# Kibana logs in cloud.elastic.co

**URL:** <https://discuss.elastic.co/t/kibana-logs-in-cloud-elastic-co/224675>\
**Category:** Elastic Cloud Enterprise (ECE)\
**Created:** [March 23, 2020, 12:55pm UTC](https://discuss.elastic.co/t/kibana-logs-in-cloud-elastic-co/224675 "2020-03-23T12:55:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![liorg2](https://avatars.discourse-cdn.com/v4/letter/l/ed8c4c/32.png) [@liorg2](https://discuss.elastic.co/u/liorg2)\
**Post date:** [March 23, 2020, 12:55pm UTC](https://discuss.elastic.co/t/kibana-logs-in-cloud-elastic-co/224675/1 "2020-03-23T12:55:39Z")

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hello,

can I access kibana logs in the elastic cloud? if yes- then where should I look for them?  
I only have one 'Logs' in the menu under elasticsearch

thanks!

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**Author:** ![Alex\_Piggott](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alex_piggott/32/11053_2.png) [@Alex\_Piggott](https://discuss.elastic.co/u/Alex_Piggott)\
**Post date:** [March 23, 2020, 1:21pm UTC](https://discuss.elastic.co/t/kibana-logs-in-cloud-elastic-co/224675/2 "2020-03-23T13:21:14Z")

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Unfortunately this is not currently possible in ESS ... but we're working on it!

(Out of curiosity - what was the use case for which Kibana logs were useful? )

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**Author:** ![liorg2](https://avatars.discourse-cdn.com/v4/letter/l/ed8c4c/32.png) [@liorg2](https://discuss.elastic.co/u/liorg2)\
**Post date:** [March 23, 2020, 1:56pm UTC](https://discuss.elastic.co/t/kibana-logs-in-cloud-elastic-co/224675/3 "2020-03-23T13:56:43Z")

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thanks @Alex_Piggott

this is the issue:

> [@Kibana did not load properly error message](https://discuss.elastic.co/t/kibana-did-not-load-properly-error-message/223648/6):
>
> Hi @liorg2, The fact that this only happens sometimes makes me wonder if there's several Kibana versions behind your load balancer, depending on the Kibana server you reach, the bundle might or might not be available. Can you please reach out to Elastic Cloud support with your deployment ID? You can use the contact form from [cloud.elastic.co](http://cloud.elastic.co) or email [support@elastic.co](mailto:support@elastic.co). That way we'd be able to provide more detailed support to your specific deployment.

I thought maybe I can find anything in the logs by myself

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**Author:** ![Alex\_Piggott](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alex_piggott/32/11053_2.png) [@Alex\_Piggott](https://discuss.elastic.co/u/Alex_Piggott)\
**Post date:** [March 23, 2020, 2:35pm UTC](https://discuss.elastic.co/t/kibana-logs-in-cloud-elastic-co/224675/4 "2020-03-23T14:35:54Z")

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Yikes! Did you create a support issue for this?

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [April 6, 2020, 2:36pm UTC](https://discuss.elastic.co/t/kibana-logs-in-cloud-elastic-co/224675/5 "2020-04-06T14:36:02Z")

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