# Kibana is running inside the server but Kibana UI is not working

**URL:** <https://discuss.elastic.co/t/kibana-is-running-inside-the-server-but-kibana-ui-is-not-working/164071>\
**Category:** Kibana\
**Created:** [January 14, 2019, 2:31am UTC](https://discuss.elastic.co/t/kibana-is-running-inside-the-server-but-kibana-ui-is-not-working/164071 "2019-01-14T02:31:19Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![sasank123](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@sasank123](https://discuss.elastic.co/u/sasank123)\
**Post date:** [January 14, 2019, 2:31am UTC](https://discuss.elastic.co/t/kibana-is-running-inside-the-server-but-kibana-ui-is-not-working/164071/1 "2019-01-14T02:31:19Z")

</div>

Hi,  
I installed Kibana version 6.2.2 three months back it is up and running and the UI monitoring is also working fine but suddenly UI is not working now. Kibana is running inside the server but can't browse the URL (Kibana UI not responding) Can you please help me to reslove this issuse.

Please find the logs below

log [02:00:20.223] [info][status][plugin:license\_management@6.2.2] Status changed from uninitialized to green - Ready  
log [02:00:20.440] [info][status][plugin:timelion@6.2.2] Status changed from uninitialized to green - Ready  
log [02:00:20.446] [info][status][plugin:graph@6.2.2] Status changed from uninitialized to yellow - Waiting for Elasticsearch  
log [02:00:20.457] [info][status][plugin:monitoring@6.2.2] Status changed from uninitialized to green - Ready  
log [02:00:21.553] [info][status][plugin:reporting@6.2.2] Status changed from uninitialized to yellow - Waiting for Elasticsearch  
log [02:00:21.602] [info][status][plugin:security@6.2.2] Status changed from uninitialized to yellow - Waiting for Elasticsearch  
log [02:00:21.603] [warning][security] Session cookies will be transmitted over insecure connections. This is not recommended.  
log [02:00:21.675] [info][status][plugin:grokdebugger@6.2.2] Status changed from uninitialized to green - Ready  
log [02:00:21.693] [info][status][plugin:dashboard\_mode@6.2.2] Status changed from uninitialized to green - Ready  
log [02:00:21.699] [info][status][plugin:logstash@6.2.2] Status changed from uninitialized to yellow - Waiting for Elasticsearch  
log [02:00:21.751] [info][status][plugin:apm@6.2.2] Status changed from uninitialized to green - Ready  
log [02:00:21.767] [info][status][plugin:console@6.2.2] Status changed from uninitialized to green - Ready  
log [02:00:21.776] [info][status][plugin:metrics@6.2.2] Status changed from uninitialized to green - Ready  
log [02:00:21.791] [info][listening] Server running at [http://xx](http://xx)

 ![11%20PM](https://us1.discourse-cdn.com/elastic/original/3X/5/9/59c4412de40bd1ec548fcd1d97ce10ce20d62745.png) .xxx.xxx.xx:5601  
log [02:00:21.935] [info][status][plugin:elasticsearch@6.2.2] Status changed from yellow to green - Ready  
log [02:00:21.961] [info][license][xpack] Imported license information from Elasticsearch for the [data] cluster: mode: gold | status: active | expiry date: 2019-09-30T23:59:59+00:00  
log [02:00:21.970] [info][status][plugin:xpack\_main@6.2.2] Status changed from yellow to green - Ready  
log [02:00:21.970] [info][status][plugin:searchprofiler@6.2.2] Status changed from yellow to green - Ready  
log [02:00:21.971] [info][status][plugin:ml@6.2.2] Status changed from yellow to green - Ready  
log [02:00:21.971] [info][status][plugin:tilemap@6.2.2] Status changed from yellow to green - Ready  
log [02:00:21.973] [info][status][plugin:watcher@6.2.2] Status changed from yellow to green - Ready  
log [02:00:21.974] [info][status][plugin:graph@6.2.2] Status changed from yellow to green - Ready  
log [02:00:21.975] [info][status][plugin:reporting@6.2.2] Status changed from yellow to green - Ready  
log [02:00:21.976] [info][status][plugin:security@6.2.2] Status changed from yellow to green - Ready  
log [02:00:21.976] [info][status][plugin:logstash@6.2.2] Status changed from yellow to green - Ready  
log [02:00:21.993] [info][kibana-monitoring][monitoring-ui] Starting all Kibana monitoring collectors  
log [02:00:27.443] [error][status][plugin:xpack\_main@6.2.2] Status changed from green to red - Request Timeout after 3000ms  
log [02:00:27.445] [error][status][plugin:searchprofiler@6.2.2] Status changed from green to red - Request Timeout after 3000ms  
log [02:00:27.446] [error][status][plugin:ml@6.2.2] Status changed from green to red - Request Timeout after 3000ms  
log [02:00:27.447] [error][status][plugin:tilemap@6.2.2] Status changed from green to red - Request Timeout after 3000ms  
log [02:00:27.448] [error][status][plugin:watcher@6.2.2] Status changed from green to red - Request Timeout after 3000ms  
log [02:00:27.449] [error][status][plugin:graph@6.2.2] Status changed from green to red - Request Timeout after 3000ms  
log [02:00:27.449] [error][status][plugin:reporting@6.2.2] Status changed from green to red - Request Timeout after 3000ms  
log [02:00:27.450] [error][status][plugin:security@6.2.2] Status changed from green to red - Request Timeout after 3000ms  
log [02:00:27.450] [error][status][plugin:logstash@6.2.2] Status changed from green to red - Request Timeout after 3000ms  
log [02:00:27.451] [info][kibana-monitoring][monitoring-ui] Stopping all Kibana monitoring collectors  
log [02:00:27.452] [error][status][plugin:elasticsearch@6.2.2] Status changed from green to red - Request Timeout after 3000ms  
log [02:00:51.979] [warning][license][xpack] License information from the X-Pack plugin could not be obtained from Elasticsearch for the [monitoring] cluster. Error: Request Timeout after 30000ms  
log [02:00:51.982] [warning][monitoring-ui] X-Pack Monitoring Cluster Alerts will not be available: Error: Request Timeout after 30000ms  
log [02:00:52.007] [info][kibana-monitoring][monitoring-ui] Starting all Kibana monitoring collectors  
log [02:00:52.015] [info][status][plugin:elasticsearch@6.2.2] Status changed from red to green - Ready  
log [02:00:52.048] [info][status][plugin:xpack\_main@6.2.2] Status changed from red to green - Ready  
log [02:00:52.049] [info][status][plugin:searchprofiler@6.2.2] Status changed from red to green - Ready  
log [02:00:52.050] [info][status][plugin:ml@6.2.2] Status changed from red to green - Ready  
log [02:00:52.050] [info][status][plugin:tilemap@6.2.2] Status changed from red to green - Ready  
log [02:00:52.051] [info][status][plugin:watcher@6.2.2] Status changed from red to green - Ready  
log [02:00:52.051] [info][status][plugin:graph@6.2.2] Status changed from red to green - Ready  
log [02:00:52.052] [info][status][plugin:reporting@6.2.2] Status changed from red to green - Ready  
log [02:00:52.054] [info][status][plugin:security@6.2.2] Status changed from red to green - Ready  
log [02:00:52.054] [info][status][plugin:logstash@6.2.2] Status changed from red to green - Ready  
log [02:01:22.002] [info][license][xpack] Imported license information from Elasticsearch for the [monitoring] cluster: mode: gold | status: active | expiry date: 2019-09-30T23:59:59+00:00

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<div class="post-metadata">

**Author:** ![timroes](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/timroes/32/19712_2.png) [@timroes](https://discuss.elastic.co/u/timroes)\
**Post date:** [January 17, 2019, 9:52am UTC](https://discuss.elastic.co/t/kibana-is-running-inside-the-server-but-kibana-ui-is-not-working/164071/2 "2019-01-17T09:52:46Z")

</div>

Hi,

could you please clarify what you mean by the UI is not working. Can you execute a `curl -v` against the URL of your Kibana, and post the output here?

Cheers,  
Tim

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<div class="post-metadata">

**Author:** ![sasank123](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@sasank123](https://discuss.elastic.co/u/sasank123)\
**Post date:** [January 18, 2019, 10:31pm UTC](https://discuss.elastic.co/t/kibana-is-running-inside-the-server-but-kibana-ui-is-not-working/164071/3 "2019-01-18T22:31:05Z")

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- About to connect() to xx.xxx.xxx.xx port 5601 (#0)

- Trying xx.xxx.xxx.xx...

- Connected to xx.xxx.xxx.xx (xx.xxx.xxx.xx) port 5601 (#0)

\> GET / HTTP/1.1

\> User-Agent: curl/7.29.0

\> Host: xx.xxx.xxx.xx:5601

\> Accept: _/_

\>

\< HTTP/1.1 302 Found

\< location: /login?next=%2F

\< kbn-name: kibana

\< kbn-version: 6.2.2

\< kbn-xpack-sig: 96a861687dbbfe2edcd0022b4452b299

\< cache-control: no-cache

\< content-length: 0

\< Date: Fri, 18 Jan 2019 22:27:08 GMT

\< Connection: keep-alive

\<

- Connection #0 to xx.xxx.xxx.xx left intact

I can not able to browse the URL of Kibana

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<div class="post-metadata">

**Author:** ![sasank123](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@sasank123](https://discuss.elastic.co/u/sasank123)\
**Post date:** [January 20, 2019, 6:50pm UTC](https://discuss.elastic.co/t/kibana-is-running-inside-the-server-but-kibana-ui-is-not-working/164071/4 "2019-01-20T18:50:59Z")

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Hi Timroes,  
Thanks for your response.. I execute a `curl -v` against the URL of kibana and posted here. I installed and configure kibana three months back it is working fine but suddenly i am not able to hit kibana URL (UI Web Page)  
can you please help me to solve this problem..

Thanks

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<div class="post-metadata">

**Author:** ![timroes](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/timroes/32/19712_2.png) [@timroes](https://discuss.elastic.co/u/timroes)\
**Post date:** [January 22, 2019, 9:22am UTC](https://discuss.elastic.co/t/kibana-is-running-inside-the-server-but-kibana-ui-is-not-working/164071/5 "2019-01-22T09:22:40Z")

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Could you please execute another `curl -v -L <url>`, to follow the redirect. Also maybe it's worth clearing your browsers cache or trying a different browser to see if you're able to access it.

Also just to make sure: You're executing curl from the very same machine, you are trying to access it via the browser?

Usually when Kibana "suddenly" is not accessible anymore, in most cases I've seen, something changed in your infrastructure (proxies started working differently, reverse proxies had changed behavior, cloud routing changed, etc.)

Cheers,  
Tim

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 19, 2019, 9:22am UTC](https://discuss.elastic.co/t/kibana-is-running-inside-the-server-but-kibana-ui-is-not-working/164071/6 "2019-02-19T09:22:49Z")

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