# Kibana not loading in ECE

**URL:** <https://discuss.elastic.co/t/kibana-not-loading-in-ece/148023>\
**Category:** Elastic Cloud Enterprise (ECE)\
**Created:** [September 10, 2018, 9:43pm UTC](https://discuss.elastic.co/t/kibana-not-loading-in-ece/148023 "2018-09-10T21:43:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![gautu7](https://avatars.discourse-cdn.com/v4/letter/g/c89c15/32.png) [@gautu7](https://discuss.elastic.co/u/gautu7)\
**Post date:** [September 10, 2018, 9:43pm UTC](https://discuss.elastic.co/t/kibana-not-loading-in-ece/148023/1 "2018-09-10T21:43:19Z")

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Hi,

I have a 6.4.x elasticsearch cluster which I want to monitor and it's configured to send metrics to another 6.4.x cluster. Looks like the metrics are being sent successfully and the shards are Green on looking at the monitoring cluster’s overview page. When I tried to load the Kibana page with the URL on the monitoring cluster, the page does not load and I see this error - `server IP address could not be found.`  
I was debugging to see what happened by looking at the Proxy logs in the cluster and saw a `404 Not Found - 0:0:0:0:0:0:0:1 - 0:0:0:0:0:0:0:1 - GET //<guid>.containerhost:9244/.kibana/_mapping HTTP/1.1 in:0 out:351 (2 ms)`. Is this something with the built-in user configuration settings or some other setting I am missing here?

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**Author:** ![Alex\_Piggott](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/alex_piggott/32/11053_2.png) [@Alex\_Piggott](https://discuss.elastic.co/u/Alex_Piggott)\
**Post date:** [September 24, 2018, 8:49pm UTC](https://discuss.elastic.co/t/kibana-not-loading-in-ece/148023/2 "2018-09-24T20:49:35Z")

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Hi sorry this forum has been a bit unresponsive recently - did this get resolved?

What URL appears in the browser? Often this sort of error is because the "cname" setting in the platform/settings is wrong (and the proxy log error would be a red herring in this case)

Alex

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**Author:** ![gautu7](https://avatars.discourse-cdn.com/v4/letter/g/c89c15/32.png) [@gautu7](https://discuss.elastic.co/u/gautu7)\
**Post date:** [September 24, 2018, 9:13pm UTC](https://discuss.elastic.co/t/kibana-not-loading-in-ece/148023/3 "2018-09-24T21:13:30Z")

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It was more of a configuration issue where in there was no DNS entry for the kibana url. Added the DNS and the page started loading.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 22, 2018, 9:13pm UTC](https://discuss.elastic.co/t/kibana-not-loading-in-ece/148023/4 "2018-10-22T21:13:36Z")

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