# Kibana Service Failed to start
**URL:** https://discuss.elastic.co/t/kibana-service-failed-to-start/191702
**Category:** Kibana
**Created:** [July 22, 2019, 7:06pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702 "2019-07-22T19:06:32Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@userR](https://discuss.elastic.co/u/userR)
#### Post date: [July 22, 2019, 7:06pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/1 "2019-07-22T19:06:32Z")
```
kibana.service - Kibana
Loaded: loaded (/etc/systemd/system/kibana.service; enabled; vendor preset: disabled)
Active: failed (Result: start-limit) since Mon 2019-07-22 11:56:13 PDT; 9min ago
Process: 25855 ExecStart=/usr/share/kibana/bin/kibana -c /etc/kibana/kibana.yml (code=exited, status=1/FAILURE)
Main PID: 25855 (code=exited, status=1/FAILURE)
Jul 22 11:56:13 systemd[1]: kibana.service: main process exited, code=exited, status=1/FAILURE
Jul 22 11:56:13 systemd[1]: Unit kibana.service entered failed state.
Jul 22 11:56:13 systemd[1]: kibana.service failed.
Jul 22 11:56:13 systemd[1]: kibana.service holdoff time over, scheduling restart.
Jul 22 11:56:13 systemd[1]: start request repeated too quickly for kibana.service
Jul 22 11:56:13 systemd[1]: Failed to start Kibana.
Jul 22 11:56:13 systemd[1]: Unit kibana.service entered failed state.
Jul 22 11:56:13 systemd[1]: kibana.service failed.
```
This is the following error I am receiving when starting up Kibana. I believe it has to something to do with permissions, however I am unsure how to go about fixing this.
---
### Author:  [@bhavyarm](https://discuss.elastic.co/u/bhavyarm)
#### Post date: [July 22, 2019, 7:13pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/2 "2019-07-22T19:13:54Z")
Hello,
You can't start Kibana service as root.
Can you please check how you are doing it?
Thanks,
Bhavya
---
### Author:  [@LizaD](https://discuss.elastic.co/u/LizaD)
#### Post date: [July 22, 2019, 7:14pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/3 "2019-07-22T19:14:09Z")
Hi @userR
Which OS and version of Kibana are you running?
Thanks,
Liza
---
### Author:  [@userR](https://discuss.elastic.co/u/userR)
#### Post date: [July 22, 2019, 8:17pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/4 "2019-07-22T20:17:46Z")
@LizaD
Version 7.2 and GNU/Linux 64
---
### Author:  [@userR](https://discuss.elastic.co/u/userR)
#### Post date: [July 22, 2019, 8:18pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/5 "2019-07-22T20:18:25Z")
Kibana is on a server where root access is necessary to accessing the folder. Is there any other way to go about starting it?
---
### Author:  [@bhavyarm](https://discuss.elastic.co/u/bhavyarm)
#### Post date: [July 22, 2019, 8:30pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/6 "2019-07-22T20:30:29Z")
@jbudz can we please get some help here?
Thanks,
Bhavya
---
### Author:  [@bhavyarm](https://discuss.elastic.co/u/bhavyarm)
#### Post date: [July 22, 2019, 8:38pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/7 "2019-07-22T20:38:11Z")
Hello userR,
Did you install Kibana as root?
Thanks,
Bhavya
---
### Author:  [@userR](https://discuss.elastic.co/u/userR)
#### Post date: [July 22, 2019, 8:51pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/8 "2019-07-22T20:51:53Z")
Yes, it looks like I did. Will I have to reinstall it?
---
### Author:  [@jbudz](https://discuss.elastic.co/u/jbudz)
#### Post date: [July 22, 2019, 8:57pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/9 "2019-07-22T20:57:13Z")
A fresh purge and install will help, by resetting the permissions if you want the quick fix. We can debug if you want too - can you share the output of `journalctl -fu kibana.service` and if there's any log files at `/var/log/kibana`?
---
### Author:  [@userR](https://discuss.elastic.co/u/userR)
#### Post date: [July 22, 2019, 9:58pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/10 "2019-07-22T21:58:51Z")
```
journalctl -fu kibana.service
-- Logs begin at Mon 2019-07-08 07:33:17 PDT. --
Jul 22 11:56:13 kibana[25855]: fs.js:115
Jul 22 11:56:13 systemd[1]: **kibana.service: main process exited, code=exited, status=1/FAILURE**
Jul 22 11:56:13 systemd[1]: **Unit kibana.service entered failed state.**
Jul 22 11:56:13 systemd[1]: **kibana.service failed.**
Jul 22 11:56:13 systemd[1]: kibana.service holdoff time over, scheduling restart.
Jul 22 11:56:13 systemd[1]: **start request repeated too quickly for kibana.service**
Jul 22 11:56:13 systemd[1]: **Failed to start Kibana.**
Jul 22 11:56:13 systemd[1]: **Unit kibana.service entered failed state.**
Jul 22 11:56:13 systemd[1]: **kibana.service failed.**
Jul 22 13:33:27 systemd[1]: Stopped Kibana.
```
I do not see any kibana log files.
---
### Author:  [@jbudz](https://discuss.elastic.co/u/jbudz)
#### Post date: [July 22, 2019, 10:31pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/11 "2019-07-22T22:31:20Z")
> [@userR](#):
>
> Jul 22 11:56:13 elkproj kibana[25855]: fs.js:115
Can you scroll up a little, we caught just the tail end of the error, but it does look like it's permissions related 🙂
```auto
Jul 22 11:56:13 elkproj kibana[25855]: fs.js:115
```
---
### Author:  [@userR](https://discuss.elastic.co/u/userR)
#### Post date: [July 22, 2019, 10:38pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/12 "2019-07-22T22:38:04Z")
```
Jul 22 15:02:08 kibana[519]: Error: EACCES: permission denied, open '/usr/share/kibana/optimize/.babelcache.json'
Jul 22 15:02:08 kibana[519]: at Object.openSync (fs.js:439:3)
Jul 22 15:02:08 kibana[519]: at Object.writeFileSync (fs.js:1190:35)
Jul 22 15:02:08 kibana[519]: at save (/usr/share/kibana/node_modules/@babel/register/lib/cache.js:52:15)
Jul 22 15:02:08 kibana[519]: at process._tickCallback (internal/process/next_tick.js:61:11)
Jul 22 15:02:08 systemd[1]: **kibana.service: main process exited, code=exited, status=1/FAILURE**
```
@jbudz my bad! It's outputted above.
---
### Author:  [@jbudz](https://discuss.elastic.co/u/jbudz)
#### Post date: [July 23, 2019, 5:38pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/13 "2019-07-23T17:38:56Z")
cool. this is usually caused by installing a plugin as root. it's a tough fix on the kibana side and something we're working on.
in the interim we usually recommend installing plugins as the kibana user `sudo -u kibana bin/kibana-plugin install...`
you can fix this in the meantime with `sudo chmown kibana:kibana /usr/share/kibana/optimize/.babelcache.json`
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [August 20, 2019, 5:38pm UTC](https://discuss.elastic.co/t/kibana-service-failed-to-start/191702/14 "2019-08-20T17:38:59Z")
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