# Kibana reporting, Cannot read property 'payload' of undefined

**URL:** <https://discuss.elastic.co/t/kibana-reporting-cannot-read-property-payload-of-undefined/133818>\
**Category:** Kibana\
**Created:** [May 30, 2018, 8:10am UTC](https://discuss.elastic.co/t/kibana-reporting-cannot-read-property-payload-of-undefined/133818 "2018-05-30T08:10:55Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![pjanzen](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/pjanzen/32/13756_2.png) [@pjanzen](https://discuss.elastic.co/u/pjanzen)\
**Post date:** [May 30, 2018, 7:37pm UTC](https://discuss.elastic.co/t/kibana-reporting-cannot-read-property-payload-of-undefined/133818/5 "2018-05-30T19:37:46Z")

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In regard of QT\_QPA\_PLATFORM=phantom I had the same error as in [this thread](https://discuss.elastic.co/t/when-i-try-to-download-the-pdf-using-reporting-option-getting-error-headlesserror-phantom-immediately-exited-with-1/85619). Playing with phantomjs on the CLI gave me a error and that I had to set that. So I tought, what if kibana has a similar problem under the hood and I added that. This cleared up the headless error. From there I played with the urls.

I will create for each kibana pair a xpack.reporting.index and remove the setting from /etc/default/kibana and see what happens..

Thanks for the advice.

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