# Kibana Request Timeout after 3000ms

**URL:** <https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/120004>\
**Category:** Kibana\
**Created:** [February 15, 2018, 2:27pm UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/120004 "2018-02-15T14:27:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![atom](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/atom/32/34758_2.png) [@atom](https://discuss.elastic.co/u/atom)\
**Post date:** [February 15, 2018, 2:27pm UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/120004/1 "2018-02-15T14:27:06Z")

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Hi There,

i am using Kibana with Elasticsearch, Filebeat and Logstash.  
Currently i am running verison 5.x and i want to upgrade to version 6.x  
Unfortunately, after installing xpack plugin in kibana and elasticsearch i am getting this error messages:

> {"type":"log","@timestamp":"2018-02-15T14:24:11Z","tags":["status","plugin:tilemap@5.6.7","error"],"pid":7613,"state":"red","message":"Status changed from green to red - Request Timeout after 3000ms","prevState":"green","prevMsg":"Ready"}  
> {"type":"log","@timestamp":"2018-02-15T14:24:11Z","tags":["status","plugin:watcher@5.6.7","error"],"pid":7613,"state":"red","message":"Status changed from green to red - Request Timeout after 3000ms","prevState":"green","prevMsg":"Ready"}  
> {"type":"log","@timestamp":"2018-02-15T14:24:11Z","tags":["status","plugin:upgrade@5.6.7","error"],"pid":7613,"state":"red","message":"Status changed from green to red - Request Timeout after 3000ms","prevState":"green","prevMsg":"Ready"}

Did i something wrong?  
Regards, Ahmet

EDIT: Here is a picture what kibana looks like after installing xpack:

 ![01](https://us1.discourse-cdn.com/elastic/original/3X/9/f/9ff78e9d3703df1e731baedb6c57957615123f11.png)

EDIT2: Sometimes everything seems to work and monitoring is all green. After i tried to do a cluster checkup in the upgrade assistant i got this:

 ![08](https://us1.discourse-cdn.com/elastic/original/3X/b/b/bbdde4c41b95b2d6eb1998a25d3170e288ade376.png)

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<div class="post-metadata">

**Author:** ![Bill\_McConaghy](https://avatars.discourse-cdn.com/v4/letter/b/ed655f/32.png) [@Bill\_McConaghy](https://discuss.elastic.co/u/Bill_McConaghy)\
**Post date:** [February 15, 2018, 7:14pm UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/120004/2 "2018-02-15T19:14:14Z")

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Can you confirm that you have installed xpack correctly in elasticsearch ? I have seen this before when xpack is not installed there.

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<div class="post-metadata">

**Author:** ![atom](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/atom/32/34758_2.png) [@atom](https://discuss.elastic.co/u/atom)\
**Post date:** [February 16, 2018, 9:06am UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/120004/3 "2018-02-16T09:06:04Z")

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Hi Bill,

this is what i did for installing xpack:

> cd /usr/share/kibana/  
> bin/kibana-plugin install x-pack  
> cd /usr/share/elasticserach/  
> bin/elasticsearch-plugin install x-pack

> bin/elasticsearch-plugin list  
> x-pack

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<div class="post-metadata">

**Author:** ![atom](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/atom/32/34758_2.png) [@atom](https://discuss.elastic.co/u/atom)\
**Post date:** [February 16, 2018, 1:40pm UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/120004/4 "2018-02-16T13:40:21Z")

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Hi Bill,  
this has been solved by adjusting the min and max JVM heap valuesin /etc/elasticsearch/jvm.options to:

> -Xms4g  
> -Xmx4g

They were set to 2g.  
Regards, Ahmet

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<div class="post-metadata">

**Author:** ![Bill\_McConaghy](https://avatars.discourse-cdn.com/v4/letter/b/ed655f/32.png) [@Bill\_McConaghy](https://discuss.elastic.co/u/Bill_McConaghy)\
**Post date:** [February 16, 2018, 2:12pm UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/120004/5 "2018-02-16T14:12:36Z")

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Ahh yes, OOM issues would definitely cause slow/no response. Glad you have fixed your issue.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [March 16, 2018, 2:13pm UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/120004/6 "2018-03-16T14:13:00Z")

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