# Kibana startup Fatal error
**URL:** https://discuss.elastic.co/t/kibana-startup-fatal-error/280669
**Category:** Kibana
**Created:** [August 6, 2021, 4:22pm UTC](https://discuss.elastic.co/t/kibana-startup-fatal-error/280669 "2021-08-06T16:22:38Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@AmirHossein\_Sohrabi](https://discuss.elastic.co/u/AmirHossein_Sohrabi)
#### Post date: [August 6, 2021, 4:22pm UTC](https://discuss.elastic.co/t/kibana-startup-fatal-error/280669/1 "2021-08-06T16:22:38Z")
I'm using an ubuntu 16.04 server on a VM.
and installed elasticsearch and kibana both version 7.14.
elasticsearch works properly.
but when I start the kibana service first it logs running on "systemctl status kibana" command after seconds it becomes activating and stopped at the end.
Startup log in "var/log/kibana/startup.log"
> Configuring logger failed: UnableToReadKeystore: unable to read keystore
> at Function.decrypt (/usr/share/kibana/src/cli/keystore/keystore.js:55:13)
> at Keystore.load (/usr/share/kibana/src/cli/keystore/keystore.js:72:39)
> at new Keystore (/usr/share/kibana/src/cli/keystore/keystore.js:29:10)
> at readKeystore (/usr/share/kibana/src/cli/keystore/read\_keystore.js:22:20)
> at applyConfigOverrides (/usr/share/kibana/src/cli/serve/serve.js:165:41)
> at applyConfigOverrides (/usr/share/kibana/src/cli/serve/serve.js:227:42)
> at MapSubscriber.project (/usr/share/kibana/node\_modules/@kbn/config/target/raw/raw\_config\_service.js:30:24)
> at MapSubscriber.\_next (/usr/share/kibana/node\_modules/rxjs/internal/operators/map.js:49:35)
> at MapSubscriber.Subscriber.next (/usr/share/kibana/node\_modules/rxjs/internal/Subscriber.js:66:18)
> at ReplaySubject.\_subscribe (/usr/share/kibana/node\_modules/rxjs/internal/ReplaySubject.js:80:28)
> FATAL UnableToReadKeystore: unable to read keystore
The line Which exception is thrown "/usr/share/kibana/src/cli/keystore/keystore.js"
```auto
static decrypt(data, password = '') {
try {
const bData = Buffer.from(data, 'base64'); // convert data to buffers
const salt = bData.slice(0, 64);
const iv = bData.slice(64, 76);
const tag = bData.slice(76, 92);
const text = bData.slice(92);
const key = (0, _crypto.pbkdf2Sync)(password, salt, ITERATIONS, 32, 'sha512');
const decipher = (0, _crypto.createDecipheriv)(ALGORITHM, key, iv);
decipher.setAuthTag(tag);
return decipher.update(text, 'binary', 'utf8') + decipher.final('utf8');
} catch (e) {
throw new errors.UnableToReadKeystore();
}
}
```
lines 42-57
I didn't found the error on the internet.
---
### Author:  [@jbudz](https://discuss.elastic.co/u/jbudz)
#### Post date: [August 6, 2021, 5:11pm UTC](https://discuss.elastic.co/t/kibana-startup-fatal-error/280669/2 "2021-08-06T17:11:21Z")
Can you share the logs? It sounds like a permissions issue, they'll help us track down what's happening.
---
### Author:  [@AmirHossein\_Sohrabi](https://discuss.elastic.co/u/AmirHossein_Sohrabi)
#### Post date: [August 6, 2021, 6:53pm UTC](https://discuss.elastic.co/t/kibana-startup-fatal-error/280669/4 "2021-08-06T18:53:22Z")
i shared.
---
### Author:  [@AmirHossein\_Sohrabi](https://discuss.elastic.co/u/AmirHossein_Sohrabi)
#### Post date: [August 7, 2021, 4:40am UTC](https://discuss.elastic.co/t/kibana-startup-fatal-error/280669/5 "2021-08-07T04:40:37Z")
@jbudz
---
### Author:  [@system](https://discuss.elastic.co/u/system)
#### Post date: [September 4, 2021, 4:41am UTC](https://discuss.elastic.co/t/kibana-startup-fatal-error/280669/6 "2021-09-04T04:41:26Z")
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