# Kibana service is getting down frequently

**URL:** <https://discuss.elastic.co/t/kibana-service-is-getting-down-frequently/286610>\
**Category:** Kibana\
**Created:** [October 13, 2021, 10:54am UTC](https://discuss.elastic.co/t/kibana-service-is-getting-down-frequently/286610 "2021-10-13T10:54:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Suresh\_Babu\_Ragunath](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/suresh_babu_ragunath/32/48295_2.png) [@Suresh\_Babu\_Ragunath](https://discuss.elastic.co/u/Suresh_Babu_Ragunath)\
**Post date:** [October 13, 2021, 10:54am UTC](https://discuss.elastic.co/t/kibana-service-is-getting-down-frequently/286610/1 "2021-10-13T10:54:31Z")

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Hi All,

I installed kibana-7.2.0-linux-x86\_64 and the service is getting down at least weekly once. Got the following error message in kibana.log at the time of service down.

**--- log snip --**  
{"type":"error","@timestamp":"2021-10-04T15:52:40Z","tags":["connection","client","error"],"pid":9064,"level":"error","error":{"message":"Parse Error","name":"Error","stack":"Error: Parse Error","code":"HPE\_INVALID\_URL"},"message":"Parse Error"}

Please help to resolve this issue.

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**Author:** ![tiagocosta](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/tiagocosta/32/40045_2.png) [@tiagocosta](https://discuss.elastic.co/u/tiagocosta)\
**Post date:** [October 15, 2021, 3:37pm UTC](https://discuss.elastic.co/t/kibana-service-is-getting-down-frequently/286610/2 "2021-10-15T15:37:32Z")

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Hi,

Do you have any proxy in between Kibana and Elasticsearch?  
Which Elasticsearch version are you sing?  
Any chance you could upgrade both Elasticsearch and Kibana into the latest released version?

Cheers

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**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [October 18, 2021, 12:45am UTC](https://discuss.elastic.co/t/kibana-service-is-getting-down-frequently/286610/3 "2021-10-18T00:45:09Z")

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FYI 7.2 is very well past it's [EOL](https://www.elastic.co/support/eol) and is no longer supported, please upgrade your stack.

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<div class="post-metadata">

**Author:** ![Suresh\_Babu\_Ragunath](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/suresh_babu_ragunath/32/48295_2.png) [@Suresh\_Babu\_Ragunath](https://discuss.elastic.co/u/Suresh_Babu_Ragunath)\
**Post date:** [October 20, 2021, 4:50am UTC](https://discuss.elastic.co/t/kibana-service-is-getting-down-frequently/286610/4 "2021-10-20T04:50:30Z")

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Hi,

Don't have any proxy in between Kibana and Elasticsearch. I am using Elasticsearch-7.2.0 version. Is it possible to resolve this issue without upgrade the version?. And may I know what is the reason for this issue?

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**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [November 17, 2021, 4:51am UTC](https://discuss.elastic.co/t/kibana-service-is-getting-down-frequently/286610/5 "2021-11-17T04:51:01Z")

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