# KIbana no data over FQDN

**URL:** <https://discuss.elastic.co/t/kibana-no-data-over-fqdn/289416>\
**Category:** Kibana\
**Created:** [November 17, 2021, 8:55am UTC](https://discuss.elastic.co/t/kibana-no-data-over-fqdn/289416 "2021-11-17T08:55:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![yanick](https://avatars.discourse-cdn.com/v4/letter/y/85f322/32.png) [@yanick](https://discuss.elastic.co/u/yanick)\
**Post date:** [November 17, 2021, 8:55am UTC](https://discuss.elastic.co/t/kibana-no-data-over-fqdn/289416/1 "2021-11-17T08:55:14Z")

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Hey there,

Currently, I have a problem with Kibana, which is behind a proxy. If I log in (over the FQDN) to Kibana there is no data shown in the Tab "Analytics - Discover" and in the Tab "Security" (all sub-tabs).

**If I use the IP address instead of the FQDN, Kibana works fine and the data is displayed correctly in all tabs.**

**Discover Tab** :

- No data displayed
- Error thrown (Kibana):

> We encountered an error retrieving search results: Search Error: Invalid string. Length must be a multiple of 4

- The proxy does not block any requests (status code 200 only)
- There is an error thrown in the web console:

> data.plugin.js:1:482268
> 
> Uncaught Error: Invalid string. Length must be a multiple of 4  
> handleSearchError [https://host.xy/44040/bundles/plugin/data/kibana/data.plugin.js:1](https://host.xy/44040/bundles/plugin/data/kibana/data.plugin.js:1)  
> search [https://host.xy/44040/bundles/plugin/data/kibana/data.plugin.js:1](https://host.xy/44040/bundles/plugin/data/kibana/data.plugin.js:1)  
> error [https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:329](https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:329)  
> \_error [https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:21](https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:21)  
> error [https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:21](https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:21)  
> error [https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:283](https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:283)  
> error [https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:329](https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:329)  
> \_\_tryOrUnsub [https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:21](https://host.xy/44040/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js:21)

**Security Tab** :

- No data displayed
  - Just a blank page

- Same error thrown in the web console as on the discover page

Hope someone has an idea

Best regards  
Yanick

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<div class="post-metadata">

**Author:** ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan)\
**Post date:** [December 2, 2021, 7:43pm UTC](https://discuss.elastic.co/t/kibana-no-data-over-fqdn/289416/2 "2021-12-02T19:43:17Z")

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> [@yanick](#):
>
> If I use the IP address instead of the FQDN

Does this point to an issue with an SSL certificate?

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<div class="post-metadata">

**Author:** ![yanick](https://avatars.discourse-cdn.com/v4/letter/y/85f322/32.png) [@yanick](https://discuss.elastic.co/u/yanick)\
**Post date:** [December 3, 2021, 8:05am UTC](https://discuss.elastic.co/t/kibana-no-data-over-fqdn/289416/3 "2021-12-03T08:05:40Z")

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The issue can be closed. I had a problem with the proxy. Thanks anyway!

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<div class="post-metadata">

**Author:** ![mmcnl](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mmcnl/32/97235_2.png) [@mmcnl](https://discuss.elastic.co/u/mmcnl)\
**Post date:** [December 15, 2021, 11:48pm UTC](https://discuss.elastic.co/t/kibana-no-data-over-fqdn/289416/4 "2021-12-15T23:48:44Z")

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Hi @yanick , I am having the exact same issue. What was your proxy problem and solution? Thanks for any input!

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [January 27, 2022, 1:28am UTC](https://discuss.elastic.co/t/kibana-no-data-over-fqdn/289416/6 "2022-01-27T01:28:47Z")

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