# Kibana - Request Timeout after 3000ms

**URL:** <https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/241753>\
**Category:** Kibana\
**Created:** [July 18, 2020, 5:12pm UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/241753 "2020-07-18T17:12:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![gferrette](https://avatars.discourse-cdn.com/v4/letter/g/bbce88/32.png) [@gferrette](https://discuss.elastic.co/u/gferrette)\
**Post date:** [July 18, 2020, 5:12pm UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/241753/1 "2020-07-18T17:12:39Z")

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Hello!

Please, we are getting the error below in kibana log a few times during the day.  
We had already change the values below on kibana.yml and restarted kibana, but the error persists showing the same value "3000ms", it seems that kibana is ignoring the new parameters.  
Is there something that we are missing?

elasticsearch.pingTimeout: 15000  
elasticsearch.requestTimeout: 30000  
elasticsearch.shardTimeout: 30000  
elasticsearch.startupTimeout: 5000

Kibana version: 7.0.1

Error:

`kibana: {"type":"log","@timestamp":"2020-07-18T12:18:13Z","tags":["status","plugin:elasticsearch@undefined","error"],"pid":74837,"state":"red","message":"Status changed from green to red - Request Timeout after 3000ms","prevState":"green","prevMsg":"Ready"}`

Thanks in advance!

Gabriel.

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**Author:** ![markov00](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/markov00/32/33316_2.png) [@markov00](https://discuss.elastic.co/u/markov00)\
**Post date:** [August 13, 2020, 11:22am UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/241753/2 "2020-08-13T11:22:44Z")

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Hi @gferrette  
Sorry for the late reply, have you already solved your issue?  
if not, can you please post your Kibana/ES version? it's strange that it's not displayed the version name on the log `"plugin:elasticsearch@undefined"`

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**Author:** ![gferrette](https://avatars.discourse-cdn.com/v4/letter/g/bbce88/32.png) [@gferrette](https://discuss.elastic.co/u/gferrette)\
**Post date:** [August 14, 2020, 7:17pm UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/241753/3 "2020-08-14T19:17:37Z")

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Hello @markov00

Thanks for replying!

I was searching for a solution and i found this thread [https://github.com/elastic/kibana/issues/22275](https://github.com/elastic/kibana/issues/22275).  
They said that this problem is solved on elasticsearch 7.2, and i'm currently using elasticsearch 7.0.1.

I'm planning to upgrade.

We can close this issue.

Thanks again!

Gabriel.

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [September 11, 2020, 7:17pm UTC](https://discuss.elastic.co/t/kibana-request-timeout-after-3000ms/241753/4 "2020-09-11T19:17:57Z")

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