# Kibana service paused

**URL:** <https://discuss.elastic.co/t/kibana-service-paused/87804>\
**Category:** Kibana\
**Created:** [May 31, 2017, 8:55pm UTC](https://discuss.elastic.co/t/kibana-service-paused/87804 "2017-05-31T20:55:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Lbr1](https://avatars.discourse-cdn.com/v4/letter/l/7ea924/32.png) [@Lbr1](https://discuss.elastic.co/u/Lbr1)\
**Post date:** [May 31, 2017, 8:55pm UTC](https://discuss.elastic.co/t/kibana-service-paused/87804/1 "2017-05-31T20:55:09Z")

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hi guys, good evening,

I m using windows 10 and i installed a Elasticsearch 5.4.0 everything went well and when I start the service it is running as expected.

But after installing kibana with nssm, and trying to start the service, the following error appears " kibana: Unexpected status SERVICE\_PAUSED in response to START control." and the service stay "paused"

Anyone can help me, please?

cmps  
Lbr1

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**Author:** ![jbudz](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/jbudz/32/45922_2.png) [@jbudz](https://discuss.elastic.co/u/jbudz)\
**Post date:** [May 31, 2017, 9:45pm UTC](https://discuss.elastic.co/t/kibana-service-paused/87804/2 "2017-05-31T21:45:46Z")

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I don't have much experience with nsm, but I think it's worth checking whether kibana is properly starting as a first step.

Can you walk through your installation steps for kibana? Does running bin/kibana.bat correctly start kibana?

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**Author:** ![Lbr1](https://avatars.discourse-cdn.com/v4/letter/l/7ea924/32.png) [@Lbr1](https://discuss.elastic.co/u/Lbr1)\
**Post date:** [May 31, 2017, 10:32pm UTC](https://discuss.elastic.co/t/kibana-service-paused/87804/3 "2017-05-31T22:32:20Z")

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Thanks for the answer.

Yes, if I simply run the elasticsearch.bat and the kibana.bat and verify as  
the localhost: 9200 and 5601 they work correctly.

But when installing as a service, it pauses and does not start. The steps I  
performed were as follows:

Tutorial elasticsearch+kibana+logstash  
[http://robwillis.info/2016/05/installing-elasticsearch-logstash-and-kibana-elk-on-windows-server-2012-r2/](http://robwillis.info/2016/05/installing-elasticsearch-logstash-and-kibana-elk-on-windows-server-2012-r2/)

Sorry my ignorance, i heard of elasticsearch a week ago.

Tank you

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [June 28, 2017, 10:32pm UTC](https://discuss.elastic.co/t/kibana-service-paused/87804/4 "2017-06-28T22:32:38Z")

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