# Kibana service is not running it's waiting with “loading elastic”

**URL:** <https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550>\
**Category:** Kibana\
**Created:** [April 8, 2021, 5:56am UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550 "2021-04-08T05:56:15Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![rknd](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rknd/32/103882_2.png) [@rknd](https://discuss.elastic.co/u/rknd)\
**Post date:** [April 8, 2021, 5:56am UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550/1 "2021-04-08T05:56:16Z")

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When I try to run bin/kibana. I get the below message. When I check the localhost:5601.

> Kibana is waiting "loading elastic" message.

How can i solve this problem ?

```auto
 log [16:25:00.767] [info][plugins-service] Plugin "visTypeXy" is disabled.
  log [16:25:00.864] [warning][config][deprecation] Config key [monitoring.cluster_alerts.email_notifications.email_address] will be required for email notifications to work in 8.0."
  log [16:25:01.113] [info][plugins-system] Setting up [101] plugins: [....]
  log [16:25:01.116] [info][plugins][taskManager] TaskManager is identified by the Kibana UUID: ..
  log [16:25:01.359] [warning][config][plugins][security] Session cookies will be transmitted over insecure connections. This is not recommended.
  log [16:25:01.609] [info][monitoring][monitoring][plugins] config sourced from: production cluster
  log [16:25:01.830] [info][savedobjects-service] Waiting until all Elasticsearch nodes are compatible with Kibana before starting saved objects migrations...
  log [16:25:01.930] [info][savedobjects-service] Starting saved objects migrations
  log [16:25:02.025] [info][plugins-system] Starting [101] plugins: [.....]
  log [16:25:03.159] [info][listening] Server running at http://localhost:5601
  log [16:25:03.891] [info][server][Kibana][http] http server running at http://localhost:5601
  log [16:25:03.895] [info][plugins][watcher] Your basic license does not support watcher. Please upgrade your license.
  log [16:25:03.899] [info][crossClusterReplication][plugins] Your basic license does not support crossClusterReplication. Please upgrade your license.
  log [16:25:03.899] [info][kibana-monitoring][monitoring][monitoring][plugins] Starting monitoring stats collection
  log [16:32:11.003] [warning][fetcher][plugins][telemetry] Error sending telemetry usage data. (FetchError: request to https://telemetry.elastic.co/xpack/v2/send failed, reason: connect ETIMEDOUT)

```

Thanks for answering

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<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [April 8, 2021, 5:59am UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550/2 "2021-04-08T05:59:10Z")

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> [@rknd](#):
>
> ```auto
> log [16:25:03.891] [info][server][Kibana][http] http server running at http://localhost:5601
> 
> ```

That looks ok.

What does Elasticsearch show in it's log?

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<div class="post-metadata">

**Author:** ![rknd](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rknd/32/103882_2.png) [@rknd](https://discuss.elastic.co/u/rknd)\
**Post date:** [April 8, 2021, 6:00am UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550/3 "2021-04-08T06:00:32Z")

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**When I check the localhost:5601.**  
Kibana is waiting "loading elastic" message.  
Kibana is not openning

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<div class="post-metadata">

**Author:** ![mangeshmj1992](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@mangeshmj1992](https://discuss.elastic.co/u/mangeshmj1992)\
**Post date:** [April 8, 2021, 8:46am UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550/4 "2021-04-08T08:46:28Z")

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log [16:25:03.159] [info][listening] Server running at [http://localhost:5601](http://localhost:5601)

it looks good. please try to stop and restart it again.

Can you please send output of elasticsearch server : [http://localhost:9200](http://localhost:9200)

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<div class="post-metadata">

**Author:** ![rknd](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rknd/32/103882_2.png) [@rknd](https://discuss.elastic.co/u/rknd)\
**Post date:** [April 8, 2021, 8:58am UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550/5 "2021-04-08T08:58:12Z")

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I tried to restart. When i curl to es, I get all the nodes and es cluster health is green. But the thing is es makes only one master nodes. But i ve specify five master nodes in elasticsearch.yml (node.master: true) and there is no error message but kibana is just waiting with "loading elastic"

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<div class="post-metadata">

**Author:** ![mangeshmj1992](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@mangeshmj1992](https://discuss.elastic.co/u/mangeshmj1992)\
**Post date:** [April 8, 2021, 9:09am UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550/6 "2021-04-08T09:09:48Z")

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Change your kibana.yml and use

`server.host: "0.0.0.0"`

Then try to access Kibana from your browser using IP adresse of your host

Can you please post your kibana.yml & elasticsearch.yml

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<div class="post-metadata">

**Author:** ![mangeshmj1992](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@mangeshmj1992](https://discuss.elastic.co/u/mangeshmj1992)\
**Post date:** [April 8, 2021, 9:12am UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550/7 "2021-04-08T09:12:57Z")

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The server-log seems OK . What happens? Does the loading screen never complete?

Can you try again and wait for a few minutes? The first time on startup Kibana needs to compile resources, which may take a while.

If the loading screen still does not disappear, look at the browser debugger (in Chrome, open this with Ctrl-Shift-J) and let me know what is in there. Also , Try first:

- clear your browser-cache
- restart Kibana
- try to use another browser

If this still does not work, please post Kibana.yml & elasticsearch.yml file.

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<div class="post-metadata">

**Author:** ![rknd](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/rknd/32/103882_2.png) [@rknd](https://discuss.elastic.co/u/rknd)\
**Post date:** [April 8, 2021, 11:56am UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550/8 "2021-04-08T11:56:55Z")

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I have deleted all nodes and re-download elasticsearch and kibana so elasticsearch.yml and kibana.yml 's are default now. When I run "bin/elasticsearch", elasticsearch is running on 9200 then try to run kibana with "bin/kibana" it says kibana is running. When I check localhost:5601 it's waiting with "loading elastic".  
Both doesn't give errors but gives some warning these are:  
elasticsearch says "no discovery configuration found" but cluster status is green  
kibana says "session cookies will be transmitted over insecure connection" , "saved objects encryptoion key is not set" , "chromium sandbox provides an additional layer of protection but is not supported for Linux CentOS 7.4

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<div class="post-metadata">

**Author:** ![mangeshmj1992](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@mangeshmj1992](https://discuss.elastic.co/u/mangeshmj1992)\
**Post date:** [April 8, 2021, 12:04pm UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550/9 "2021-04-08T12:04:16Z")

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Please share Error screenshot also try to clear your browser-cache or use another browser

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [May 6, 2021, 12:04pm UTC](https://discuss.elastic.co/t/kibana-service-is-not-running-its-waiting-with-loading-elastic/269550/10 "2021-05-06T12:04:51Z")

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