# Kibana service appears wrongly not running

**URL:** <https://discuss.elastic.co/t/kibana-service-appears-wrongly-not-running/234310>\
**Category:** Kibana\
**Created:** [May 26, 2020, 10:44am UTC](https://discuss.elastic.co/t/kibana-service-appears-wrongly-not-running/234310 "2020-05-26T10:44:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![snolfi](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@snolfi](https://discuss.elastic.co/u/snolfi)\
**Post date:** [May 26, 2020, 10:44am UTC](https://discuss.elastic.co/t/kibana-service-appears-wrongly-not-running/234310/1 "2020-05-26T10:44:33Z")

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Hi guys,

i'm having an issue with installation of kibana 7.7.0 (i'm directly installing the rpm without using docker). Installation terminated successfully and i have kibana process running, but when i run these two commands, their output is different:

[root@pd2d2rielkd01 run]# service kibana status  
kibana is not running

[root@pd2d2rielkd01 run]# systemctl status kibana.service  
● kibana.service - Kibana  
Loaded: loaded (/etc/systemd/system/kibana.service; enabled; vendor preset: disabled)  
Active: active (running) since Tue 2020-05-26 06:26:27 EDT; 1min 16s ago  
Main PID: 25980 (node)  
CGroup: /system.slice/kibana.service  
└─25980 /usr/share/kibana/bin/../node/bin/node /usr/share/kibana/bin/../src/cli -c /etc/kibana/kibana.yml

I don't understand why status command is telling me why kibana is not running, i haven't found on kibana.stdout and kibana.stderr any errors and i have not changed any parameters in kibana.yml

Could you help me in solving this issue?  
Thanks a lot

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**Author:** ![tiagocosta](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tiagocosta/32/40045_2.png) [@tiagocosta](https://discuss.elastic.co/u/tiagocosta)\
**Post date:** [May 26, 2020, 7:11pm UTC](https://discuss.elastic.co/t/kibana-service-appears-wrongly-not-running/234310/2 "2020-05-26T19:11:45Z")

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@snolfi which version of OS are you running? `service` is just a wrapper that can be pointing to other system management daemon like `init.d`. @jbudz do you have any other insight on this?

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**Author:** ![snolfi](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@snolfi](https://discuss.elastic.co/u/snolfi)\
**Post date:** [May 26, 2020, 9:21pm UTC](https://discuss.elastic.co/t/kibana-service-appears-wrongly-not-running/234310/3 "2020-05-26T21:21:10Z")

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Hello @tiagocosta

i'm running on rhel 7.6, i went deeper on the issue and what i discovered is that when i start kibana using "systemctl start kibana.service" in /var/run is not generated kibana.pid file; instead if i start kibana using "service kibana start" the same file is generated. The missing generation of kibana.pid file is the cause of the issue because the script /etc/init.d/kibana called by the service command requires this file; in short terms these two commands are not compatible. For me this issue is quite important because i am not the only one who works on the system and nobody can ensure me that kibana will be always started just using the service command. To prevent troubles i removed the kibana script from /etc/init.d so that, if service command will be used, it will be redirected to systemctl and the behavior of the application will be coherent.

I suggest to analyze what i have yet explained because it smells like a bug

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**Author:** ![tiagocosta](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tiagocosta/32/40045_2.png) [@tiagocosta](https://discuss.elastic.co/u/tiagocosta)\
**Post date:** [May 26, 2020, 10:22pm UTC](https://discuss.elastic.co/t/kibana-service-appears-wrongly-not-running/234310/4 "2020-05-26T22:22:59Z")

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Hi @snolfi I have been discussing this offline with @jbudz which already has a solution for this. We will push the fix forward. Thanks for the heads up!

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 23, 2020, 10:23pm UTC](https://discuss.elastic.co/t/kibana-service-appears-wrongly-not-running/234310/5 "2020-06-23T22:23:08Z")

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