# Kibana not loading due to "Cannot read properties of undefined"

**URL:** <https://discuss.elastic.co/t/kibana-not-loading-due-to-cannot-read-properties-of-undefined/295036>\
**Category:** Kibana\
**Created:** [January 21, 2022, 8:55am UTC](https://discuss.elastic.co/t/kibana-not-loading-due-to-cannot-read-properties-of-undefined/295036 "2022-01-21T08:55:55Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![pkaramol](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/pkaramol/32/22610_2.png) [@pkaramol](https://discuss.elastic.co/u/pkaramol)\
**Post date:** [January 21, 2022, 8:55am UTC](https://discuss.elastic.co/t/kibana-not-loading-due-to-cannot-read-properties-of-undefined/295036/1 "2022-01-21T08:55:55Z")

</div>

I am trying to spin up a kibana / Elasticsearch stack using ECK operator.

This is something I have done multiple times.

In just one of the attempts however, `kibana` is not loading on my browser with the following error

```auto
Version: 7.12.1
Build: 39457
TypeError: Cannot read properties of undefined (reading 'isScreenshotMode')
    at plugin_TelemetryPlugin.setup (https://mykibana/46307/bundles/plugin/telemetry/kibana/telemetry.plugin.js:1:21147)
    at plugin_PluginWrapper.setup (https://mykibana/46307/bundles/core/core.entry.js:8:162197)
    at plugins_service_PluginsService.setup (https://mykibana/46307/bundles/core/core.entry.js:8:165119)
    at core_system_CoreSystem.setup (https://mykibana/46307/bundles/core/core.entry.js:8:201688)
    at async Module.jt (https://mykibana/46307/bundles/core/core.entry.js:8:206561)

```

Why is that?

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [February 18, 2022, 8:56am UTC](https://discuss.elastic.co/t/kibana-not-loading-due-to-cannot-read-properties-of-undefined/295036/2 "2022-02-18T08:56:50Z")

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