# Kibana PUT request timing out

**URL:** <https://discuss.elastic.co/t/kibana-put-request-timing-out/250198>\
**Category:** Kibana\
**Tags:** docker\
**Created:** [September 28, 2020, 1:51pm UTC](https://discuss.elastic.co/t/kibana-put-request-timing-out/250198 "2020-09-28T13:51:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![awstrain34](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@awstrain34](https://discuss.elastic.co/u/awstrain34)\
**Post date:** [September 28, 2020, 1:51pm UTC](https://discuss.elastic.co/t/kibana-put-request-timing-out/250198/1 "2020-09-28T13:51:11Z")

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Hello All,

I am running an Elastic search and Kibana 6.1.1 on Kubernetes with docker containers. I have configured s3-repository plugin for backup.  
I am trying to create a backup from Kibana of indice with size 5gb:

```auto
         PUT /_snapshot/s3_repository/snapshot_1?wait_for_completion=true&pretty
    {
      "indices": "INDICE_NAME",
      "ignore_unavailable": true,
      "include_global_state": false
    }

```

However, after maybe 30sec, I get an error saying:

`"statusCode": 504, "error": "Gateway Time-out", "message": "Client request timeout"`

I get the same error while trying to delete a snapshot from s3 as well.

Is there a way we can mention or increase the timeout time while doing the PUT request in Kibana?

Thanks

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<div class="post-metadata">

**Author:** ![azasypkin](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/azasypkin/32/42216_2.png) [@azasypkin](https://discuss.elastic.co/u/azasypkin)\
**Post date:** [September 28, 2020, 2:12pm UTC](https://discuss.elastic.co/t/kibana-put-request-timing-out/250198/2 "2020-09-28T14:12:17Z")

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Hi @awstrain34,

Usually a 504 comes from some kind of a proxy that you may have in front of Kibana/Elasticsearch. Do you still see this error if you make this request to Elasticsearch directly without using Kibana DevTools (e.g. with `cURL`)?

Best,  
Oleg

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<div class="post-metadata">

**Author:** ![awstrain34](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@awstrain34](https://discuss.elastic.co/u/awstrain34)\
**Post date:** [September 28, 2020, 2:45pm UTC](https://discuss.elastic.co/t/kibana-put-request-timing-out/250198/3 "2020-09-28T14:45:18Z")

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Hello @azasypkin,

Yes, there is a proxy running in front of Elasticsearch and Kibana. I will run the request as a curl command and will see how that goes.  
Thanks for your reply.

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<div class="post-metadata">

**Author:** ![awstrain34](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@awstrain34](https://discuss.elastic.co/u/awstrain34)\
**Post date:** [September 28, 2020, 6:02pm UTC](https://discuss.elastic.co/t/kibana-put-request-timing-out/250198/4 "2020-09-28T18:02:56Z")

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Thank you @azasypkin. It worked.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 26, 2020, 6:03pm UTC](https://discuss.elastic.co/t/kibana-put-request-timing-out/250198/5 "2020-10-26T18:03:03Z")

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