# Kibana Missing Share Option Setup Guide Prevents Options From Displaying Potentially

**URL:** <https://discuss.elastic.co/t/kibana-missing-share-option-setup-guide-prevents-options-from-displaying-potentially/351657>\
**Category:** Kibana\
**Created:** [January 23, 2024, 6:42pm UTC](https://discuss.elastic.co/t/kibana-missing-share-option-setup-guide-prevents-options-from-displaying-potentially/351657 "2024-01-23T18:42:23Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Ryan\_Downey](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ryan_downey/32/35987_2.png) [@Ryan\_Downey](https://discuss.elastic.co/u/Ryan_Downey)\
**Post date:** [January 23, 2024, 6:42pm UTC](https://discuss.elastic.co/t/kibana-missing-share-option-setup-guide-prevents-options-from-displaying-potentially/351657/1 "2024-01-23T18:42:24Z")

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Just putting this out there if any other users run into this issue as this may be a possible solution. A user was unable to use the Share feature in the Discover section to export logs even though they have Superuser and Kibana\_Admin roles. They were logged into the Default Space and using a specific data view. When they went to use the Share function the area in the UI which included the New, Open, Share, Alerts, Inspect links and the Save button was blank. However, when they click on the Setup Guide button and then went back to that view these options were available. Theres a lot of variables here so I've had trouble reproducing it but the user has used this deployment for years now and has Superuser/Kibana Admin privileges so you would think they wouldn't hit this issue.  
 ![setup_guide_available](https://us1.discourse-cdn.com/elastic/original/3X/f/6/f6583c899576297b7793c1d863168895f0c40f0b.jpeg)  
 ![setup_guide_blank](https://us1.discourse-cdn.com/elastic/original/3X/4/5/451ddbe8b4d92611d47604f58fe47c408f976e08.jpeg)

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**Author:** ![Priscilla\_Parodi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/priscilla_parodi/32/43047_2.png) [@Priscilla\_Parodi](https://discuss.elastic.co/u/Priscilla_Parodi)\
**Post date:** [January 23, 2024, 10:40pm UTC](https://discuss.elastic.co/t/kibana-missing-share-option-setup-guide-prevents-options-from-displaying-potentially/351657/2 "2024-01-23T22:40:36Z")

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Hello @Ryan_Downey,

Thanks for sharing this!

Could you please open an issue for it [here](https://github.com/elastic/kibana/issues)?

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**Author:** ![Ryan\_Downey](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/ryan_downey/32/35987_2.png) [@Ryan\_Downey](https://discuss.elastic.co/u/Ryan_Downey)\
**Post date:** [January 24, 2024, 4:28pm UTC](https://discuss.elastic.co/t/kibana-missing-share-option-setup-guide-prevents-options-from-displaying-potentially/351657/3 "2024-01-24T16:28:32Z")

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I opened this up yesterday. I wish I could be of more help with the reproduction aspect but there may be bunch of different variables that have to line up for this to happen.

> <https://github.com/elastic/kibana/issues/175341>
>
> \*\*Kibana version:\*\*
> 8.10.4
> \*\*Elasticsearch version:\*\*
> 8.10.4
> \*\*Server OS ver…sion:\*\*
> 
> \*\*Browser version:\*\*
> Chrome
> \*\*Browser OS version:\*\*
> 
> \*\*Original install method (e.g. download page, yum, from source, etc.):\*\*
> 
> \*\*Describe the bug:\*\*
> 
> \*\*Steps to reproduce:\*\*
> 1. I've had trouble reproducing this issue to be honest. I created a new deployment with version 8.10.4 to try to replicate it but couldn't get it to trigger again. I'll create a discussion post with my steps to fix the problem if other users come across this.
> 
> \*\*Expected behavior:\*\*
> User should have the ability to utilize the New, Open, Share, Alerts, Inspect, Save links and buttons.  
> \*\*Screenshots (if relevant):\*\*
> !\[setup\_guide\_blank\](https://github.com/elastic/kibana/assets/35512014/3b4e998e-6355-4f32-bb52-45347a6a07bf)
> !\[setup\_guide\_available\](https://github.com/elastic/kibana/assets/35512014/4ec0d95e-e7fc-4980-8ad4-6c072ede0709)
> 
> \*\*Errors in browser console (if relevant):\*\*
> 
> \*\*Provide logs and/or server output (if relevant):\*\*
> 
> \*\*Any additional context:\*\*
> A user was unable to use the Share feature in the Discover section to export logs even though they have Superuser and Kibana\_Admin roles. They were logged into the Default Space and using a specific data view. When they went to use the Share function the area in the UI which included the New, Open, Share, Alerts, Inspect links and the Save button was blank. However, when they click on the Setup Guide button and then went back to that view these options were available. Theres a lot of variables here so I've had trouble reproducing it but I found it very odd that a user who has used this deployment for years now and has Superuser/Kibana Admin privileges would come across this issue.

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<div class="post-metadata">

**Author:** ![Priscilla\_Parodi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/priscilla_parodi/32/43047_2.png) [@Priscilla\_Parodi](https://discuss.elastic.co/u/Priscilla_Parodi)\
**Post date:** [January 24, 2024, 5:18pm UTC](https://discuss.elastic.co/t/kibana-missing-share-option-setup-guide-prevents-options-from-displaying-potentially/351657/4 "2024-01-24T17:18:42Z")

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> [@Ryan\_Downey](#):
>
> I opened this up yesterday. I wish I could be of more help with the reproduction aspect but there may be bunch of different variables that have to line up for this to happen.

Thanks for sharing it here.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 21, 2024, 5:19pm UTC](https://discuss.elastic.co/t/kibana-missing-share-option-setup-guide-prevents-options-from-displaying-potentially/351657/5 "2024-02-21T17:19:41Z")

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