# Kibana showing cluster unavailable

**URL:** <https://discuss.elastic.co/t/kibana-showing-cluster-unavailable/102010>\
**Category:** Elasticsearch\
**Created:** [September 27, 2017, 4:57pm UTC](https://discuss.elastic.co/t/kibana-showing-cluster-unavailable/102010 "2017-09-27T16:57:20Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![tcouto](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@tcouto](https://discuss.elastic.co/u/tcouto)\
**Post date:** [September 27, 2017, 4:57pm UTC](https://discuss.elastic.co/t/kibana-showing-cluster-unavailable/102010/1 "2017-09-27T16:57:20Z")

</div>

Hi, on my elastic cloud instance 3a50eb, when I try to get to the kibana dashboard I get the following message.

```auto
{"ok":false,"message":"The requested cluster is currently unavailable"}

```

---

<div class="post-metadata">

**Author:** ![mujtabahussain](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/mujtabahussain/32/17514_2.png) [@mujtabahussain](https://discuss.elastic.co/u/mujtabahussain)\
**Post date:** [September 27, 2017, 10:20pm UTC](https://discuss.elastic.co/t/kibana-showing-cluster-unavailable/102010/2 "2017-09-27T22:20:21Z")

</div>

Dude you will have to give a bit more than that 🙂

- Whats your infrastructure look like?
- How many nodes?
- How is Kibana meant to talk to ES cluster?
- What does the config on both ends look like?

---

<div class="post-metadata">

**Author:** ![tcouto](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@tcouto](https://discuss.elastic.co/u/tcouto)\
**Post date:** [September 27, 2017, 10:35pm UTC](https://discuss.elastic.co/t/kibana-showing-cluster-unavailable/102010/3 "2017-09-27T22:35:42Z")

</div>

lol, thanks for your response, @mujtabahussain. This was probably the wrong place to put this, but for some reason I thought that elastic cloud support was done through this forum now...  
Anyway, I reached out via email to [support@elastic.co](mailto:support@elastic.co), and they said that they were having some routing issues and that my problem was fixed. I didn't dig any deeper.

---

<div class="post-metadata">

**Author:** ![warkolm](https://sea2.discourse-cdn.com/elastic/user_avatar/discuss.elastic.co/warkolm/32/39224_2.png) [@warkolm](https://discuss.elastic.co/u/warkolm)\
**Post date:** [September 28, 2017, 8:58am UTC](https://discuss.elastic.co/t/kibana-showing-cluster-unavailable/102010/4 "2017-09-28T08:58:09Z")

</div>

For future reference, please see [https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161](https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161) for how to contact the team for Elastic Cloud support questions 🙂

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/elastic/original/3X/1/a/1ac57faf039f6b580b3f104ef42a2a89e41014de.png) [@system](https://discuss.elastic.co/u/system)\
**Post date:** [October 26, 2017, 8:58am UTC](https://discuss.elastic.co/t/kibana-showing-cluster-unavailable/102010/5 "2017-10-26T08:58:27Z")

</div>

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.