# Kibana outlook alert doesn't work

**URL:** <https://discuss.elastic.co/t/kibana-outlook-alert-doesnt-work/254529>\
**Category:** Elasticsearch\
**Tags:** elastic-stack-alerting\
**Created:** [November 6, 2020, 1:21pm UTC](https://discuss.elastic.co/t/kibana-outlook-alert-doesnt-work/254529 "2020-11-06T13:21:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TomChv](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tomchv/32/78548_2.png) [@TomChv](https://discuss.elastic.co/u/TomChv)\
**Post date:** [November 6, 2020, 1:21pm UTC](https://discuss.elastic.co/t/kibana-outlook-alert-doesnt-work/254529/1 "2020-11-06T13:21:22Z")

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Hi everybody,

I'm sorry for that newbie question, I'm new on elastic...

I would like to setup an email alert when I have some logs with error level..  
I've successfully setup the event, I can see my alert been triggered well. But I don't receive any email.

I tried to setup an email connector with the following configuration:

![collector-email](https://us1.discourse-cdn.com/elastic/original/3X/4/1/41fdeeecd7a7985e5ae48ed79576c581db56a084.png)

I've replace username and password with my outlook account credential (I don't know why they are not display btw).

Here is an example of my alert:

 ![alert-example](https://us1.discourse-cdn.com/elastic/original/3X/0/c/0cf0464429b7856d3d24cf31176140301e65e81e.png)

But nothing happend...

I also saw that I have to add my email on admin email whitelist, but that didn't change anything...

I'm actually lost, I don't know where is my error and I didn't find much resource to help me more.

Thank you guys for your help

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [December 4, 2020, 1:21pm UTC](https://discuss.elastic.co/t/kibana-outlook-alert-doesnt-work/254529/2 "2020-12-04T13:21:23Z")

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