# Kibana not loading completely **URL:** \ **Category:** Kibana\ **Created:** [May 3, 2021, 4:01am UTC](https://discuss.elastic.co/t/kibana-not-loading-completely/271923 "2021-05-03T04:01:26Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![soberCoder](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sobercoder/32/88060_2.png) [@soberCoder](https://discuss.elastic.co/u/soberCoder)\ **Post date:** [May 3, 2021, 4:01am UTC](https://discuss.elastic.co/t/kibana-not-loading-completely/271923/1 "2021-05-03T04:01:26Z")
Hi, Kibana is loading half of the calls and only a blank screen is visible to the user(after the loading logo, nothing loads). I am working with **ELK Stack version = 7.10.2** I am trying to share dashboards with reverse proxy. **Kibana Config** ################################################################# server.port: 5601 server.host: "localhost" server.basePath: /kibana server.rewriteBasePath: false elasticsearch.hosts: ["[http://localhost:9200](http://localhost:9200)"] logging.verbose: true xpack.security.enabled: true console.enabled: true xpack.monitoring.enabled: true xpack.monitoring.elasticsearch.hosts: ["[http://localhost:9200](http://localhost:9200)"] xpack.monitoring.kibana.collection.enabled: true xpack.monitoring.kibana.collection.interval: 15000 xpack.monitoring.ui.enabled: true xpack.monitoring.min\_interval\_seconds: 15 xpack.monitoring.ui.container.elasticsearch.enabled: true xpack.apm.ui.enabled: true telemetry.enabled: false ################################################################## **I am sharing the following link with the user :** _[http://localhost:8080/kibana/s/{space-name}/app/dashboards#/view/{Dashboard-ID}](http://localhost:8080/kibana/s/%7Bspace-name%7D/app/dashboards#/view/%7BDashboard-ID%7D)_ This call is intercepted, a login call to Kibana (_[http://localhost:5601/internal/security/login](http://localhost:5601/internal/security/login)_) is made to obtain the **"sid"**. This "sid" is used to make a new request to Kibana from the backend: _[http://localhost:5601/s/{space-name}/app/dashboards#/view/{Dashboard-ID}](http://localhost:5601/s/%7Bspace-name%7D/app/dashboards#/view/%7BDashboard-ID%7D)_ This leads to the calls getting authenticated. * * * The issue arises after the loading screen, which just stays blank. In the browser, all the calls have HTTP status 200. ![image](https://us1.discourse-cdn.com/elastic/original/3X/a/9/a90bcc28f5e85b0f47516cdddd113b0516f4a9ee.png) #################################################################### **Kibana logs too are not showing any anomaly** ``` log [03:50:13.275] [debug][metrics] Refreshing metrics log [03:50:13.288] [debug][plugins][spaces] Verifying access to space "loyd-haha" ops [03:50:13.291] memory: 150.4MB uptime: 66:47:57 load: [0.00 0.00 0.00] delay: 5.009 respons [03:50:13.240] GET /app/kibana 200 97ms - 9.0B log [03:50:13.871] [debug][basic][basic][plugins][security] Trying to authenticate user request to /bootstrap.js. log [03:50:13.872] [debug][basic][basic][plugins][security] Trying to authenticate via state. log [03:50:13.875] [debug][basic][basic][plugins][security] Request has been authenticated via state. respons [03:50:13.856] [api] GET /bootstrap.js 200 81ms - 9.0B respons [03:50:14.698] GET /36136/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.js 200 37ms - 9.0B respons [03:50:14.848] GET /36136/bundles/plugin/licensing/licensing.plugin.js 200 39ms - 9.0B respons [03:50:14.849] GET /36136/bundles/plugin/usageCollection/usageCollection.plugin.js 200 49ms - 9.0B respons [03:50:14.852] GET /36136/bundles/core/core.entry.js 200 98ms - 9.0B respons [03:50:14.884] GET /36136/bundles/plugin/kibanaUtils/kibanaUtils.plugin.js 200 82ms - 9.0B respons [03:50:14.990] GET /36136/bundles/plugin/globalSearch/globalSearch.plugin.js 200 46ms - 9.0B respons [03:50:14.948] GET /36136/bundles/plugin/kibanaReact/kibanaReact.plugin.js 200 265ms - 9.0B respons [03:50:14.799] GET /36136/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.@elastic.js 200 564ms - 9.0B respons [03:50:15.191] GET /36136/bundles/plugin/globalSearchBar/globalSearchBar.plugin.js 200 246ms - 9.0B respons [03:50:15.191] GET /36136/bundles/plugin/globalSearchProviders/globalSearchProviders.plugin.js 200 282ms - 9.0B respons [03:50:15.324] GET /36136/bundles/plugin/mapsLegacy/mapsLegacy.plugin.js 200 186ms - 9.0B respons [03:50:15.322] GET /36136/bundles/plugin/securityOss/securityOss.plugin.js 200 218ms - 9.0B respons [03:50:15.323] GET /36136/bundles/plugin/newsfeed/newsfeed.plugin.js 200 233ms - 9.0B respons [03:50:15.495] GET /36136/bundles/plugin/visDefaultEditor/visDefaultEditor.plugin.js 200 169ms - 9.0B respons [03:50:15.415] GET /36136/bundles/plugin/charts/charts.plugin.js 200 318ms - 9.0B respons [03:50:15.632] GET /36136/bundles/plugin/kibanaLegacy/kibanaLegacy.plugin.js 200 149ms - 9.0B respons [03:50:15.497] GET /36136/bundles/plugin/data/data.plugin.js 200 310ms - 9.0B respons [03:50:15.631] GET /36136/bundles/plugin/mapsLegacyLicensing/mapsLegacyLicensing.plugin.js 200 222ms - 9.0B respons [03:50:15.630] GET /36136/bundles/plugin/inspector/inspector.plugin.js 200 269ms - 9.0B respons [03:50:15.699] GET /36136/bundles/plugin/urlForwarding/urlForwarding.plugin.js 200 240ms - 9.0B respons [03:50:15.804] GET /36136/bundles/plugin/devTools/devTools.plugin.js 200 208ms - 9.0B respons [03:50:15.893] GET /36136/bundles/plugin/uiActions/uiActions.plugin.js 200 137ms - 9.0B respons [03:50:15.926] GET /36136/bundles/plugin/share/share.plugin.js 200 162ms - 9.0B respons [03:50:15.927] GET /36136/bundles/plugin/esUiShared/esUiShared.plugin.js 200 168ms - 9.0B respons [03:50:15.933] GET /36136/bundles/plugin/embeddable/embeddable.plugin.js 200 179ms - 9.0B respons [03:50:15.982] GET /36136/bundles/plugin/savedObjects/savedObjects.plugin.js 200 166ms - 9.0B respons [03:50:16.071] GET /36136/bundles/plugin/urlDrilldown/urlDrilldown.plugin.js 200 107ms - 9.0B respons [03:50:16.070] GET /36136/bundles/plugin/uiActionsEnhanced/uiActionsEnhanced.plugin.js 200 208ms - 9.0B respons [03:50:16.540] GET /36136/bundles/plugin/embeddableEnhanced/embeddableEnhanced.plugin.js 200 49ms - 9.0B respons [03:50:16.542] GET /36136/bundles/plugin/home/home.plugin.js 200 49ms - 9.0B respons [03:50:16.542] GET /36136/bundles/plugin/expressions/expressions.plugin.js 200 112ms - 9.0B respons [03:50:16.545] GET /36136/bundles/plugin/observability/observability.plugin.js 200 129ms - 9.0B respons [03:50:16.546] GET /36136/bundles/plugin/cloud/cloud.plugin.js 200 155ms - 9.0B respons [03:50:16.550] GET /36136/bundles/plugin/apmOss/apmOss.plugin.js 200 170ms - 9.0B respons [03:50:16.611] GET /36136/bundles/plugin/console/console.plugin.js 200 133ms - 9.0B respons [03:50:16.734] GET /36136/bundles/plugin/grokdebugger/grokdebugger.plugin.js 200 27ms - 9.0B respons [03:50:16.613] GET /36136/bundles/plugin/searchprofiler/searchprofiler.plugin.js 200 172ms - 9.0B respons [03:50:16.699] GET /36136/bundles/plugin/painlessLab/painlessLab.plugin.js 200 126ms - 9.0B respons [03:50:17.192] GET /36136/bundles/plugin/management/management.plugin.js 200 71ms - 9.0B respons [03:50:17.198] GET /36136/bundles/plugin/advancedSettings/advancedSettings.plugin.js 200 67ms - 9.0B respons [03:50:17.199] GET /36136/bundles/plugin/fileUpload/fileUpload.plugin.js 200 84ms - 9.0B respons [03:50:17.194] GET /36136/bundles/plugin/indexPatternManagement/indexPatternManagement.plugin.js 200 130ms - 9.0B respons [03:50:17.200] GET /36136/bundles/plugin/navigation/navigation.plugin.js 200 235ms - 9.0B respons [03:50:17.200] GET /36136/bundles/plugin/kibanaOverview/kibanaOverview.plugin.js 200 284ms - 9.0B respons [03:50:17.317] GET /36136/bundles/plugin/dashboardEnhanced/dashboardEnhanced.plugin.js 200 206ms - 9.0B respons [03:50:17.387] GET /36136/bundles/plugin/discover/discover.plugin.js 200 172ms - 9.0B respons [03:50:17.416] GET /36136/bundles/plugin/visualizations/visualizations.plugin.js 200 186ms - 9.0B respons [03:50:17.413] GET /36136/bundles/plugin/dashboard/dashboard.plugin.js 200 199ms - 9.0B respons [03:50:17.517] GET /36136/bundles/plugin/visTypeTimelion/visTypeTimelion.plugin.js 200 123ms - 9.0B respons [03:50:17.517] GET /36136/bundles/plugin/lens/lens.plugin.js 200 193ms - 9.0B respons [03:50:17.597] GET /36136/bundles/plugin/features/features.plugin.js 200 171ms - 9.0B respons [03:50:17.599] GET /36136/bundles/plugin/timelion/timelion.plugin.js 200 206ms - 9.0B respons [03:50:17.917] GET /36136/bundles/plugin/security/security.plugin.js 200 69ms - 9.0B respons [03:50:17.917] GET /36136/bundles/plugin/upgradeAssistant/upgradeAssistant.plugin.js 200 142ms - 9.0B respons [03:50:18.057] GET /36136/bundles/plugin/savedObjectsManagement/savedObjectsManagement.plugin.js 200 52ms - 9.0B respons [03:50:18.058] GET /36136/bundles/plugin/enterpriseSearch/enterpriseSearch.plugin.js 200 66ms - 9.0B respons [03:50:18.548] GET /36136/bundles/plugin/remoteClusters/remoteClusters.plugin.js 200 99ms - 9.0B respons [03:50:18.550] GET /36136/bundles/plugin/indexLifecycleManagement/indexLifecycleManagement.plugin.js 200 145ms - 9.0B respons [03:50:18.552] GET /36136/bundles/plugin/dashboardMode/dashboardMode.plugin.js 200 292ms - 9.0B respons [03:50:18.546] GET /36136/bundles/plugin/indexManagement/indexManagement.plugin.js 200 557ms - 9.0B respons [03:50:19.152] GET /36136/bundles/plugin/beatsManagement/beatsManagement.plugin.js 200 100ms - 9.0B respons [03:50:19.497] GET /36136/bundles/plugin/transform/transform.plugin.js 200 12ms - 9.0B respons [03:50:19.500] GET /36136/bundles/plugin/ml/ml.plugin.js 200 15ms - 9.0B respons [03:50:19.565] GET /36136/bundles/plugin/ingestPipelines/ingestPipelines.plugin.js 200 34ms - 9.0B respons [03:50:21.073] GET /36136/bundles/plugin/logstash/logstash.plugin.js 200 42ms - 9.0B respons [03:50:21.075] GET /36136/bundles/plugin/uptime/uptime.plugin.js 200 42ms - 9.0B respons [03:50:21.063] GET /36136/bundles/plugin/triggersActionsUi/triggersActionsUi.plugin.js 200 72ms - 9.0B respons [03:50:21.080] GET /36136/bundles/plugin/monitoring/monitoring.plugin.js 200 91ms - 9.0B respons [03:50:21.530] GET /translations/en.json 200 2ms - 9.0B respons [03:50:21.553] GET /ui/legacy_light_theme.css 200 21ms - 9.0B respons [03:50:21.557] GET /36136/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.v7.light.css 200 27ms - 9.0B respons [03:50:21.610] GET /36136/bundles/kbn-ui-shared-deps/kbn-ui-shared-deps.css 200 85ms - 9.0B respons [03:50:21.586] GET /node_modules/@kbn/ui-framework/dist/kui_light.css 200 112ms - 9.0B respons [03:50:21.932] GET /36136/bundles/plugin/mapsLegacy/mapsLegacy.chunk.2.js 200 19ms - 9.0B respons [03:50:21.934] GET /36136/bundles/plugin/mapsLegacy/mapsLegacy.chunk.1.js 200 85ms - 9.0B log [03:50:22.305] [debug][basic][basic][plugins][security] Trying to authenticate user request to /internal/security/me. log [03:50:22.306] [debug][basic][basic][plugins][security] Trying to authenticate via state. log [03:50:22.311] [debug][basic][basic][plugins][security] Request has been authenticated via state. log [03:50:23.169] [debug][basic][basic][plugins][security] Trying to authenticate via state. log [03:50:23.174] [debug][basic][basic][plugins][security] Request has been authenticated via state. .... .... .... log [03:50:24.503] [debug][basic][basic][plugins][security] Trying to authenticate user request to /internal/security/session. log [03:50:24.504] [debug][basic][basic][plugins][security] Trying to authenticate via state. log [03:50:24.507] [debug][basic][basic][plugins][security] Request has been authenticated via state. respons [03:50:24.447] GET /36136/bundles/plugin/ml/ml.chunk.13.js 200 79ms - 9.0B respons [03:50:24.474] GET /internal/security/session 200 64ms - 9.0B log [03:50:28.276] [debug][plugins][reindex_worker][upgradeAssistant] Polling for reindex operations log [03:50:28.279] [debug][collector-set][plugins][usageCollection] Fetching data from kibana_stats collector log [03:50:28.280] [debug][collector-set][plugins][usageCollection] Fetching data from kibana_settings collector log [03:50:28.286] [debug][collector-set][plugins][usageCollection] not sending [kibana_settings] monitoring document because [undefined] is null or invalid. log [03:50:28.287] [debug][kibana-monitoring][monitoring][monitoring][plugins] Uploading bulk stats payload to the local cluster log [03:50:28.361] [debug][metrics] Refreshing metrics ``` ###################################################################### I see that in the browser's Developer tool, no further calls are made after the response from _"[http://localhost:8080/kibana/36136/bundles/plugin/ml/ml.chunk.13.js](http://localhost:8080/kibana/36136/bundles/plugin/ml/ml.chunk.13.js)"_. What could be the cause of this? ---
**Author:** ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)\ **Post date:** [May 3, 2021, 5:12am UTC](https://discuss.elastic.co/t/kibana-not-loading-completely/271923/2 "2021-05-03T05:12:23Z")
Can you open an incognito window and check the kibana's response ? If there is nothing in the logs, its difficult to narrow down .Also try setting `logging.verbose: true` (to get more details kibana logs) Thanks Rashmi ---
**Author:** ![soberCoder](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/sobercoder/32/88060_2.png) [@soberCoder](https://discuss.elastic.co/u/soberCoder)\ **Post date:** [May 3, 2021, 6:57am UTC](https://discuss.elastic.co/t/kibana-not-loading-completely/271923/3 "2021-05-03T06:57:41Z")
Been trying is different browsers and in both normal and incognito mode. Even cleaning cache and history doesn't seem to work. The logs above are a result of `logging.verbose: true` as mentioned in the question. \*\*All I see is \*\* **at first this screen** ![image](https://us1.discourse-cdn.com/elastic/original/3X/d/e/decf9bfd6446491fed1fb27170d1edcdb99d24a3.png) and after a few seconds, **all goes blank; nothing is visualized.** Whereas, if I call the same "shared URL" after having logged in without the reverse proxy, all seems to work. I have noticed that the calls stop just before calling `http://localhost:5601/36136/bundles/plugin/dashboard/dashboard.chunk.1.js` ( in case of reverse, this call and subsequent calls are never made) **Reverse Proxy calls** ![temp1](https://us1.discourse-cdn.com/elastic/original/3X/e/b/eb4f47064edfb9bcca639bb745beee1a80f82b8d.png) **Normal Flow** ![temp1](https://us1.discourse-cdn.com/elastic/original/3X/8/5/85ca0aa263cb0d13a5afc2d45b29c8bf3e57211b.png) ---
**Author:** ![rashmi](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rashmi/32/16391_2.png) [@rashmi](https://discuss.elastic.co/u/rashmi)\ **Post date:** [May 3, 2021, 5:03pm UTC](https://discuss.elastic.co/t/kibana-not-loading-completely/271923/4 "2021-05-03T17:03:26Z")
@tylersmalley do you have any ideas why this is so ? Thanks ---
**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\ **Post date:** [May 31, 2021, 5:04pm UTC](https://discuss.elastic.co/t/kibana-not-loading-completely/271923/5 "2021-05-31T17:04:24Z")
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