://discuss.elastic.co/t/kibana-is-running-but-cant-access-5601-port/255272/5 "2020-12-11T03:31:52Z")

</div>

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