# Kibana - Not able to open dashboard **URL:** https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219 **Category:** Kibana **Created:** [December 31, 2015, 10:40am UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219 "2015-12-31T10:40:14Z") **Posts on this page:** 20 **Page:** 1
### Author: ![Chitender\_Kumar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@Chitender\_Kumar](https://discuss.elastic.co/u/Chitender_Kumar) #### Post date: [December 31, 2015, 10:40am UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/1 "2015-12-31T10:40:14Z")
Hi, after installing elasticsearch and marvel plugin. i installed kibana 4.3.1. after configuring it when i am trying to access the kibana dashboard from browser. i am getting stuck at first info page, where it displays "Kibana is loading.give me a moment ......." not able to move ahead of it. please suggest. ---
### Author: ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm) #### Post date: [January 1, 2016, 11:51pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/2 "2016-01-01T23:51:44Z")
Is there anything in your KB logs? ---
### Author: ![Chitender\_Kumar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@Chitender\_Kumar](https://discuss.elastic.co/u/Chitender_Kumar) #### Post date: [January 3, 2016, 6:15pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/3 "2016-01-03T18:15:28Z")
no. when i try to access kibana through browser, i get below two logs only. {"type":"response","@timestamp":"2016-01-03T17:54:45+00:00","tags":[],"pid":24780,"method":"get","statusCode":200,"req":{"url":"/","method":"get","headers":{"host":"127.0.0.1:5601","user-agent":"Mozilla/5.0 (Windows NT 6.1; rv:43.0) Gecko/20100101 Firefox/43.0","accept":"text/html,application/xhtml+xml,application/xml;q=0.9,_/_;q=0.8","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","cookie":"csrftoken=6c5fe59cced40ffa2a04459c85d65ff9; \_\_utma=96992031.725899367.1445424434.1450762659.1450844694.123; \_\_utmz=96992031.1445424434.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); hueBeeswaxLastDatabase=default; oam-coeadmin-selected-cluster=LCGW; oam-uid=coeadmin; oam-coeadmin-last-visited-mo=%3B; \_ga=GA1.1.725899367.1445424434","connection":"keep-alive"},"remoteAddress":"172.19.16.24","userAgent":"172.19.16.24"},"res":{"statusCode":200,"responseTime":217,"contentLength":9},"message":"GET / 200 217ms - 9.0B"} {"type":"response","@timestamp":"2016-01-03T17:54:49+00:00","tags":[],"pid":24780,"method":"get","statusCode":200,"req":{"url":"/app/kibana","method":"get","headers":{"host":"127.0.0.1:5601","user-agent":"Mozilla/5.0 (Windows NT 6.1; rv:43.0) Gecko/20100101 Firefox/43.0","accept":"text/html,application/xhtml+xml,application/xml;q=0.9,_/_;q=0.8","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","referer":"[http://127.0.0.1:5601/","cookie":"csrftoken=6c5fe59cced40ffa2a04459c85d65ff9;](http://127.0.0.1:5601/%22,%22cookie%22:%22csrftoken=6c5fe59cced40ffa2a04459c85d65ff9;) \_\_utma=96992031.725899367.1445424434.1450762659.1450844694.123; \_\_utmz=96992031.1445424434.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); hueBeeswaxLastDatabase=default; oam-coeadmin-selected-cluster=LCGW; oam-uid=coeadmin; oam-coeadmin-last-visited-mo=%3B; \_ga=GA1.1.725899367.1445424434","connection":"keep-alive"},"remoteAddress":"172.19.16.24","userAgent":"172.19.16.24","referer":"[http://127.0.0.1:5601/"},"res":{"statusCode":200,"responseTime":272,"contentLength":9},"message":"GET](http://127.0.0.1:5601/%22%7D,%22res%22:%7B%22statusCode%22:200,%22responseTime%22:272,%22contentLength%22:9%7D,%22message%22:%22GET) /app/kibana 200 272ms - 9.0B"} and only information which display in browser is that "kibana is loading......." and its stuck there. ---
### Author: ![jacekwat](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@jacekwat](https://discuss.elastic.co/u/jacekwat) #### Post date: [January 4, 2016, 11:39am UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/4 "2016-01-04T11:39:47Z")
same problem here ... CentOS 7.2.1511 java version "1.8.0\_65" kibana 4.3.1 elasticsearch 2.1.1-1 ---
### Author: ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan) #### Post date: [January 4, 2016, 7:39pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/5 "2016-01-04T19:39:50Z")
Are there any errors shown in the browser's JavaScript console? Try opening the JS console in the browser and then refreshing the page. There may be a JavaScript error logged there. ---
### Author: ![Chitender\_Kumar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@Chitender\_Kumar](https://discuss.elastic.co/u/Chitender_Kumar) #### Post date: [January 5, 2016, 5:31am UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/6 "2016-01-05T05:31:38Z")
tim, i didnt found any exception in js console. ---
### Author: ![Chitender\_Kumar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@Chitender\_Kumar](https://discuss.elastic.co/u/Chitender_Kumar) #### Post date: [January 5, 2016, 5:37am UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/7 "2016-01-05T05:37:28Z")
i am getting below logs. {"type":"response","@timestamp":"2016-01-05T05:04:34+00:00","tags":[],"pid":17962,"method":"get","statusCode":404,"req":{"url":"/favicon.ico","method":"get","headers":{"host":"127.0.0.1:5601","user-agent":"Mozilla/5.0 (Windows NT 6.1; rv:43.0) Gecko/20100101 Firefox/43.0","accept":"text/html,application/xhtml+xml,application/xml;q=0.9,_/_;q=0.8","accept-language":"en-US,en;q=0.5","accept-encoding":"gzip, deflate","cookie":"csrftoken=6c5fe59cced40ffa2a04459c85d65ff9; \_\_utma=96992031.725899367.1445424434.1451881034.1451968819.125; \_\_utmz=96992031.1445424434.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); hueBeeswaxLastDatabase=default; oam-coeadmin-selected-cluster=LCGW; oam-uid=coeadmin; oam-coeadmin-last-visited-mo=%3B; \_ga=GA1.1.725899367.1445424434; \_\_utmc=96992031","connection":"keep-alive"},"remoteAddress":"172.19.16.24","userAgent":"172.19.16.24"},"res":{"statusCode":404,"responseTime":27,"contentLength":9},"message":"GET /favicon.ico 404 27ms - 9.0B"} ---
### Author: ![jacekwat](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@jacekwat](https://discuss.elastic.co/u/jacekwat) #### Post date: [January 5, 2016, 7:17am UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/8 "2016-01-05T07:17:04Z")
helo, here is the output from the JS-Console on firefox 43.0 (Ubuntu 14.04): `08:14:25.668 unreachable code after return statement kibana.bundle.js:82878:3 08:14:26.216 mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create commons.bundle.js:3101:6 08:14:26.279 TypeError: internals.appUrlStore is null exports.default/chrome.getLastSubUrlFor() commons.bundle.js:62673 exports.default/<() commons.bundle.js:62736 forEach() self-hosted:211 exports.default() commons.bundle.js:62730 commons.bundle.js:132 __webpack_require__ () commons.bundle.js:51 kibana.bundle.js:26 __webpack_require__ () commons.bundle.js:51 webpackJsonpCallback() commons.bundle.js:22 kibana.bundle.js:1 commons.bundle.js:62673:6` ![](https://us1.discourse-cdn.com/elastic/original/2X/d/dfe2c0e848b8af31fc9f90957bb026659bb769c0.png) best regards ---
### Author: ![jacekwat](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@jacekwat](https://discuss.elastic.co/u/jacekwat) #### Post date: [January 5, 2016, 12:23pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/9 "2016-01-05T12:23:21Z")
helo, it's working with google chrome 😄 best regards ---
### Author: ![Chitender\_Kumar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@Chitender\_Kumar](https://discuss.elastic.co/u/Chitender_Kumar) #### Post date: [January 5, 2016, 1:37pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/10 "2016-01-05T13:37:48Z")
@jacekwat : could you share the steps which you have followed to deploy kibana? ---
### Author: ![jacekwat](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@jacekwat](https://discuss.elastic.co/u/jacekwat) #### Post date: [January 5, 2016, 1:51pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/11 "2016-01-05T13:51:32Z")
helo, 1.) on Firefox you have to start the development-tools with `++` 2.) then click the TAB `JS` 3.) reload kibana and that's all. ---
### Author: ![Chitender\_Kumar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@Chitender\_Kumar](https://discuss.elastic.co/u/Chitender_Kumar) #### Post date: [January 5, 2016, 1:58pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/12 "2016-01-05T13:58:01Z")
jacekwat.... i deployed elasticsearch and then i deployed kibana. after it i tried loading kibana dashboard in chrome and firefox. but its not loading. find attached the snapshot for reference. ![](https://us1.discourse-cdn.com/elastic/original/2X/6/6327a0583d66f1fb293a15305bc02aa4402dac56.png) and also in JS console i am getting nothing. ---
### Author: ![jacekwat](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@jacekwat](https://discuss.elastic.co/u/jacekwat) #### Post date: [January 5, 2016, 3:04pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/13 "2016-01-05T15:04:38Z")
please try with an another browser (ie, chrome, chromium ...) ---
### Author: ![Chitender\_Kumar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@Chitender\_Kumar](https://discuss.elastic.co/u/Chitender_Kumar) #### Post date: [January 6, 2016, 10:25am UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/14 "2016-01-06T10:25:42Z")
tried chrome, firefox and internet explorer and chromium. still no luck. ---
### Author: ![Chitender\_Kumar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@Chitender\_Kumar](https://discuss.elastic.co/u/Chitender_Kumar) #### Post date: [January 6, 2016, 6:33pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/15 "2016-01-06T18:33:19Z")
i tried installing it on window machine, but still the same response. ![](https://us1.discourse-cdn.com/elastic/original/2X/6/61ab5c188601f7ef14d9a079b7e2a9c155be4812.png) ---
### Author: ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan) #### Post date: [January 11, 2016, 11:38pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/16 "2016-01-11T23:38:32Z")
Chitender, can you select the "Network" tab in the Chrome dev tools, hard-refresh the page, and see what the responses are for the "bundle" files? - commons.bundle.js - kibana.bundle.js ![](https://us1.discourse-cdn.com/elastic/original/2X/6/65224e60fa919115a3c6447a74cccda7bf8b8bb8.png) The response codes should be 200 and the file sizes should be \> 0 ---
### Author: ![Babadofar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/babadofar/32/44803_2.png) [@Babadofar](https://discuss.elastic.co/u/Babadofar) #### Post date: [January 13, 2016, 12:00pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/17 "2016-01-13T12:00:07Z")
Hi there, I have a similar problem and notice the size for kibana.bundle.js is very small. This is on ubuntu ![](https://us1.discourse-cdn.com/elastic/original/2X/1/1cd81beb35c3b3f771a2b80b6652b21c07434ba3.png) ---
### Author: ![Chitender\_Kumar](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@Chitender\_Kumar](https://discuss.elastic.co/u/Chitender_Kumar) #### Post date: [January 14, 2016, 5:03am UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/18 "2016-01-14T05:03:00Z")
@tsullivan its blank. ![](https://us1.discourse-cdn.com/elastic/original/2X/e/ecd9817d04c07b4350c11335b86725955cd0f839.png) ---
### Author: ![tsullivan](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tsullivan/32/31077_2.png) [@tsullivan](https://discuss.elastic.co/u/tsullivan) #### Post date: [January 14, 2016, 5:14pm UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/19 "2016-01-14T17:14:18Z")
You may have opened the network inspector after the page loaded. Can you try opening it and then refreshing the page? It'll stay open and that should show the records for the page from the start of the first request. ---
### Author: ![Babadofar](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/babadofar/32/44803_2.png) [@Babadofar](https://discuss.elastic.co/u/Babadofar) #### Post date: [January 20, 2016, 8:35am UTC](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219/20 "2016-01-20T08:35:17Z")
Hi, just wanted to report that the problem went away for me after wiping the VM with Kibana installed and running a new install. I know I fixed some settings from kibana.yml that were no longer valid, but unfortunately I have no idea what broke it. [Next page](https://discuss.elastic.co/t/kibana-not-able-to-open-dashboard/38219.md?page=2)