# Kibana login portal issue **URL:** \ **Category:** Kibana\ **Created:** [August 9, 2020, 5:36pm UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318 "2020-08-09T17:36:57Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![ronics](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@ronics](https://discuss.elastic.co/u/ronics)\ **Post date:** [August 9, 2020, 5:36pm UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318/1 "2020-08-09T17:36:57Z")
I have recently upgraded elk stack from 7.8.1 Elasticsearch is currently in 7.8.1 version I have tried to restart kibana. systemctl restart kibana It shows it is active but when I try to browse from web, the login page keeps on loading but could not appear login portal. ---
**Author:** ![ronics](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@ronics](https://discuss.elastic.co/u/ronics)\ **Post date:** [August 9, 2020, 5:56pm UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318/2 "2020-08-09T17:56:23Z")
# journalctl -u kibana.service -f Aug 09 23:33:56 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:48:56Z","tags":,"pid":112695,"method":"get","statusCode":302,"req":{"url":"/","method":"get","headers":{"host":"192.168.5.69:5601","user-agent":"Go-http-client/1.1","connection":"close"},"remoteAddress":"192.168.5.69","userAgent":"192.168.5.69"},"res":{"statusCode":302,"responseTime":5,"contentLength":9},"message":"GET / 302 5ms - 9.0B"} Aug 09 23:33:56 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:48:56Z","tags":,"pid":112695,"method":"get","statusCode":200,"req":{"url":"/login?next=%2F","method":"get","headers":{"host":"192.168.5.69:5601","user-agent":"Go-http-client/1.1","referer":"[http://192.168.5.69:5601](http://192.168.5.69:5601)"},"remoteAddress":"192.168.5.69","userAgent":"192.168.5.69","referer":"[http://192.168.5.69:5601](http://192.168.5.69:5601)"},"res":{"statusCode":200,"responseTime":67,"contentLength":9},"message":"GET /login?next=%2F 200 67ms - 9.0B"} ---
**Author:** ![ronics](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@ronics](https://discuss.elastic.co/u/ronics)\ **Post date:** [August 9, 2020, 5:57pm UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318/3 "2020-08-09T17:57:55Z")
[root@localhost kibana]# systemctl status kibana ● kibana.service - Kibana Loaded: loaded (/etc/systemd/system/kibana.service; enabled; vendor preset: disabled) Active: active (running) since Sun 2020-08-09 23:31:35 +0545; 10min ago Main PID: 112695 (node) Tasks: 11 CGroup: /system.slice/kibana.service └─112695 /usr/share/kibana/bin/../node/bin/node /usr/share/kibana/bin/../src/cli Aug 09 23:40:56 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:55:56Z","tags":,"pi... Aug 09 23:40:56 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:55:56Z","tags":,"pi... Aug 09 23:41:06 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:56:06Z","tags":,"pi... Aug 09 23:41:06 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:56:06Z","tags":,"pi... Aug 09 23:41:16 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:56:16Z","tags":,"pi... Aug 09 23:41:16 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:56:16Z","tags":,"pi... Aug 09 23:41:26 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:56:26Z","tags":,"pi... Aug 09 23:41:26 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:56:26Z","tags":,"pi... Aug 09 23:41:36 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:56:36Z","tags":,"pi... Aug 09 23:41:36 localhost.localdomain kibana[112695]: {"type":"response","@timestamp":"2020-08-09T17:56:36Z","tags":,"pi... Hint: Some lines were ellipsized, use -l to show in full. ---
**Author:** ![ronics](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@ronics](https://discuss.elastic.co/u/ronics)\ **Post date:** [August 9, 2020, 6:02pm UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318/4 "2020-08-09T18:02:39Z")
[root@localhost kibana]# bin/kibana --version --allow-root 7.8.1 ---
**Author:** ![ronics](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@ronics](https://discuss.elastic.co/u/ronics)\ **Post date:** [August 10, 2020, 6:08pm UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318/5 "2020-08-10T18:08:02Z")
Is there any solution for it ? ---
**Author:** ![ronics](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@ronics](https://discuss.elastic.co/u/ronics)\ **Post date:** [August 12, 2020, 10:02am UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318/6 "2020-08-12T10:02:53Z")
I think there is looping issue from status code 302 to 200 and again 302 to 200.... How can I remove this error ? ---
**Author:** ![flash1293](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/flash1293/32/41227_2.png) [@flash1293](https://discuss.elastic.co/u/flash1293)\ **Post date:** [August 12, 2020, 10:08am UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318/7 "2020-08-12T10:08:11Z")
Can you share your kibana.yml file? Maybe that's a configuration issue. Another possible cause is you have a corrupted session. Try deleting all cookies and cache from your browser. ---
**Author:** ![ronics](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@ronics](https://discuss.elastic.co/u/ronics)\ **Post date:** [August 12, 2020, 6:07pm UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318/8 "2020-08-12T18:07:20Z")
```auto # Kibana is served by a back end server. This setting specifies the port to use. server.port: 5601 # Specifies the address to which the Kibana server will bind. IP addresses and host names are both valid values. # The default is 'localhost', which usually means remote machines will not be able to connect. # To allow connections from remote users, set this parameter to a non-loopback address. server.host: 0.0.0.0 # Enables you to specify a path to mount Kibana at if you are running behind a proxy. # Use the `server.rewriteBasePath` setting to tell Kibana if it should remove the basePath # from requests it receives, and to prevent a deprecation warning at startup. # This setting cannot end in a slash. #server.basePath: "" # Specifies whether Kibana should rewrite requests that are prefixed with # `server.basePath` or require that they are rewritten by your reverse proxy. # This setting was effectively always `false` before Kibana 6.3 and will # default to `true` starting in Kibana 7.0. #server.rewriteBasePath: false # The maximum payload size in bytes for incoming server requests. #server.maxPayloadBytes: 1048576 # The Kibana server's name. This is used for display purposes. #server.name: "your-hostname" # The URLs of the Elasticsearch instances to use for all your queries. elasticsearch.hosts: ["http://192.168.5.69:9200"] # When this setting's value is true Kibana uses the hostname specified in the server.host # setting. When the value of this setting is false, Kibana uses the hostname of the host # that connects to this Kibana instance. #elasticsearch.preserveHost: true # Kibana uses an index in Elasticsearch to store saved searches, visualizations and # dashboards. Kibana creates a new index if the index doesn't already exist. #kibana.index: ".kibana" # The default application to load. #kibana.defaultAppId: "home" # If your Elasticsearch is protected with basic authentication, these settings provide # the username and password that the Kibana server uses to perform maintenance on the Kibana # index at startup. Your Kibana users still need to authenticate with Elasticsearch, which # is proxied through the Kibana server. #elasticsearch.username: "kibana" #elasticsearch.password: "pass" # Enables SSL and paths to the PEM-format SSL certificate and SSL key files, respectively. # These settings enable SSL for outgoing requests from the Kibana server to the browser. #server.ssl.enabled: false #server.ssl.certificate: /path/to/your/server.crt #server.ssl.key: /path/to/your/server.key # Optional settings that provide the paths to the PEM-format SSL certificate and key files. # These files validate that your Elasticsearch backend uses the same key files. #elasticsearch.ssl.certificate: /path/to/your/client.crt #elasticsearch.ssl.key: /path/to/your/client.key # Optional setting that enables you to specify a path to the PEM file for the certificate # authority for your Elasticsearch instance. #elasticsearch.ssl.certificateAuthorities: ["/path/to/your/CA.pem"] # To disregard the validity of SSL certificates, change this setting's value to 'none'. #elasticsearch.ssl.verificationMode: full # Time in milliseconds to wait for Elasticsearch to respond to pings. Defaults to the value of # the elasticsearch.requestTimeout setting. #elasticsearch.pingTimeout: 1500 # Time in milliseconds to wait for responses from the back end or Elasticsearch. This value # must be a positive integer. #elasticsearch.requestTimeout: 30000 # List of Kibana client-side headers to send to Elasticsearch. To send *no* client-side # headers, set this value to [] (an empty list). #elasticsearch.requestHeadersWhitelist: [authorization] # Header names and values that are sent to Elasticsearch. Any custom headers cannot be overwritten # by client-side headers, regardless of the elasticsearch.requestHeadersWhitelist configuration. #elasticsearch.customHeaders: {} # Time in milliseconds for Elasticsearch to wait for responses from shards. Set to 0 to disable. #elasticsearch.shardTimeout: 30000 # Time in milliseconds to wait for Elasticsearch at Kibana startup before retrying. #elasticsearch.startupTimeout: 5000 # Logs queries sent to Elasticsearch. Requires logging.verbose set to true. #elasticsearch.logQueries: false # Specifies the path where Kibana creates the process ID file. #pid.file: /var/run/kibana.pid # Enables you specify a file where Kibana stores log output. #logging.dest: stdout # Set the value of this setting to true to suppress all logging output. #logging.silent: false # Set the value of this setting to true to suppress all logging output other than error messages. #logging.quiet: false # Set the value of this setting to true to log all events, including system usage information # and all requests. #logging.verbose: false # Set the interval in milliseconds to sample system and process performance # metrics. Minimum is 100ms. Defaults to 5000. #ops.interval: 5000 # Specifies locale to be used for all localizable strings, dates and number formats. # Supported languages are the following: English - en , by default , Chinese - zh-CN . #i18n.locale: "en" elasticsearch.username: "elastic" elasticsearch.password: "changeme" #Kibana xpack features xpack.security.enabled: true #xpack.monitoring.enabled: false #xpack.graph.enabled: false #xpack.reporting.enabled: false #timelion.enabled: false #xpack.maps.enabled: false #region_map.enabled: false #tile_map.enabled: false ``` ---
**Author:** ![ronics](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@ronics](https://discuss.elastic.co/u/ronics)\ **Post date:** [August 13, 2020, 6:21am UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318/9 "2020-08-13T06:21:20Z")
Problem is solved after restarting of the server. ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [September 10, 2020, 6:21am UTC](https://discuss.elastic.co/t/kibana-login-portal-issue/244318/10 "2020-09-10T06:21:27Z")
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