# Kibana Reporting: Max attempts reached (3)

**URL:** <https://discuss.elastic.co/t/kibana-reporting-max-attempts-reached-3/87177>\
**Category:** Kibana\
**Created:** [May 25, 2017, 7:43pm UTC](https://discuss.elastic.co/t/kibana-reporting-max-attempts-reached-3/87177 "2017-05-25T19:43:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![raghuchandr](https://avatars.discourse-cdn.com/v4/letter/r/c57346/32.png) [@raghuchandr](https://discuss.elastic.co/u/raghuchandr)\
**Post date:** [May 25, 2017, 7:43pm UTC](https://discuss.elastic.co/t/kibana-reporting-max-attempts-reached-3/87177/1 "2017-05-25T19:43:30Z")

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Hi Guys,

I have recently installed Elastic , Kibana and XPack (All Version 5.4). I have created a simple line graph in visualization. Now when i try to create a Pdf report out of it, i am getting **"Max attempts reached (3)"** error.

I have tried following property changes in my kibana.yml and still have same error.

**kibana.yml**

server.host: [10.172.XXX.XXX](http://10.172.XXX.XXX)  
xpack.reporting.enabled : true  
xpack.reporting.kibanaServer.hostname : [10.172.XXX.XXX](http://10.172.XXX.XXX)  
xpack.reporting.queue.timeout : 6000

I am using Windows machine & Chrome browser.

Please help me resolve the issue.

Thanks,  
Raghu

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**Author:** ![thiago](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/thiago/32/32096_2.png) [@thiago](https://discuss.elastic.co/u/thiago)\
**Post date:** [May 29, 2017, 2:41am UTC](https://discuss.elastic.co/t/kibana-reporting-max-attempts-reached-3/87177/2 "2017-05-29T02:41:41Z")

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Hello,

Can you please post some logs?

Cheers

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<div class="post-metadata">

**Author:** ![raghuchandr](https://avatars.discourse-cdn.com/v4/letter/r/c57346/32.png) [@raghuchandr](https://discuss.elastic.co/u/raghuchandr)\
**Post date:** [May 30, 2017, 5:33pm UTC](https://discuss.elastic.co/t/kibana-reporting-max-attempts-reached-3/87177/3 "2017-05-30T17:33:39Z")

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Hi thiago,

I dont see any specific error in my kibana logs.

Few more info about my environment.

I am using trial version of X Pack and i have setup the ELK stack behind a corporate proxy.

Please find the screenshot from Kibana below.

 ![](https://us1.discourse-cdn.com/elastic/original/3X/9/4/94fef076803231502d280335358da1bbf37f627a.png)

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 27, 2017, 5:33pm UTC](https://discuss.elastic.co/t/kibana-reporting-max-attempts-reached-3/87177/4 "2017-06-27T17:33:47Z")

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